February, 2022

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Do I Believe The Best In Others?

John Maxwell

Do I believe the best in others? This is a question that I’ve been asking myself a lot lately. Because believing the best in others is not something to be assumed; you must be intentional in checking the lens you’re looking through when viewing others. John Maxwell teaches a simple exercise to help cultivate the practice of valuing people – “put a 10 on their heads.

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Why body language matters in leadership – and how you can improve yours

Suzi McAlpine

This week, Elizabeth Jett from The Management Training Institute is our guest blogger on something that we’re often unaware of, but which packs a big punch – body language. I’ll never forget a colleague gently ribbing me for the fact that when I was in front of clients and I was concentrating hard, I’d close… The post Why body language matters in leadership – and how you can improve yours first appeared on Suzi McAlpine | The Art of Leadership.

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13 common red flags in a relationship to look out for

BetterUp

Jump to section. What are red flags in a relationship? 13 red flags in a relationship to look out for. Yellow flags vs. red flags. How to approach red flags in a relationship.

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How to Survive in a World of Information Overload

Nir Eyal

We live in a world of too much information, and it’s nothing less than a blessing. Throughout most of human history, access to knowledge was limited. Power equated to how much information you had access to. Kings built great libraries, and texts were rare and valuable things. Today, however, what was once scarce is abundant. We’re drowning in information.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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How Narcissism At Work Is Destroying Your Company Culture

Vantage Circle

Do you work in an environment where some coworkers seem to go out of their way to draw everyone's attention to themselves? If that's the case, you're most likely dealing with a textbook case of narcissism at work. You might not notice narcissism. However, if it goes unnoticed, it can severely influence your culture, people, and engagement levels in a negative manner.

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100 Day Plan for New Leaders (Examples + Template)

David Grossman

When I dropped my son off at school on his first day of kindergarten, he looked at me and said, “I can’t wait to not be new anymore.” Thinking about the many people changing roles and companies these days, I can’t help but wonder how many may be counting the days until they’re not new anymore, too. No matter how many years of experience a person has – even the most senior of leaders – being the “newbie” is daunting for most and hard enough that many avoid taking the new job in the first place.

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Falling prey to groupthink? How to encourage healthy debate in your team

Suzi McAlpine

Have you ever been part of a team where people are too afraid to speak up and challenge an approach that’s being taken? Maybe everyone’s gung ho on a way forward with something, and you’re the only one who thinks it’s a bad idea – but there’s no way in hell you’re going to pipe… The post Falling prey to groupthink? How to encourage healthy debate in your team first appeared on Suzi McAlpine | The Art of Leadership.

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Determining Personal Benchmarks

Kevin Eikenberry

Benchmarking can create new perspectives and a competitive edge in business. That why so many organizations look for benchmarks to compare performance, understand gaps, and measure success. Those objectives sound valuable for an individual as well, don’t they? That’s why I want to suggest to you the idea and value of personal benchmarks, and help […].

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Customer Success: What It Means, Why It Matters, and More

Help Scout Leadership

Customer success boosts lifetime customer value, creates stickier customers, and even provides deeply helpful product insights. Here’s our guide on how to do it well.

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One Question to Help You Get More Done

Nir Eyal

It was 9 a.m. and Wendy, a freelance marketing consultant, knew exactly what she needed to do for the next hour: be in her office chair to write new client proposals, the most important task of her day. As she held her coffee mug with both hands and took a sip, a fantastic addition to the proposal entered her head. “This is going to be great!” she thought to herself.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Lonely at the Top? Here are 9 Ways to Deal

Vantage Circle

Leadership comes with a lot of power. However, the nature of power and its psychological effects frequently leave the debilitating feeling of being isolated from others. It's a feeling so common among successful people that it's become an idiom: "It's lonely at the top." In a wide-ranging interview in 2016 , Apple CEO Tim Cook spoke candidly about the challenges of running one of the world's most iconic companies. "It's sort of a lonely job," he admitted.

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How to love what you do and do what you love

BetterUp

Jump to section. How does it feel to love what you do? Learning how to find the things you love to do. 6 ways to love what you do. In need of inspiration? Get help along the way.

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How to Organize Innovation

Viima

I recently read a couple of excellent articles by Nick Skillicorn , and Prof. Rita McGrath where both discuss the challenges and intricacies involved in structuring and governing innovation within a large organization. This is a classic topic that every corporate innovator has without a doubt come across, and it’s also one where “the right approach” is often quite elusive.

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25 HR Blogs to Subscribe to in 2022

AIHR

Updated February 10th, 2022. One of the best ways that HR professionals can stay on top of emerging trends, keep up with best practices, and embrace digitization is by reading well-researched content published on today’s leading HR blogs. Not only will this help you be successful in your role, but it will also help you see where HR is heading over the coming years and help you prepare for an ever-changing labor market.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to Deal with Difficult Customers

Help Scout Leadership

Every support person needs to know how to deal with difficult customers. Read about different types of difficult customers and the best ways to help them.

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The Pursuit of ‘Flow’ Is Overrated

Nir Eyal

The idea of flow is considered by many to be the epitome of productivity. Also known as “being in the zone” or “hitting your stride,” flow captivates us with its promise of becoming so absorbed in what we’re doing that we tackle tasks effortlessly. That magical zone is great when you can find it. But what happens when you can’t? The post The Pursuit of ‘Flow’ Is Overrated appeared first on Nir and Far.

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Three Cultures You Must Consider – Remarkable TV

Kevin Eikenberry

Organizational culture has been an important topic for a number of years, but right now, as I’m recording this video at the beginning of 2022, culture has never been a bigger focus. Organizations around the globe are trying to figure out what the future of their workplace will look like. And rightfully so, they’re concerned […]. The post Three Cultures You Must Consider – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Improve your confidence: 10 ways to overcome insecurities

BetterUp

Jump to section. What are insecurities? Three types of insecurities. What are the consequences of insecurities? What causes insecurity? 10 tips to overcome insecurities. Final thoughts.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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How To Foster Emotional Connections In A Virtual Workplace | Leadership Espresso Shot 34

Tanveer Nasser

Over the past two years, we’ve all had to learn how to get better at communicating within a virtual setting. While most of us have become comfortable using platforms like Zoom and Microsoft Teams in our daily work lives, a common challenge that persists is being able to connect at an emotional level through these digital channels. That’s why in this latest edition in my Leadership Espresso Shot series, I share 5 simple steps that will improve your ability to foster emotional connections in any v

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Effective Team Meetings in 2022: How to Run a Team Meeting

Rhythm Systems Growth

Team meetings are a key component of any business. It’s important that the employees know and understand what’s going on with the company and what expectations they need to meet in order for the company to be successful. It is one of the best ways to create a culture of continuous improvement. Want to run a great meeting and save time each and every week?

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13 Best Practices for Improving Online Customer Service

Help Scout Leadership

Online customer service is one of the most important functions at any company. Here’s how to get started with it and continue improving it as you grow.

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7 Powerful Proactive Responses to Hot Emotion

Leadership Freak

Proactive people make things happen. Reactive people wait for things to happen. Reactions come with their own punishment. Reactions are spontaneous. Someone pushes you; you push back. You say something that causes harm.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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To Fix Your Problems, Find the Root Cause

Nir Eyal

Do you play pool? I sure don’t. But I know enough about the game to use it as a metaphor for the hidden reasons we don’t do what we say we will. The post To Fix Your Problems, Find the Root Cause appeared first on Nir and Far.

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What is personal development and why is it important?

BetterUp

Jump to section. What is personal development? 5 areas of personal development. The benefits of personal development. 6 steps to developing a personal development plan. How personalized development can help.

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Dr. Marlette Jackson | Addressing Diversity And Inclusion In Today’s Workplaces

Tanveer Nasser

For the past few years, there’s been a growing focus and demand that organizations address diversity and inclusion in the workplace. Although there’s been numerous studies that have demonstrated how a diverse workforce leads to improved financial performance, productivity, innovation, and overall growth, the numbers of visible minority groups and women in decision-making or leadership roles remains extremely low.

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3 Year Strategic Plan Example: A 3 Year Plan for Growth

Rhythm Systems Growth

Many companies I work with have an Annual Plan and some foundational strategic elements, like Core Values, Core Purpose and Mission/Vision/ BHAG ( Big Hairy Audacious Goal. ). However, these companies often don’t take time to define goals on the 3 year time horizon. This is an important step, because these 3 year strategic plans form your base camps on the way to achieving your longer-term strategy.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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How to Change Your Team’s Behavior

Help Scout Leadership

You have identified a small change that you’re convinced would really improve your customer service quality, but you’re having trouble persuading your team to change their behavior. Here’s one quick tip to make it happen.

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Two Dangers of Reactive Management

Leadership Freak

Responding is necessary in a turbulent world. Reacting is not. A person who never responds becomes irrelevant. A person who constantly reacts creates the illusion of importance.

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Are You a People-Oriented or a Task-Oriented Leader?

Niagara Institute

Every people leader tends to lean towards one particular leadership style over another. For some, their focus is on the well-being of their employees and building a positive team culture. For others, their primary focus is on completing tasks and achieving goals on time, on budget, and as promised.

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How cultural humility versus cultural competence impacts belonging

BetterUp

Jump to section. Cultural humility versus cultural competence: What’s the difference? The benefits of cultural humility. Cultural humility at work. How do you cultivate cultural humility in the workplace?

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.