The Toxic Leader Score
Leadership Freak
JULY 30, 2015
Your Toxic Leader Score* (TLS) is the level of unnecessary irritation you cause others. If you occasionally irritate colleagues by arriving late, you’re a 3 on a range from 1 to 10.
July, 2015
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Five Keys to Overcoming Virtual Team Conflicts
Kevin Eikenberry
JULY 27, 2015
When we think about remote or virtual teams, we may think about flexibility, freedom and perhaps even high productivity. And when people are working out and on their own, we typically think that interpersonal issues might not matter as much or happen as often. Unfortunately, this isn’t always true. And, when we do experience conflicts […]. The post Five Keys to Overcoming Virtual Team Conflicts appeared first on Kevin Eikenberry on Leadership & Learning.
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How To Show Genuine Interest In Your Customers
Eric Jacobsen Blog
JULY 28, 2015
Author Steve Curtin , in his book, Delight Your Customers , suggests you and your employees do these 12 things to express genuine interest in your customers : Offer personalized greetings Use names Practice assertive hospitality Ask questions Cosset Anticipate needs Remember preferences Pay attention to details Display a sense of urgency Solicit feedback Offer personal farewells Follow up on service.
7 Ways to Improve Employee Development Programs
Harvard Business Review
JULY 31, 2015
Making the right investments in learning and development programs has never been more important – or more of a challenge – for business leaders. Unfortunately, despite spending approximately $164.2 billion dollars on learning and development programs, many executives still grapple with how to improve and enhance their effectiveness. As research shows , the need to revamp and improve learning programs is an important concern among HR executives.
The Hidden Skills That Separate Good Leaders from Great Ones
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
The Top 10 Proven Ways To Boost Employee Job Satisfaction
15Five
JULY 23, 2015
What matters most to your employees? That was the question we posed last year in this blog post based on The Society for Human Resource Management’s 2012 Employee Job Satisfaction and Engagement Report. We were shocked to learn that topping the list of factors contributing to job satisfaction were (1) communication between employees and senior management, and (2) relationships with immediate supervisors.
10 Things We All Want From Our Leaders
Leadership Freak
JULY 31, 2015
Success includes avoiding useless behaviors, paying attention to people, and tending to small things. 12 things we wish our leaders would stop: Tolerating high performers who act like jerks. Avoiding tough issues.
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The Complete List of Toxic Behaviors that Poison Teams
Leadership Freak
JULY 21, 2015
Toxic behaviors connected to communication: Assume silence is agreement. Overstate teammate’s opinions and question their motives. Sweep difficult topics under the carpet. Speak for others.
10 Words of Advice for Advice Givers
Leadership Freak
JULY 17, 2015
The number one complaint of advice givers is people don’t listen. If you enjoy giving advice, chill out. You might be qualified to give advice if you’re reluctant to give it.
15 Ways to Tap the Power of Gratitude
Leadership Freak
JULY 12, 2015
Ungratefulness spoils everything it touches. Ungratefulness slithers out of a black muck that’s called, “don’t like,” “don’t want,” “don’t have,” and, “not enough.” There is no positive side to the dark beast of ungratitude.
Find Better Answers – Ask Better Questions
Leadership Freak
JULY 16, 2015
We ask questions to learn. When a coach asks questions, it’s to help others: Learn about themselves. Expand their potential. Find their path forward. Deliver results. Enhance their fulfillment. (Most important.
Future of HR: Navigating Transformation in the Digital Age
Speaker: Jeremy York
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
Seven Ways Smart Leaders Get Even Smarter
Leadership Freak
JULY 10, 2015
Brilliant leaders end up saying, “Doh!” sometimes. Talent doesn’t exempt you from doing dumb things, neither does intelligence. The fool who “knows” is dangerous and destructive.
7 Responses to Reasoned Resistance
Leadership Freak
JULY 28, 2015
The line between bold and foolish is often determined by success or failure. Fearful organizations are full of people who know why it’s better to stay the same.
Simple Strategies to Tap the Power of Letting Go
Leadership Freak
JULY 7, 2015
Letting go feels like losing control. Let go to extend capacity, increase energy, and enhance fulfillment, for yourself and for others. It’s time to let go when: Fear of losing control keeps nagging. No one can do it as good as you and talent is under-utilized. Opportunities slip through your fingers. Letting go isn’t: Giving up.
What if you’re not that Smart
Leadership Freak
JULY 2, 2015
Don’t worry if you aren’t the smartest person in the room; stay curious and work hard. Curiosity and hard work takes leaders further than indulgent intelligence. If you’re intelligent, stay curious and work hard.
4 HR Priorities for 2025 to Supercharge Your Employee Experience
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
How to Focus on What Really Matters
Leadership Freak
JULY 9, 2015
Book Giveaway: Leave a comment on this post for a chance to win one of twenty-five copies of, “The Disciplined Leader: Keeping the Focus on What Really Matters.
13 Challenges All Coaching-Managers Face
Leadership Freak
JULY 1, 2015
It’s more difficult to be a coaching-manager than to be a coach that comes in from the outside.
How to Become a Fascinating Leader
Leadership Freak
JULY 6, 2015
Fascinating leaders ask questions. The rest are dullards. Leaders who don’t ask questions are uninteresting, short-sighted, self-absorbed, and ineffective. Bores don’t ask questions. Success requires curiosity.
Giving Teeth to the Lion
Leadership Freak
JULY 27, 2015
Organizations without guiding values have lost control of their identity and future. Values guide during good times, anchor during tough times, and create stability during change.
How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
The Secret to Vitality
Leadership Freak
JULY 5, 2015
Words create worlds. Positive words create vibrant environments. Negative words create defeated environments. Energy is low, when problems, complaints, and falling short is the persistent topic of conversation.
How Honor Fuels Energy and Gets Results
Leadership Freak
JULY 20, 2015
Done poorly, gratitude demotivates or inspires entitlement. Affirm results; honor heart. The person behind results: There’s a leader on my team who enjoys meeting needs and taking care of people.
12 Ways to Quickly Energize Your Environement
Leadership Freak
JULY 15, 2015
Darkness prevails when you neglect positive energy. Millions of dollars are spent on energizing employees, but energy remains low. Focused energy is engagement.
The Thing I Hate About Planning
Leadership Freak
JULY 13, 2015
Everyone needs to feel responsible, not relieved, when planning meetings are over. A collective sigh of relief at the end of planning sessions predicts disaster. 15 factors for creating great plans: Try things for awhile.
The Diversity Reckoning: Can HR Survive Without New Perspectives?
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
When Effort is High But Performance is Low
Leadership Freak
JULY 29, 2015
Feedback is the issue when effort is high but performance is low. Poor performance persists until feedback – awareness and development – confronts it. Feedback protects people from spinning their wheels.
How To Coach Frustrated Control Freaks
Leadership Freak
JULY 8, 2015
Experience suggests that leaders are control freaks. You know you’re a controlling leader if: You’re ideas are always the best. Teammates have stopped offering suggestions. People constantly ask you questions.
The Real Truth about Fear
Leadership Freak
JULY 14, 2015
Fear is part of achieving and maintaining success. Organizations fail when they don’t fear failure. They believe they’re above the rules or can rest on past accomplishments. Think about GM, Kodak, Enron, and Blockbuster.
5 Ways to Face the Challenges of Coaching Teammates
Leadership Freak
JULY 22, 2015
The challenge of coaching teammates is technical skill. You know how to do their job the “right” way, if you’ve been promoted up the ranks. Or, at least you think you know.
Recognition Powers High-Performance — If You Do it Right
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
How to Create Dissatisfaction that Energizes
Leadership Freak
JULY 24, 2015
Most leaders are too quick to rush to solutions. Begin with the nightmare not the dream. Dissatisfaction that energizes begins with an unacceptable present.
Solution Saturday: What Would You Do
Leadership Freak
JULY 25, 2015
Being a mentor is an ego building experience for immature leaders. What do you do, when a mentee asks, “What would you do?” Self-importance motivates mentors to prematurely spew “pearls of wisdom.
Solution Saturday: Punched in the Gut
Leadership Freak
JULY 11, 2015
Sometimes life punches you in the gut. Good Day Dan!
Breaking the Glum-Leader Syndrome
Leadership Freak
JULY 23, 2015
I’ve met some unhappy leaders. Perhaps they love position, power, prestige, or the paycheck. But, they drain energy from people and teams. Unhappy leaders lead unhappy teams.
The Upskilling Advantage: Transforming Your Workforce For Future Growth
Speaker: Brian Richardson
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
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