Harvard Business Review

SEPTEMBER 3, 2024

You got the job offer! Now you have to decide whether or not to take it. It’s impossible to predict exactly how a job will turn out, but asking the right questions of yourself and others can give you a clearer picture of what to expect. In this article, the author shares advice from two experts and offers seven questions to ask to help you make an informed decision and to help prevent future regrets: 1) What am I overlooking?

Benefits 119

Benefits 119

AIHR

SEPTEMBER 3, 2024

Recruiting top talent is about convincing the best candidates to join your team. The right employees drive business success but finding them is easier said than done. In fact, a Robert Half report showed that 86% of hiring managers found it challenging to meet their demand for talent. As an HR professional, knowing what to look for in candidates and how to attract the best ones to your organization is crucial.

Recruitment 98

Recruitment Diversity Compensation Inclusion 98

Harvard Business Review

SEPTEMBER 3, 2024

AI assistants are transforming sales by acting as digital coaches, analysts, and advisors to salespeople. They analyze sales pitches and provide personalized feedback, helping salespeople refine their communication and engagement strategies. By leveraging AI’s analytical and verbal-visual capabilities, companies can drive customer engagement, increase conversion rates, and enhance overall sales performance.

Sales 113

Sales Sales Implementation Manager 113

Leadership Freak

SEPTEMBER 3, 2024

Rigid people face challenges of their own making. But too much flexibility dilutes credibility. Be flexible in method and unbending in values. This post explores two areas where unbending resolve is necessary for leaders. Go with the flow only when the current carries you where you want to go.

Leadership Development 95

Leadership Development 95

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

Scaling

Harvard Business Review

SEPTEMBER 3, 2024

Achieving true omnichannel excellence in luxury retail is a formidable challenge due to the inherent need for high-touch customer experiences and the complexity of managing multiple distribution channels, including e-commerce and third-party resellers. There are five critical measures that luxury brands must undertake to overcome these obstacles and establish a consistent, seamless customer experience across all channels.

Sales 104

Sales Sales Manager Marketing 104

Alison Green

SEPTEMBER 3, 2024

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. How do I rebuild a department after an abusive manager? I’ve recently accepted a new position at the director level. I supervise several managers who, in turn, each supervise their own team of employees. Prior to my arrival, one of the managers, Marcy, exhibited some problematic behavior.

Manager 87

Manager Education Accounts 87

Alison Green

SEPTEMBER 3, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I had a bad interview which made me realize I needed to work on my interviewing skills. The interviewer asked me the classic “Tell me about yourself,” but then noted that she had a copy of my resume in front of her so no need to walk her through every step of the way.

Metrics 86

Metrics Manager 86

Lolly Daskal

SEPTEMBER 3, 2024

Effective communication is crucial in all aspects of life, especially when it comes to difficult conversations. Whether you’re addressing a sensitive issue with a colleague, giving feedback to an employee, or discussing a challenging topic with a coworker, the way you communicate can make all the difference in the outcome. That’s why understanding and applying the rules of effective communication is essential for navigating these situations successfully.

Employee Engagement 69

Employee Engagement Manager Leadership Development 69

Alison Green

SEPTEMBER 3, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: A coworker, Kate, and I used to work together at another company several years ago. I was visiting with her recently, when she brought up a situation we encountered at the old place. At the old firm, I was a manager and Kate reported to another manager. A bunch of cash payments were missing for a couple of months, so an internal investigation was done and it was discovered that the payments were being pocketed

Government 81

Government Manager 81

Refresh

SEPTEMBER 3, 2024

By Bill Stoller, Chairman and Chief Executive Officer of Express Employment International A few years after one of the… The post Workers and Companies Face Irrelevance Without Immediate Reskilling first appeared on The Express Blog.

64

64

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

Performance Management

Alison Green

SEPTEMBER 3, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I was reading one of your recent posts where you mentioned you don’t believe in forcing adults to apologize in a professional setting. I am on the same page with you about that, and it made me think of a similar type of experience I had once where I was on the receiving end of such an apology and I’m curious how you think I should have handled it.

Manager 76

Manager Hospitality 76

Eric Jacobson

SEPTEMBER 3, 2024

A few years ago, I named David Grossman ’s book, Heart First , as the best new leadership book for 2021. So, you can imagine how excited I am to learn that Grossman just published the second edition of the book, titled Heart First: What Exceptional Leaders Do in Extraordinary Times. This updated version is for leaders at all levels who are seeking critical insights for guiding their organizations through a pivotal time of change and complexity for companies today.

Leadership Development 62

Leadership Development Manager 62

Chief Outsiders

SEPTEMBER 3, 2024

In the latest CEO Growth Talks episode, Pete Hayes interviews Cameron Brown, Co-Owner of Einstein Moving Company. Cameron talks about their journey in scaling Einstein Moving Co., highlighting key lessons learned along the way. He discusses starting in different industries and overcoming growth challenges and stresses the importance of clear communication, financial savvy, and constant innovation for maintaining success during fast business growth.

Scaling 60

Scaling 60

Rhythm Systems Growth

SEPTEMBER 3, 2024

Imagine a world where your business understands and caters to your ideal customer's specific needs and desires. No more wasted resources poured into ineffective marketing efforts; instead, you have a laser focus on building a product or service that genuinely resonates with those you’re trying to reach. This is the power of understanding your core customer and a key to growing your business.

Marketing 59

Marketing 59

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

Harvard Business Review

SEPTEMBER 3, 2024

A conversation with researchers Thomas Keil and Marianna Zangrillo about the dynamics at the top of organizations.

Organizational Change 71

Organizational Change 71

Help Scout Leadership

SEPTEMBER 3, 2024

Learn how to improve your customer support efficiency and elevate customer experience with the help of AI.

45

45

Chris LoCutro

SEPTEMBER 3, 2024

40

40

Vantage Circle

SEPTEMBER 3, 2024

Introduction In the ever-evolving business landscape, more and more companies are moving away from traditional top-down performance reviews and instead embracing a development-focused approach to evaluations. This shift aims to promote personal growth, leadership development, and effective team collaborations. What is 360-degree Feedback Software? 360-degree feedback software is an evaluation or review tool that helps companies gather feedback about an employee's overall performance.

Software 68

Software Performance Review Performance Management Employee Engagement 68

Speaker: Kjerstin Greene and Adri Glover

Feeling like you’re drowning in HR responsibilities? If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. This can be overwhelming, but Adri Glover and Kjerstin Greene are here to help!

Strategic Planning

UVA Darden

SEPTEMBER 3, 2024

Take the Lead: Educating and Empowering Women fosterl Tue, 09/03/2024 - 11:05 Image 6 September 2024 Business, Ethics & Society Entrepreneurship & Innovation Maggie Morse The Social Challenge Access to education and gender inequality disproportionately affect women from marginalized communities worldwide. This inequality hinders women's economic and civic participation, perpetuating cycles of poverty and discrimination.

Education 98

Education Business Administration Administration Metrics 98