Harvard Business Review
JUNE 26, 2024
Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.
Lolly Daskal
JUNE 26, 2024
In the realm of effective leadership, people management skills are paramount, especially when it comes to identifying and rectifying a toxic work environment. A revealing study by the Workplace Bullying Institute indicates that 61% of U.S. employees are aware of abusive conduct in the workplace. Such toxicity not only hampers productivity but also significantly impacts employee well-being.
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Harvard Business Review
JUNE 26, 2024
Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those negative emotions can be detrimental to our relationships, performance, focus, and overall well-being. So it’s worthwhile to hone our emotional intelligence skills that help us handle negative feelings.
Alison Green
JUNE 26, 2024
This post was written by Alison Green and published on Ask a Manager. A reader writes: I just started with a new organization three months ago. I was hired to lead a newly-formed team. In case it matters, I am the team leader but not the supervisor — there is a vacant supervisor position, and my boss has made it clear she would like me to fill that role, but there are rigid eligibility requirements that I won’t meet for several more months.
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Harvard Business Review
JUNE 26, 2024
It takes more than lip service to convince disabled job applicants to apply to your company. These research-backed practices can demonstrate that you’re a truly equitable employer.
Alison Green
JUNE 26, 2024
This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker constantly changes her schedule I am member of a small team with four core staff, including my manager and me. One of my core colleagues is part-time, three days a week. My manager gives her flexibility on this, so she changes her hours to suit her needs every week, to the point where I feel it is negatively affecting all of our work.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Alison Green
JUNE 26, 2024
This post was written by Alison Green and published on Ask a Manager. A reader writes: This year, I was put in a difficult position by my HR representative. My work requires a licensing process with the state, and I’ve moved to a new role whose laws regarding those licenses have recently been updated. Despite having conversations with my HR about these changes and working to navigate them, my HR rep filed the wrong paperwork for me and insisted that I was flaunting compliance by not submit
Leadership Freak
JUNE 26, 2024
Failure is often the result of something undone. Goal setting is imagination. Follow through is reality. This post provides solutions for 4 common reasons goal setting conversations fail. Are you having the same conversations over and over?
Alison Green
JUNE 26, 2024
This post was written by Alison Green and published on Ask a Manager. A reader writes: What’s the best way to ask a job applicant why they need to cancel or reschedule their interview at the last minute if they don’t offer an explanation? My company hires a good number of people who are fresh out of school and may not have much professional experience, so I don’t want to hold it against them if they don’t realize that missing an appointment for a genuine emergency wonR
Harvard Business Review
JUNE 26, 2024
Why good communication, ambitious goal setting, and meticulous planning are essential in both mountaineering and business.
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Michael McKinney
JUNE 26, 2024
I F SOMEONE was to ask you who is your customer, you would probably easily answer the question. Regardless of what you do at work you probably know who buys the product or service your company makes. Now, if that same someone were to ask you who consumes the work that you personally do, the answer may not come as easily. In a lot of cases, the person who uses what you make isn’t the end customer of your company.
Chris LoCutro
JUNE 26, 2024
In the bustling world of small business, knowing whether to lead or manage can be your secret weapon for not just surviving but really thriving amid tough competition and constant change. Whether you’re launching your first startup or you’re a seasoned business vet, getting a handle on the subtle differences between these roles can massively boost your growth and keep team spirits high.
Harvard Business Review
JUNE 26, 2024
How to weigh the costs and benefits of selling on the e-commerce platform.
Chris LoCutro
JUNE 26, 2024
In the bustling world of small business, knowing whether to lead or manage can be your secret weapon for not just surviving but really thriving amid tough competition and constant change. Whether you’re launching your first startup or you’re a seasoned business vet, getting a handle on the subtle differences between these roles can massively boost your growth and keep team spirits high.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
AIHR
JUNE 26, 2024
Internationally, an astounding 62% of workers are disengaged, with another 15% saying they’re “actively disengaged.” This has resulted in annual global GDP losses of $8.9 trillion — but how can you ensure your organizations’ workforces are engaged? Employee participation may be the answer. Companies where employees know their voices matter and opinions count are more likely to have an engaged, motivated workforce, leading to greater productivity and a healthier work environment.
Peter Winick
JUNE 26, 2024
Source: Peter Winick of Thought Leadership Leverage: 5 Things You Should do to Become a Thought Leader in Your Industry Read Peter Winick’s latest blog post on Authority Magazine with interviewer Dina Aletras Summary: Peter Winick, the founder and CEO of Thought Leadership Leverage, has spent over two decades in the thought leadership space. His consulting firm collaborates with authors, speakers, academics, and executives to enhance their impact and income.
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