Tue.Feb 18, 2025

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Building a Learn-It-All Organization

Leadership Freak

Microsoft (MS) missed the Smartphone revolution. Windows operating system never got traction in the mobile sector. Zune Microsofts music player was a colossal failure. The launch of Xbox One required a retooling of their approach to gaming. They weren't learning fast enough. CEO Satya Nadella is building a learn-it-all mindset at Microsoft.

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Shine Brighter: Showcase Your Work Accomplishments with Confidence

Refresh

Excelling at your job alone isn’t enough in today’s competitive world. Your hard work and achievements need to… The post Shine Brighter: Showcase Your Work Accomplishments with Confidence first appeared on The Express Blog.

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Using AI to Make You a More Compassionate Leader

Harvard Business Review

These tools can’t replace human empathy, but they can help you overcome your own weaknesses and tailor responses to the needs of your team.

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Shine Brighter: Showcase Your Work Accomplishments with Confidence

Refresh

Excelling at your job alone isn’t enough in today’s competitive world. Your hard work and achievements need to… The post Shine Brighter: Showcase Your Work Accomplishments with Confidence first appeared on The Express Blog.

52
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Research: What Consumers Find Persuasive in Online Reviews

Harvard Business Review

An analysis of over 110,000 online reviews shows that persuasiveness depends on how frequently the item in question is likely to be purchased.

Sales 19
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What Is HR Technology? Benefits, Examples and Implementation in 2025

AIHR

HR technology has been advancing since the 1950s, starting with the first computerized systems to assist with payroll. In the late 1980s, the first HRMS (HR management system) was introduced, followed by the LMS (learning management system) and job boards in the 1990s. It was only in the 2010s that HR saw the rise of people analytics. Today, it’s all about AI-powered tools, which have opened up a new window of possibility, from improving employee experience to optimizing HR efficiencies.

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Stop Asking Why: Ten ‘What’ Questions Senior Leaders Can Use to Drive Alignment

Scott Elbin

When youre a senior executive, your success depends on influencing, aligning, and mobilizing others toward strategic goals. Yet, even at the highest levels, misalignment often arises due to differing motivations. How well do you truly understand the priorities driving your peers, board members, or senior team? And are your assumptions accurate? The best way to understand whats motivating someone is to engage them in a conversation that surfaces their goals, their ambitions, and their fears.

Scaling 112
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Should Google Stay in the Cloud Gaming Business?

Harvard Business Review

Analyzing the strategic choice between doubling down or pulling the plug.

Manager 17
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coworker gives me praise I don’t deserve, employer asks if applicants are registered to vote, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. Its five answers to five questions. Here we go 1. Coworker keeps giving me praise I dont deserve When I got my current job a year ago, I filled a specific niche that they really needed. For the first few months, I was making a ton of new content for the organization, and making edits to existing content.

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The Consumer Psychology of Adopting AI

Harvard Business Review

A conversation with HBS professor Julian De Freitas about overcoming five mental obstacles.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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did I scare off a new member of our professional organization?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: This isn’t for my job, but it’s for a nonprofit organization related to my career that involves some level of professionalism. I’m afraid that I scared off a new member by coming on too strong to her. I volunteer at a STEM-related organization that mentors children.

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7 Tips for Dealing With Irate Customers

Thought Leaders LLC

Dealing with angry customers can be one of the greatest challenges you face. Here are 7 tips for dealing with those difficult situations gracefully and effectively. Today’s post is by Mark Goulston, author of “Just Listen: Discover the Secret to Getting Through to Absolutely Anyone” One of the things that all irate customers have in common is that they have an attitude that says I rate better service than this and now that I have you on the phone, youre going to pay for it!

Sales 67
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how do I apply for a job internally without my boss knowing?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have many questions about applying to internal jobs, something I have never done. At my current company, a new role came up that is a dream job for me. But it is also a reach, as it would be a bit of a career change. Knowing this job might open up, I’ve been making efforts to get to know the hiring manager, and I think we have a good relationship.

Manager 92
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Creating an Effective Design Team

AlignOrg

Nothing determines the success of any undertaking more than assembling the right team. A design team should include people with a range of personal and professional attributes who can add fresh perspectives. Each member should bring sound analytical, technical, and interpersonal skills to the table that enable them to strategically evaluate each viewpoint.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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30 Must-Ask Questions for Your Employee Climate Survey

Vantage Circle

The modern workplace is a paradox. On one hand, organizations are investing more than ever in perks, wellness programs, and leadership training to boost employee satisfaction. On the other, reports of burnout, disengagement, and turnover continue to rise. In fact, 51% of employees reported experiencing burnout in the past year according to SHRM. What’s missing?

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Lighthouse Leadership Weekly #106: Final thoughts, Back to the Fundamentals, How You're Remembered, and more.

Get Lighthouse

As the saying goes, All good things come to an end. This is the last edition of the Lighthouse Leadership Weekly. Its been a fun ride, and Ive loved giving everyone a weekly dose of leadership thoughts to consider each week, dating all the way back to 2016 when I started emailing our weekly blog posts out to those who signed up. However, the time has come for me to move on.

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614 | How Accountability Creates Better Teamwork

Chris LoCutro

Accountability. Its a word that can make people squirm, but if you want to see real transformation in your business, you need to embrace it. Today on The Chris LoCurto Show, were unpacking how accountability creates clarity, aligns teams, and strengthens leadership. Well cover the essential tools you need to build a culture of accountability and walk through practical strategies to implement it effectively.

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Recalibrate Your Strategy in China with This Framework

Harvard Business Review

This 2×2 will help your company navigate Beijing’s priorities and political sensitivities.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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how do I handle endless rounds of nitpicky questions from coworkers?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: Lately I’ve been subject to a technique by coworkers that I call “death by a thousand questions.” It goes something like this: Q: Hey, are we getting in the combination llama/alpaca wool? A: I don’t have a date yet, I’m hoping for the 20th.

Manager 84