Mon.Jul 08, 2024

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Why Is The Feedback Sandwich Bad? And How To Give Better Feedback

Lolly Daskal

The feedback sandwich, a popular technique and it is commonly used method for delivering constructive criticism. It involves starting with a positive comment (compliment), followed by the critical feedback (criticism), and concluding with another positive comment (compliment). This technique is intended to soften the impact of criticism by framing it with praise, with the goal of making the recipient more receptive to the feedback.

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Why You Need a Culture of Growth

Michael McKinney

A SECRET to lifelong success is to always be in learning mode, personally and organizationally. In Cultures of Growth , Mary Murphy contrasts a Culture of Growth with its growth mindset and the fixed mindset of a Culture of Genius. These mindsets exist on a continuum. We don’t just have one or the other. We are not static. We frequently shift from one to the other depending on what we are experiencing.

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A Journey of Redemption and Global Impact | Cobe Williams

Peter Winick

Transforming Lives and Communities with Cure Violence Global A conversation with Cobe Williams about his transformative journey and helping to stop violence in his neighborhood and across the globe. Bill Sherman hosts Cobe Williams, a pioneer in violence prevention. Cobe shares his journey from personal redemption to global impact. As Director of US Programs for Cure Violence Global, he uses epidemic control methods to halt violence in communities.

Scaling 187
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Support Team Mailbag: Managing the Queue

Help Scout Leadership

Ever wonder how different support teams manage their queues and structure their inboxes? Learn about Help Scout's approach in this edition of the Support Team Mailbag.

Manager 113
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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my former employee is using my job and title on LinkedIn

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I recently discovered that a former employee took credit for my title and job during the brief nine-month period she reported to me temporarily while my assistant was on maternity leave. What’s mystifying is that she did it on LinkedIn. While we’re not connected, we share a good number of connections because we have the same colleagues!

Manager 105
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Notes From That Cranky Editorial Guy (Issue #6)

Brett Koehler

Business and personal growth authors often make this (very logical) error of writing their whole book first (or a sizable chunk of it), and then approaching a publisher. Don’t.

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More Trending

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Podcast: The Misadventures of Insuring America

Kellogg Insight

In episode 3 of our 5-episode series, “Insight Unpacked: American Healthcare and Its Web of Misaligned Incentives,”.

Insurance 104
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manager trashes me behind my back, starting a new job without a raise for a “test period,” and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. I reported a manager, who’s now trashing me whenever my name comes up I need a gut check here. This has been really bothering me but I’m not sure it’s really a big deal or if I just need to be more resilient. I previously worked on Manager A’s team.

Manager 105
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What We Have Here is a Failure to Communicate

Thought Leaders LLC

R. Barbara Gitenstein offers leaders ten pieces of advice for improving their organizational communication. Today’s guest post is b y R. Barbara Gitenstein, author of Experience is the Angled Road: Memoir of an Academic. The famous line from the 1967 movie Cool Hand Luke seems to resonate with special urgency today. Today’s failure to communicate is most apparent in the public arena, but there are similar problems in the workplace.

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What Business Leaders Need To Know About Artificial Intelligence

Eric Jacobsen Blog

Mastering AI by Jeremy Kahn is absolutely a must-read for every business leader who wants to better understand the history and evolution of AI (Artificial Intelligence), and more important, the promise and perils of AI for businesses and society. Even if you think you have a basic understanding of AI, this book is an essential resource for you. That is because Kahn delivers not only a timely, thorough and thought-provoking examination of AI’s benefits to humanity as well as its potentially chill

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Define Success Profiles for Key Jobs – The Top 7 Steps

LSA Global

7 Steps to Define Success Profiles for Key Jobs A success profile is a comprehensive outline of the skills, behaviors, and attributes that are essential for individual and organizational success for a specific role. Knowing how to define success profiles for key jobs enables companies to provide a clear roadmap for behavioral interviewing , customized training programs , performance management , and succession planning across teams, functions, organizations, and portfolios.

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The 6 Disciplines Companies Need to Get the Most Out of Gen AI

Harvard Business Review

Some observers are beginning to question whether gen AI will produce enough value to exceed its costs. It can, but extracting economic value from gen AI requires several different types of disciplined capabilities. Unfortunately, most companies lack these. The good news is they can develop them. Specifically, companies should invest in behavioral change, controlled experimentation, measurement of business value, data management, human capital development, and systems thinking.

Manager 29
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Salary Benchmarking Guide: How To Pay Your Employees Fairly

AIHR

Salary benchmarking is a powerful tool for building a stable, motivated workforce and decreasing turnover costs. It helps optimize your compensation planning and satisfy employees by accounting for factors like inflation and industry standards. Fair compensation is necessary as it is a fundamental driver of employee morale and job satisfaction. Consider that 44% of organizations lose employees because they don’t provide competitive salaries, while employees who believe they are paid fairly are 3

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What Sets Genius Teams Apart

Harvard Business Review

The most successful executive teams can achieve outsized outcomes, but they can also be challenging to manage and be a part of. The author, a psychologist who has worked with executive teams for over 20 years, explains what sets the best teams apart — their members’ raw capacity, the scale of their aspiration and achievement, and their constant generative tension — and unpacks how to manage the latter so that teams are productive, not destructive.

Scaling 22
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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we did a trauma-dumping ice-breaker at a work retreat

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for a company that has ~40 people and we gather annually in person. We are otherwise a hybrid organization. We are very open about mental health struggles and work/life balance, and that comes from our leadership. I’m incredibly grateful to work in an organization like this.

Manager 85