Harvard Business Review

APRIL 23, 2024

Slowly but steadily, while we’ve been preoccupied with trying to meet demands that outstrip our resources, grappling with unfair treatment, or watching our working hours encroach upon our downtime, burnout has become the new baseline in many work environments. From the 40% of Gen Z workers who believe burnout is an inevitable part of success, to executives who believe high-pressure, “trial-by-fire” assignments are a required rite of passage, to toxic hustle culture that pushes busyness as a badg

Manager 133

Manager 133

Lolly Daskal

APRIL 23, 2024

Trust is the cornerstone of any successful organization. It’s the invisible glue that holds teams together, fosters collaboration, and drives innovation. However, trust is fragile and can be easily shattered by the actions of leaders and team members. As an executive leadership coach, I’ve seen firsthand the consequences of trust-breaking mistakes in organizations.

Manager 108

Manager Leadership Development 108

Harvard Business Review

APRIL 23, 2024

Designing software that’s resilient against the most common cyberattacks is possible — and significantly more cost effective than dealing with the fallout of a hack.

Scaling 131

Scaling Software 131

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’d love to have your take and the readers’ take on whether society as a whole has changed its view on working from home. Most of last year, I was job searching, and something an interviewer said once has stuck with me. I was in a second interview for an office job in a non-customer-facing role.

Manager 103

Manager Software 103

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Leadership Freak

APRIL 23, 2024

You lose it when you don’t own it. When you don’t own your marriage, it dies. When you don’t take responsibility for your team, it founders. Taking responsibility is vitality. It’s self-centered to take failure personally. “See how I’m struggling.

Accounts 96

Accounts Leadership Development 96

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer asking whether there was anything they could do about their nightmare workload ? Here’s the update. I wrote in about getting through a staffing crisis after both my coworkers quit right when one of my company’s two owners went on maternity leave. I wanted to make sure that my “this is awful but that’s what all the extra money is for” outlook wasn’t distracting me from an

Staffing 94

Staffing Retention Manager 94

Ed Batista

APRIL 23, 2024

I don't work with clients who are being forced into a coaching engagement against their will. In those situations coaching is usually viewed as a last-gasp desperation measure or as a way to mitigate legal risk, and in either case the odds of success are low. But it's not uncommon for a new client to have sought coaching in response to a major setback that has jeopardized their professional future, or for a current client to unexpectedly encounter a similar situation.

Strategic Planning 87

Strategic Planning Manager Benefits 87

Harvard Business Review

APRIL 23, 2024

A conversation Harvard Business School’s Boris Groysberg and Robin Abrahams on shifting your mindset and energy at work.

Energy 110

Energy Manager 110

Vantage Circle

APRIL 23, 2024

Employee recognition events go beyond mere celebrations; they are pivotal drivers of engagement, morale, and success. Thus, creating impactful recognition events requires thorough planning and exploration. From establishing clear goals to crafting memorable experiences, each aspect deserves careful consideration to leave a lasting impact on employees.

Retention 68

Retention Employee Engagement Administration Inclusion 68

Harvard Business Review

APRIL 23, 2024

What role should business play in solving societal issues that it helps to create?

87

87

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Vantage Circle

APRIL 23, 2024

Employee recognition events go beyond mere celebrations; they are pivotal drivers of engagement, morale, and success. Thus, creating impactful recognition events requires thorough planning and exploration. From establishing clear goals to crafting memorable experiences, each aspect deserves careful consideration to leave a lasting impact on employees.

Retention 52

Retention Employee Engagement Administration Inclusion 52

BetterUp

APRIL 23, 2024

Jump to section What is rumination?

97

97

Help Scout Leadership

APRIL 23, 2024

Learn what service desk software is, why your IT team should make the investment, and a few interesting options if you’re ready to take the next step.

Software 49

Software 49

Association Now Leadership

APRIL 23, 2024

The New York State Bar Association’s report is designed to respond to ethics and privacy concerns stoked by tools like ChatGPT. The New York State Bar Association has released guidelines to its members on the use of generative AI with a goal of addressing privacy breaches, ethical missteps, and “hallucinated” case briefs. The NYSBA’s report [PDF], published earlier this month, is the product of a months-long process developed by a dedicated Task Force on Artificial Intelligence, one of the first

Diversity 44

Diversity Operations 44

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Chris LoCutro

APRIL 23, 2024

In this episode of The Chris LoCurto Show, we dive deep into the delicate process of second-generation transitions in small businesses. This episode is all about you, the founders, as you prepare to pass down your legacy. We’ll explore the crucial dos and don’ts to guide you through this pivotal phase of succession planning. From formalizing transition plans to navigating emotional dynamics, join us as we uncover actionable insights to ensure a seamless handover and preserve your fam

Small Business 40

Small Business Succession Planning Operations Assets 40

Niagara Institute

APRIL 23, 2024

What is referent power in the workplace? How do you know if you are a referent leader?

52

52

LSA Global

APRIL 23, 2024

Redwood Shores, CA – LSA Global, the leading business consulting, coaching, and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a customized Strategic Account Management Training for an integrated technology firm selling hardware and software being asked to grow their strategic client accounts by 20% year over year.

Account Management 28

Account Management Sales Sales Accounts 28

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker is bitter that I wouldn’t play a game with her I (19M) am a college student with a single source of income. Before my shift today, my coworker (18F) sent me a Game Pigeon text out of nowhere. I sort of went along with it, we went back and forth with Cup Pong a few times, and then I started my shift at work.

Travel 106

Travel Manager 106

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

Inclusion

Alison Green

APRIL 23, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I genuinely don’t understand how folks deal with the overwhelming guilt of taking time off work. I’ve had this problem since I started working right out of college, and it’s persisted through multiple job and industry changes and multiple PTO policies — from seven days to unlimited — in my over 15 years of work.

Staffing 107

Staffing Compensation Travel Manager 107