Lolly Daskal
JULY 1, 2024
Dealing with a manipulative co-worker can be one of the most challenging aspects of the workplace. According to a study by the University of California, Berkeley, around 20% of corporate leaders display manipulative tendencies. While this trait isn’t confined to leadership roles, its presence in any team member can create a toxic work environment.
Michael McKinney
JULY 1, 2024
H ERE'S A LOOK at some of the best leadership books to be released in July 2024 curated just for you. Be sure to check out the other great titles being offered this month. Lead Boldly : How to Coach Others to Greatness (The Transformational Coach) by Hugh Blane In Lead Boldly , peak performance coach Hugh Blane shares his three guiding principles for converting human potential into inspired performance.
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Help Scout Leadership
JULY 1, 2024
Customer service automation is a great way to scale customer support. When paired with human-driven support, automation makes teams more efficient and gives customers a better experience.
Alison Green
JULY 1, 2024
This post was written by Alison Green and published on Ask a Manager. A reader writes: I work in the marketing department of a fairly large healthcare company. I’ve been with the company for 15 years and with the marketing team for 12, and my coworkers are one of my favorite things about my job. We all get along really well, my boss and grandbosses are extremely supportive, and there is literally no drama in our department ever (there has been in the past, but the people who bring the drama alwa
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Thought Leaders LLC
JULY 1, 2024
Adaptability can propel your career with confidence and resilience by helping you learn how to be comfortable in changing environments and pivot quickly. Today’s guest post is b y Paul Bramson, CEO — The Paul Bramson Companies Today’s job market is characterized by rapid technological advancements, globalization, and shifting market demands, leading to constant changes.
Alison Green
JULY 1, 2024
This post was written by Alison Green and published on Ask a Manager. A reader writes: Six months ago, I was promoted to lead a group of three managers who each lead around 20 people. “Howard,” one of the managers, had been hired two months before by my predecessor, but it was immediately obvious to me that his work was not up to par. I did my best to give Howard clear feedback about what he needed to improve, provided retraining, and was explicit that if he did not improve X by Y da
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Alison Green
JULY 1, 2024
This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker wears pro-gun t-shirts I work at a financial/banking company where we have a “dress for your day” dress code. Most internal employees wear jeans everyday. My coworker has started to wear NRA apparel in the office. He’s always struck me as an odd person so I have tried to avoid him, but the shirts make me uncomfortable.
Kellogg Insight
JULY 1, 2024
We rely on doctors to keep us healthy. In episode 2 of our 5-episode series, “Insight Unpacked: American Healthcare and Its Web of Misaligned Incentives,” we learn at what cost.
LSA Global
JULY 1, 2024
What CEOs Should Measure for Strategic Success CEOs are responsible for the company’s overall decisions and performance. Knowing what CEOs should measure for strategic success is crucial for making informed decisions and steering the company to where it wants to go in a way that makes sense. While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other.
Ascend
JULY 1, 2024
Here's a recap of the Auburn Hills Chamber Women Empowered luncheon, which featured women leaders discussing their career journeys and insights.
Speaker: Jeremy York
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
Vantage Circle
JULY 1, 2024
In today's global business landscape, while most companies are grappling with challenges like high turnover, low productivity, lack of initiative, and a disengaged workforce, some organizations are turning the tables and redefining success by retaining their top talents with the power of recognition. However, the outreach of employee engagement is still on fragile grounds.
Harvard Business Review
JULY 1, 2024
Researchers found that service agents yield better results when they use warm language to start and end conversations, focusing on problem-solving in the middle.
Peter Winick
JULY 1, 2024
How Personal Preferences Enhance Organizational Success A conversation with Karen Wright Gordon on developing 5 Dynamics and helping people identify their work preferences. In this episode of the Thought Leadership Leverage podcast, host Bill Sherman chats with Karen Wright Gordon, CEO of 5 Dynamics, about revolutionizing organizational performance.
Harvard Business Review
JULY 1, 2024
An analysis of Instagram posts by Fortune 500 companies after George Floyd’s murder found that customers were skeptical of those who waited too long to make a statement.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
Alison Green
JULY 1, 2024
This post was written by Alison Green and published on Ask a Manager. Last week we talked about summer interns , and these are 12 of my favorite stories you shared. 1. The bookshelves Best ever intern was at a publishing company. She re-alphabetized multiple bookshelves (hundreds of books) by AUTHOR FIRST NAME. Every time I looked at it I started laughing. 2.
AIHR
JULY 1, 2024
Poaching employees (also known as employee poaching or talent poaching) is nothing new but remains a hotly debated hiring practice. And despite what its name may suggest, it’s perfectly legal. But what do HR professionals make of it? According to a Skynova survey of 600 full-time employees with staffing responsibilities, 71% think poaching employees is simply part of doing business.
15Five
JULY 1, 2024
AI isn’t coming for your job, but it might help tons of people at your organization do better at theirs. How? As more and more HR tools adopt this technology, AI-powered performance management will soon become the norm. In a nutshell, performance management covers the practices and processes you use to track each employee’s performance, build realistic goals for them, and help them along their journey as they grow with your organization.
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