Tue.Sep 24, 2024

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What Is an Existential Crisis, and How Do You Overcome It?

BetterUp

At one point or another in our lives, chances are we all have said something along the lines of “I’m having an existential crisis.” It’s a concept we are quite familiar with, yet it is not often that we stop and think “What is an existential crisis? How do I know if I’m having one? How can I overcome it?

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4 Steps That Can Optimize Your Sales Process

Harvard Business Review

Closing a sale is the result of earlier actions such as customer discovery, lead qualification, and performance management. Framework IT improved its sales process by better qualifying prospects, understanding key stakeholders, and promoting its differentiators, leading to increased deal sizes and customer satisfaction. In this way, proactive customer selection and lead qualification are crucial for driving profitable growth and maintaining a competitive edge.

Sales 98
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When to Ignore Your Inner Voice

Leadership Freak

Christiana Aguilera sings, “When there’s no one else, look inside yourself, like your oldest friend, just trust the voice within.” Sometimes your inner voice is wrong.

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How to Keep Learning at Work — Even When You Feel Fried

Harvard Business Review

Continuous learning is the key to having lasting influence in your career, yet a heavy workload makes it hard to find the time. To ensure you’re creating opportunities even when you’re feeling depleted or overwhelmed, try these five strategies: 1) Challenge your beliefs about your capacity; 2) Start with topics that solve urgent problems; 3) Don’t limit yourself to formal programs; 4) Make an emotional connection to learning; and 5) Work with your brain, not against it.

Manager 89
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Recognition Powers High-Performance — If You Do it Right

Speaker: Debra Squyres

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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I’m intensely jealous of my coworker

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am extremely jealous of my coworker, and I have no idea what to do about it. My coworker, let’s call her Lacy, and I started in the same entry-level position around the same time (Lacy started a few months before me). We’re similar in age and, while Lacy graduated from a much better university than me, had similar majors.

Manager 67
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7 Essential Leadership Qualities Every Successful Leader Must Have

Lolly Daskal

Effective leadership is much more than just managing people and processes. Successful leaders inspire confidence, foster a positive workplace culture, and drive their organizations toward long-term goals. Certain qualities distinguish truly effective leaders from mere managers. As an executive leadership coach, I have identified seven essential qualities that every successful leader must possess to achieve outstanding results and cultivate a thriving team environment.

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Key Strategies to Retain Healthcare Workers

Refresh

Retaining employees is more difficult than ever as the healthcare industry faces historic staffing shortages. According to the… The post Key Strategies to Retain Healthcare Workers first appeared on The Express Blog.

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What is AI-Enabled Selling and Why is it Important?

Chief Outsiders

Salesforce’s “State of Sales” report surveyed 5,500 sales professionals earlier this year. Two findings caught my attention. First, sales reps spend only 30% of their time selling during an average week. Second, 81% of sales teams said they are investing in AI. Of those using AI, 41% believe that they have “fully implemented AI.” The remaining 59% range from having no strategy at all, to tinkering with tools.

Sales 62
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When Your Actions Surprise People — and Provoke Blowback

Harvard Business Review

Start by trying to understand why people balk when you challenge their assumptions about who you are.

Manager 89
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should I promote an employee who doesn’t get along with coworkers?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a general manager of two quick service restaurant locations. Running two locations has left me stretched very thin. Last September, I lost my assistant general manager, who helped me with all the day-to-day to make sure things ran smoothly at both stores. Now enter my employee Abby.

Manager 61
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How to Leverage AI in EX & HR Service Delivery

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

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What We Can Learn from Great Political Speakers

Harvard Business Review

A conversation with former Obama speechwriter Jerry Szuplat on commanding an audience, no matter the size.

Manager 82
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my coworker apologizes All The Time — how can I get him to stop?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work at a small public library and I have a coworker who is a very naturally anxious person. He apologizes for every little thing, whether it’s his fault, not his fault, or not something that could possibly be anyone’s fault. I feel like I hear him say “I’m so sorry” with complete sincerity a dozen times a day.

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Surprising Ways Your Office Environment is Stifling Innovation

Thought Leaders LLC

Often, little though goes into our physical surroundings. By starting to make small changes to the environment you work in every day, you can make a big difference to your creative output. Today’s post is by Dr. Amantha Imber, author of The Innovation Formula. Nine out of ten offices I visit through my work at Inventium are grey, dull and illuminated by horribly artificial fluorescent lighting.

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35 Questions To Include in Your New Employee Questionnaire

AIHR

An engaging, effective onboarding experience helps new hires integrate quicker and more smoothly into their new environment. One great way to do this is to use a new employee questionnaire to welcome them. This allows your company to get to know them, understand how they feel in their first days on the job, and make adjustments to accommodate them better if necessary.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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Video Quick Take: Intercom’s Brian Donahue on How AI Customer Service Agents Are Delivering Massive Value - SPONSOR CONTENT FROM INTERCOM

Harvard Business Review

Sponsor content from Intercom.

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12 Verbal Communication Skills For Everyday Life

BetterUp

Jump to section What is verbal communication? Verbal vs.

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593 | Build an Unstoppable Support System to Maximize Your Business

Chris LoCutro

Running a business is hard, especially when you’re trying to do it all on your own. You need to Build an Unstoppable Support System to truly Maximize Your Business. In our latest episode of The Chris LoCurto Show , we dive deep into a critical topic for business owners: the importance of building a support system. From overcoming fear and imposter syndrome to leveraging accountability and diverse perspectives, we offer practical advice on breaking down barriers and surrounding yourself wit

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Lighthouse Leadership Weekly #87: Steve Jobs on his Motivation, How You Can Create Greatness, and more.

Get Lighthouse

A wise person once told me, "Don't envy someone else unless you want their *entire* life." That advice has stuck with me over the years and has cured me of most envy I would have for others. I have a number of friends who are wealthier than me, and I certainly see strangers who look like they have some things I don't, but it often doesn't take long to see the holes in any desire for their life: They may be divorced or have an awful marriage, and I can see it in their slumped shoulders or fear wh

Manager 52
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Unlock Hidden Talents: The SBO Blueprint For Success

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

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giving extra time off to people who get married, rejected me because I was late for the interview, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. I’m off today. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Giving extra time off to people who get married My friend got married this weekend, and she mentioned to me that her office gives her an extra week of PTO to use in the year which she got married.

Manager 64