Tue.Sep 24, 2024

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When to Ignore Your Inner Voice

Leadership Freak

Christiana Aguilera sings, “When there’s no one else, look inside yourself, like your oldest friend, just trust the voice within.” Sometimes your inner voice is wrong.

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7 Essential Leadership Qualities Every Successful Leader Must Have

Lolly Daskal

Effective leadership is much more than just managing people and processes. Successful leaders inspire confidence, foster a positive workplace culture, and drive their organizations toward long-term goals. Certain qualities distinguish truly effective leaders from mere managers. As an executive leadership coach, I have identified seven essential qualities that every successful leader must possess to achieve outstanding results and cultivate a thriving team environment.

Diversity 291
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What is AI-Enabled Selling and Why is it Important?

Chief Outsiders

Salesforce’s “State of Sales” report surveyed 5,500 sales professionals earlier this year. Two findings caught my attention. First, sales reps spend only 30% of their time selling during an average week. Second, 81% of sales teams said they are investing in AI. Of those using AI, 41% believe that they have “fully implemented AI.” The remaining 59% range from having no strategy at all, to tinkering with tools.

Sales 189
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35 Questions To Include in Your New Employee Questionnaire

AIHR

An engaging, effective onboarding experience helps new hires integrate quicker and more smoothly into their new environment. One great way to do this is to use a new employee questionnaire to welcome them. This allows your company to get to know them, understand how they feel in their first days on the job, and make adjustments to accommodate them better if necessary.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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giving extra time off to people who get married, rejected me because I was late for the interview, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. I’m off today. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. Giving extra time off to people who get married My friend got married this weekend, and she mentioned to me that her office gives her an extra week of PTO to use in the year which she got married.

Manager 115
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How to Be a Good Manager: Tools and Tricks from Seasoned Professionals [13 Must-Have Qualities and Traits]

Sweet Process

Last Updated on September 24, 2024 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. Improving employee engagement and maximizing profits depends on how good a manager is. Companies always thrive in workplaces where employees love their jobs and customers […] The post How to Be a Good Manager: Tools and Tricks from Seasoned Professionals [13 Must-Have Qualities and Traits] appeared first on SweetProcess.

Manager 111

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Levels of Employee Engagement and Ways to Improve it

Vantage Circle

Has it ever occurred to you how engaged your employees truly are? Are they all engaged on the same level, or do their levels vary? Given the utmost significance of employee engagement today, it is high time to ponder where your employees stand in engagement levels. Understanding the different levels of employee engagement is vital for organizations aiming to cultivate a positive work culture and boost productivity.

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I’m intensely jealous of my coworker

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am extremely jealous of my coworker, and I have no idea what to do about it. My coworker, let’s call her Lacy, and I started in the same entry-level position around the same time (Lacy started a few months before me). We’re similar in age and, while Lacy graduated from a much better university than me, had similar majors.

Manager 105
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When the Minimum Wage Rises, Do Men and Women Benefit Equally?

Kellogg Insight

The policy is gender-neutral. The impact, less so.

Benefits 104
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my coworker apologizes All The Time — how can I get him to stop?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work at a small public library and I have a coworker who is a very naturally anxious person. He apologizes for every little thing, whether it’s his fault, not his fault, or not something that could possibly be anyone’s fault. I feel like I hear him say “I’m so sorry” with complete sincerity a dozen times a day.

Staffing 105
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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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What Is an Existential Crisis, and How Do You Overcome It?

BetterUp

At one point or another in our lives, chances are we all have said something along the lines of “I’m having an existential crisis.” It’s a concept we are quite familiar with, yet it is not often that we stop and think “What is an existential crisis? How do I know if I’m having one? How can I overcome it?

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Key Strategies to Retain Healthcare Workers

Refresh

Retaining employees is more difficult than ever as the healthcare industry faces historic staffing shortages. According to the… The post Key Strategies to Retain Healthcare Workers first appeared on The Express Blog.

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12 Verbal Communication Skills For Everyday Life

BetterUp

Jump to section What is verbal communication? Verbal vs.

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Surprising Ways Your Office Environment is Stifling Innovation

Thought Leaders LLC

Often, little though goes into our physical surroundings. By starting to make small changes to the environment you work in every day, you can make a big difference to your creative output. Today’s post is by Dr. Amantha Imber, author of The Innovation Formula. Nine out of ten offices I visit through my work at Inventium are grey, dull and illuminated by horribly artificial fluorescent lighting.

52
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How to Keep Learning at Work — Even When You Feel Fried

Harvard Business Review

Continuous learning is the key to having lasting influence in your career, yet a heavy workload makes it hard to find the time. To ensure you’re creating opportunities even when you’re feeling depleted or overwhelmed, try these five strategies: 1) Challenge your beliefs about your capacity; 2) Start with topics that solve urgent problems; 3) Don’t limit yourself to formal programs; 4) Make an emotional connection to learning; and 5) Work with your brain, not against it.

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593 | Build an Unstoppable Support System to Maximize Your Business

Chris LoCutro

Running a business is hard, especially when you’re trying to do it all on your own. You need to Build an Unstoppable Support System to truly Maximize Your Business. In our latest episode of The Chris LoCurto Show , we dive deep into a critical topic for business owners: the importance of building a support system. From overcoming fear and imposter syndrome to leveraging accountability and diverse perspectives, we offer practical advice on breaking down barriers and surrounding yourself wit

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4 Steps That Can Optimize Your Sales Process

Harvard Business Review

Closing a sale is the result of earlier actions such as customer discovery, lead qualification, and performance management. Framework IT improved its sales process by better qualifying prospects, understanding key stakeholders, and promoting its differentiators, leading to increased deal sizes and customer satisfaction. In this way, proactive customer selection and lead qualification are crucial for driving profitable growth and maintaining a competitive edge.

Sales 28
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Lighthouse Leadership Weekly #87: Steve Jobs on his Motivation, How You Can Create Greatness, and more.

Get Lighthouse

A wise person once told me, "Don't envy someone else unless you want their *entire* life." That advice has stuck with me over the years and has cured me of most envy I would have for others. I have a number of friends who are wealthier than me, and I certainly see strangers who look like they have some things I don't, but it often doesn't take long to see the holes in any desire for their life: They may be divorced or have an awful marriage, and I can see it in their slumped shoulders or fear wh

Manager 52
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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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When Your Actions Surprise People — and Provoke Blowback

Harvard Business Review

Start by trying to understand why people balk when you challenge their assumptions about who you are.

Manager 26
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Video Quick Take: Intercom’s Brian Donahue on How AI Customer Service Agents Are Delivering Massive Value - SPONSOR CONTENT FROM INTERCOM

Harvard Business Review

Sponsor content from Intercom.

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What We Can Learn from Great Political Speakers

Harvard Business Review

A conversation with former Obama speechwriter Jerry Szuplat on commanding an audience, no matter the size.

Manager 24