Fri.May 03, 2024

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Unlock the Power of Your Team with These 20 Game-Changing Questions

Lolly Daskal

As a leader, you understand that teams, no matter how high-performing, can encounter challenges or lose their way. Recognizing when your team needs a reset is the first step toward revitalizing its purpose, dynamics, and productivity. To help you unlock the true potential of your team, here are 20 game-changing questions. Are you clear about your team’s current purpose and objectives?

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5 Ways to Identify and Avoid Toxic Positivity

Leadership Freak

The kettle on the stove is always whistling. When work is a positive experience, someone labored to make it happen. But toxic positivity corrodes organizations. Make positive experiences a daily practice, but toxic positivity is destructive. Here are 5 ways to spot toxic positivity.

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Leadership Vulnerability: A Personal Journey Through the Eye of the Storm

Michael McKinney

I N THE HIGH-STAKES world of leadership, where every decision can be scrutinized and every failure magnified, the concept of vulnerability often takes on a negative connotation, especially among men, who are taught to equate emotional openness with weakness. Yet, if we delve deeper into the annals of history and the realms of effective leadership, a different narrative emerges—one where vulnerability is not a liability but a profound source of strength.

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Beyond the Biscoff: Thoughts on Building Customer Loyalty

Help Scout Leadership

When a customer reaches out to us for help, what can we do to make them feel welcome and cared for while also making them feel that their money is well spent? Read on for one support pro's thoughts on building customer loyalty.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Inside an Association’s Long-Term Strategy

Association Now Leadership

When the American Society of Landscape Architects decided to look ten years ahead, it asked: What will it look like when it reaches its goals? “Begin with the end in mind” is a common catchphrase in boardrooms and offices—as one of Stephen Covey’s famous seven habits, it’s meant as a prompt to figure out your destination before setting to work. But when it comes to strategy-setting, the end isn’t always a consideration.

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15Five Wins 2024 HR Tech Award for Best Midsize Business-Focused Solution 

15Five

For the second consecutive year, 15Five has been named a winner of Lighthouse Research and Advisory’s HR Tech Awards in the Talent Management category as a Best Midsize Business-Focused Solution. The 2024 recognition includes a special emphasis on how organizations have benefitted from 15Five’s HR Outcomes Flywheel approach, our guiding philosophy that enables strategic HR by connecting its impact to the business through higher employee performance, retention, and engagement.

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How 15Five Helped over 35% of Managers Improve Engagement, Performance, and Intent to Stay on Their Teams

15Five

Core Medical Group is shifting from reactive to strategic HR practices, leveraging 15Five to lead the way. In the competitive healthcare and staffing sector, managing employee engagement and performance with efficiency poses a significant challenge, particularly when relying on reactive, paper-based systems. Core Medical Group‘s transition from traditional methods to embracing 15Five’s continuous approach has revolutionized their approach to performance management The Challenge Lynn Como, the Di

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weekend open thread – May 4-5, 2024

Alison Green

This post was written by Alison Green and published on Ask a Manager. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: A Love Song for Ricki Wilde , by Tia Williams. A florist trying to break free from her socialite family finds a strange connection with a musician.

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Effective Communication in Relationships: 10 Tips to Improve It

BetterUp

Jump to section What’s effective communication?

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Managing Up and Managing Down: Essential Tactics for Leaders

Get Lighthouse

"Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients." - Richard Branson, founder of the Virgin empire of companies As a manager, this is an important message to remember. How you treat those you work with determines how your team, your department, and your company fare. That’s why it’s important for you to master managing up and down.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination

Harvard Business Review

Identifying as an organizational member — or feeling a strong sense of attachment to the organization — is generally a positive thing for employees and employers. But our research on workplace incivility and mistreatment shows that it can also shape when — and if — employees recognize and respond to subtle forms of discrimination against women at work.

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AI’s Trust Problem

Harvard Business Review

As AI becomes more powerful, it faces a major trust problem. Consider 12 leading concerns: disinformation, safety and security, the black box problem, ethical concerns, bias, instability, hallucinations in LLMs, unknown unknowns, potential job losses and social inequalities, environmental impact, industry concentration, and state overreach. Each of these issues is complex — and not easy to solve.

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