Harvard Business Review

APRIL 30, 2024

Whenever a new technology comes along, large companies think you need to appoint a designated senior leader — a “czar,” in popular parlance — and it will get taken care of. This, however, is a mistake. The process usually starts when teams are pitching leadership on wildly optimistic and conflicting use cases, and the board, excited but unsure how to proceed, puts some poor, unsuspecting soul in charge of the whole thing.

Implementation 133

Implementation 133

Scott Elbin

APRIL 30, 2024

Lead long enough and it’s eventually going to happen. Your team is going to come up against a tough run. Things were going great and then, suddenly, they’re not. The tough times could last for weeks, months, or even a year or more. The causes can be varied – competitive pressures, customer service challenges, a financial squeeze, uncontrollable externalities – and aren’t mutually exclusive.

114

114

Harvard Business Review

APRIL 30, 2024

How can you decline a promotion without making things awkward? In this article, the author shares advice from two experts on how to navigate this complicated situation. First, explore the underlying reasons behind your hesitation. If you are 100% sure you don’t want the promotion, decline as swiftly as possible. Be tactful and tactical. While there’s no need to provide an exhaustive account of your decision, framing it strategically is important.

Accounts 126

Accounts Manager 126

Chief Outsiders

APRIL 30, 2024

In the realm of business, artificial intelligence (AI) is commonly touted as nothing short of a marvel—a powerful tool ready to solve complex business and marketing issues autonomously. Yet, its effective implementation demands more than faith; the precision and care needed in deploying AI is like the insight and foresight of a skilled navigator charting a course.

Implementation 115

Implementation Marketing 115

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

AIHR

APRIL 30, 2024

According to a recent survey, 30% of small business employees express distrust towards their HR departments, with a further 40% questioning the objectivity and impartiality of HR professionals. AIHR’s State of HR report highlights how historical perceptions have painted HR negatively and continue influencing today’s view of the function. In this article, we explore the drivers of HR reputation, its influence on our credibility, and the actions required to move forward.

Education 114

Education Metrics Administration Benchmarking 114

Leadership Freak

APRIL 30, 2024

Hearing "no" feels like rejection. But a good "no" moves you forward. Jobs and Wozniak started Apple after HP told them no. It’s dumb to desire rejection. But I wonder what would have happened if Hewlett-Packard said yes. Here are 4 benefits of "no" that might energize you today.

Benefits 110

Benefits Leadership Development 110

Michael McKinney

APRIL 30, 2024

Here is a selection of Posts from April 2024 that you will want to check out: Three Options to Help You Strengthen Your Feedback Skills by @artpetty Person Behind The Title via @LeadershipMain Be curious. Be Empathetic. Charisma vs. Character by @KevinPaulScott Transitions the Easier Way: Career & Life by @KateNasser The Law of Reversed Effort Caring a little less and coming to terms with a potential negative outcome doesn’t necessarily make us lazy or indifferent When You're on Thin Ice by

Engineering 109

Engineering 109

Kellogg Insight

APRIL 30, 2024

Lie, cheat, steal … no big deal? When we feel like we’re not in control of our lives, it’s easier to accept unethical behavior.

125

125

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: Last month, I began an interview process for a job that would almost double my current salary. I have 10 years of experience in my field, but my current employer’s salaries are not competitive and I don’t see a clear path for advancement. This new position would be a promotion in title and come with the ability to manage a small team and build a program.

Recruitment 104

Recruitment Benefits Manager 104

Kellogg Insight

APRIL 30, 2024

Grocery habits—like buying mortadella beef or scheduling regular shopping trips—can be as useful as credit scores at predicting who will reliably repay loans.

101

101

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a coworker, Jim, who is in the same department as me, and our work sometimes overlaps. We are both managers and havebeen at our company for the same amount of time. I’ve had some trouble communicating with Jim and getting answers/information I need. He’s not great about responding to IM’s and due to the nature of his job, he’s often away from his desk so I can’t easily pop by to catch him.

Energy 105

Energy Manager 105

Mark Sandborn

APRIL 30, 2024

George Bernard Shaw said, “Those who cannot change their minds cannot change anything. To change one’s mind requires re-examining old beliefs and determining what is now most important. How has leadership changed and what should you be doing now? Here are ten things you need to do and develop as essential skills: 1. Initiate Change Historically leaders have more often than not reacted to change, some have embraced it but only the brave few initiated it.

Inclusion 89

Inclusion Diversity Compensation Benefits 89

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Employee said awful things about a coworker … while on the phone with them I’m writing about an incident that happened to my coworker, “Jane.” Jane was out of town over the weekend and her corporate lodging card wouldn’t work.

Nonprofit 105

Nonprofit Compensation Manager Retention 105

Kellogg Insight

APRIL 30, 2024

In Hollywood, new directors were more likely than veterans to embrace digital cameras—a finding that showcases how individuals’ career concerns shape tech adoption.

75

75

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Alison Green

APRIL 30, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: Since starting my first work-from-home job last year, I’ve noticed the unexpected perk that being able to work from an armchair, recliner, or my couch has SIGNIFICANTLY reduced chronic pain from an old injury because I’m able to support my body in ways that a desk chair doesn’t allow.

Nonprofit 95

Nonprofit Manager 95

Harvard Business Review

APRIL 30, 2024

Sponsor content from Microsoft Azure & NVIDIA.

127

127

15Five

APRIL 30, 2024

Remote work is on the rise in the professional landscape, with more companies embracing flexible work arrangements, and for good reason. However, along with its rise, misconceptions about remote work have also surfaced, particularly regarding employee engagement. In this blog, we’ll debunk some common myths surrounding remote employee engagement and explore the reality behind them.

Employee Engagement 74

Employee Engagement Strategic Planning Workflows Implementation 74

Kellogg Insight

APRIL 30, 2024

A lot of employees could benefit from a structured “lab” setting to inspire meaningful collaboration.

Benefits 85

Benefits 85

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

Inclusion

Harvard Business Review

APRIL 30, 2024

A conversation with Harvard Kennedy School’s Barbara Kellerman on identifying and avoiding them.

Manager 81

Manager 81

Kellogg Insight

APRIL 30, 2024

A partial explanation comes from a seemingly separate phenomenon: the plight of younger workers.

78

78

Mark Sandborn

APRIL 30, 2024

George Bernard Shaw said, “Those who cannot change their minds cannot change anything. To change one’s mind requires re-examining old beliefs and determining what is now most important. How has leadership changed and what should you be doing now? Here are ten things you need to do and develop as essential skills: 1. Initiate Change Historically leaders have more often than not reacted to change, some have embraced it but only the brave few initiated it.

Inclusion 40

Inclusion Diversity Compensation Benefits 40

Chris LoCutro

APRIL 30, 2024

In Part 2 of our series on second-generation transitions, we shift the focus to successors stepping into leadership roles. Discover the crucial dos and don’ts for successors as they navigate the complexities of family business transitions. From embracing mentorship to preserving the family legacy, this episode offers invaluable insights to guide successors on their journey.

Small Business 40

Small Business Operations Succession Planning Energy 40

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

Help Scout Leadership

APRIL 30, 2024

Unlock the potential of your customer service with analytics, and explore data-driven strategies to improve your business operations.

Operations 45

Operations 45

BetterUp

APRIL 30, 2024

Jump to section What is intelligence?

52

52

AlignOrg

APRIL 30, 2024

Al’s relentless forward march is reshaping the essence of work and fundamentally altering how businesses operate on a practical level. As one of our clients termed it, the spin around AI seems like a “frantic FOMO” (fear of missing out). While there is certainly a need to ensure the energy being directed to AI is delivering value, prioritized across all initiatives, and aligned with strategy, the continual advancements in AI cannot be ignored.

Retention 109

Retention Staffing Manager Talent Development 109