Alison Green
SEPTEMBER 25, 2024
This post was written by Alison Green and published on Ask a Manager. LinkedIn has a new practice of sharing your personal data to train AI — unless you specifically opt out. That includes your profile, your posts, and your videos. Without announcing it, LinkedIn apparently added a new data privacy setting last week that covers this, and they turned it on for everyone.
Harvard Business Review
SEPTEMBER 25, 2024
We all have scores of decisions to make every day, and we often want to move quickly, telling ourselves that speed equals efficiency. But true efficiency sometimes requires slowing down, being mindful, and especially looking back at the decisions we’ve made that didn’t go as we’d hoped. Too often we don’t want to spend time and mental energy revisiting the past, especially if it contains uncomfortable missteps.
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Alison Green
SEPTEMBER 25, 2024
This post was written by Alison Green and published on Ask a Manager. I’m off today, so here’s an older post from the archives. This was originally published in 2019. A reader writes: I started a new position recently and was promoted quickly to a management position. Great, I have a long supervisory background, looking forward to helping in a wider capacity.
Michael McKinney
SEPTEMBER 25, 2024
L AW professor Steven Collis is no stranger to polarized arguments. He specializes in the First Amendment. But he has found a way to have constructive discussions without them devolving into shouting matches or accusations. In Habits of a Peacemaker , he provides practical habits and skills to talk about hard topics in a productive way. These habits are more than tactics.
Speaker: Debra Squyres
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Alison Green
SEPTEMBER 25, 2024
This post was written by Alison Green and published on Ask a Manager. I’m off today, so here’s an older post from the archives. This was originally published in 2017. A reader writes: I started working at my job eight months ago, not long after I completed college (thanks in part to your write-ups about cover letters, resumes, interview questions and job searching).
Leadership Freak
SEPTEMBER 25, 2024
You can’t influence people who are protecting themselves from you. Ethical influence requires free response. You can’t pressure someone into being influenced. Everything you do that causes people to protect themselves corrodes influence. This post explains 5 ways leaders corrode their influence and 5 ways leaders enable responsiveness.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Lolly Daskal
SEPTEMBER 25, 2024
The role of leadership has become increasingly complex and nuanced. However, amidst this complexity, certain persistent myths continue to shape the way many organizations approach leadership development and practice. These misguided beliefs can have a profoundly negative impact on an organization. They undermine an organization’s ability to thrive in today’s fast-paced, dynamic environment.
Harvard Business Review
SEPTEMBER 25, 2024
Retailers can use discounting to generate sales without damaging a brand’s reputation.
Thought Leaders LLC
SEPTEMBER 25, 2024
When you’re dealing with somebody who’s looking to slow you down, be proactive about understanding the concerns and addressing them in a public forum. Every organization suffers from some level of political intrigue. Whether it’s hoarding of resources, manipulative tactics, or passive aggressive behavior office politics distract your organization from getting things done.
Harvard Business Review
SEPTEMBER 25, 2024
Management professor and author Ellen Van Oosten takes questions from listeners who are struggling to move into management and offers advice on how to make the transition.
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale, while addressing both the potential and the pitfalls.
BetterUp
SEPTEMBER 25, 2024
It’s normal to wonder how to motivate yourself. See 15 evidence-based techniques for finding the motivation to achieve personal or professional goals.
Harvard Business Review
SEPTEMBER 25, 2024
How to spot the difference between confidence and competence.
Chris LoCutro
SEPTEMBER 25, 2024
Emotions are a fundamental part of our human experience, shaping our thoughts, behaviors, and interactions. However, without responsible management, they can sometimes lead us astray. Today, let’s explore how we can take responsible actions on our emotions to lead more balanced, fulfilling lives. Understanding Emotional Responsibility Emotional responsibility is about acknowledging our feelings, understanding their origins, and managing them in a healthy, constructive manner.
Help Scout Leadership
SEPTEMBER 25, 2024
Help Scout redesigned its Inbox to improve usability, integrate new AI tools, and address the evolving needs of support teams while maintaining simplicity and flexibility.
Speaker: Radhika Samant and Adri Glover
The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.
Chief Outsiders
SEPTEMBER 25, 2024
As a healthcare marketing specialist , I know how challenging it can be to articulate your value to your target customers. I often see what people think are effective value propositions, but they're just sales-based marketing buzzwords that require a dictionary, an encyclopedia, or a concordance to understand. I recently spoke with Scott Alexander, CEO of Jairus Marketing , an innovative healthcare marketing firm that tactically helps healthcare companies build brand awareness, market demand, an
Help Scout Leadership
SEPTEMBER 25, 2024
This blog post provides a structured approach to change management using the ADKAR method, guiding teams through a smooth transition to Help Scout's Inbox 2, focusing on communication, hands-on training, and support to ensure successful adoption.
Harvard Business Review
SEPTEMBER 25, 2024
If you’re scaling a startup, this episode is for you.
Help Scout Leadership
SEPTEMBER 25, 2024
Introducing Inbox 2 — our new, more focused workspace that helps you delight more customers in less time. Read on to learn what's new with Inbox 2.
Speaker: Brian Richardson
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
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