Thu.Jun 20, 2024

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How to Vet Information Before Making a Decision

Harvard Business Review

The daily decisions modern leaders face are increasingly complex. But executives have a tool to combat these challenges – information. At the click of a mouse or the press of a thumb, they can call up cutting edge research on virtually any topic. With so much information available, how do we know what to trust? What executives need is a simple taxonomy of misinformation so they know what to look out for.

Manager 140
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8 Steal-Worthy Management Tips You Need to Manage Best

Lolly Daskal

Effective management is an art that requires not just knowledge and experience, but also the ability to adapt and apply best practices in various situations. A staggering 82% of managers are said to be lacking in the necessary leadership skills, according to a study by Gallup. However, with the right approach, anyone can refine their management style for superior results.

Manager 118
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Inside the Success of South Korean Brands

Harvard Business Review

Two decades of effective strategy and execution have given birth to some of the most attractive brands in the world: the K-brands. But what has become a key geopolitical asset for South Korea is no stroke of luck — it’s the result of an innovative approach that can be adapted by entrepreneurs, brand managers, and marketing executives around the globe.

Assets 131
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Have you ever called someone out publicly for their bad behavior?

Thought Leaders LLC

Our reader poll today asks: Have you ever called someone out publicly for their bad behavior? I do it all the time 6.76% I’ve done it, but only after trying to resolve it between just the two of us 38.40% I’ve never done it but have considered it 29.54% I would never do that 8.01% I would never do that, and I think it’s inappropriate for anyone to do so 17.29% Public “call outs” are controversial.

106
106
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How to Leverage AI in EX & HR Service Delivery

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

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3 Ways to Support Employees with Bipolar Disorder

Harvard Business Review

Whether leaders know it or not, chances are their workforce contains people with bipolar disorder. This article discusses three measures that organizations can take to bring out the best in employees with this condition: modifying job features, training managers to support them, and promoting a culture of performance and compassion.

Manager 117
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update: my boss is doing 27 events next month … the average is 4

Alison Green

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer whose new boss was planning 27 events for the next month when the average was four (#2 at the link)? Here’s the update. It has been about a year since my letter to you, and I will start by saying I am still in the same job with the same team. Your advice was really helpful … but somehow, I missed that my answer was posted!

Manager 102

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interviewer asked me about a political argument I had 10 years ago

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I’ve been looking for a job for a year and finally accepted a hybrid role at a medium-sized start-up. I’ve been here for a week and a half. It’s fine but things are pretty disorganized and my manager keeps making comments about me in a leadership role soon, which I realize more and more that I do not want.

Manager 101
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Leading Thoughts for June 20, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Michel de Montaigne on safeguards: “The infancies of all things are feeble and weak. We must keep our eyes open at their beginnings; you cannot find the danger then because it is so small: once it has grown, you cannot find the cure.

Energy 91
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let’s discuss wild overreactions at work

Alison Green

This post was written by Alison Green and published on Ask a Manager. Inspired by yesterday’s letter about the CEO who freaked out over a very mild joke , let’s discuss wild overreactions at work. Some stories that have been shared here over the years: “This was a legendary story at the first restaurant where I worked, a popular downtown brunch place.

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Top 10 Employee Recognition Ideas For Small Businesses

Vantage Circle

Are you seeking fresh and effective employee recognition ideas for your small business? Look no further! From spot bonuses to annual vacation rewards, we'll explore various creative ideas designed to boost your team's morale, motivation, and productivity. Let’s dig in. Let’s start by briefly defining what a small business is.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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inviting an ex-coworker to a holiday lunch, new meds make me burp, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. Should I not have invited an ex-coworker to a holiday lunch? This happened a couple years ago but has bothered me ever since. A well-loved employee of eight years left the company after a major change in leadership. A terrible change in leadership, which she was not happy with, so her leaving was somewhat fraught with emotion (we were shocked she left!).

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The Importance of Customer Empathy in Journey Mapping

Chief Outsiders

In today's hyper-connected world, the customer journey has evolved into a multifaceted landscape shaped by many influences and access to extensive information. As personalization and marketing sophistication continue to advance, it becomes increasingly vital for businesses to acknowledge that understanding the customer journey extends beyond mere assumptions.

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4 Ways to Shape the World Today

Leadership Freak

Shape the world or be shaped by it. Don't go with the flow unless oblivion is your goal. In this post, reflect on ways to adapt and have vision. Consider 4 specific ways you can shape the world today. Share your thoughts as well.

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How to Create Space for Professional Growth

LSA Global

How to Create Space for Professional Growth Are you too busy at work to set aside time to learn and grow? Are you addicted to being busy? Is your calendar full of back-to-back meetings? If you answered yes to any of these questions, you may need to figure out how to create space for professional growth. Talent management experts know that the ability to create space for professional growth and development is about opportunity.

Manager 61
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Unlock Hidden Talents: The SBO Blueprint For Success

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

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The 11 Best Help Desk Ticketing Systems for 2024

Help Scout Leadership

Discover the top 11 help desk ticketing systems for 2024. Find the perfect solution to streamline your workflow, enhance collaboration, and boost customer satisfaction.

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The Ghostwriter’s Blueprint for Success | Phil Simon

Peter Winick

Embracing Innovation in Writing and Publishing A conversation with Phil Simon about being a ghostwriter and running a hybrid publishing house. In this riveting episode of Thought Leadership Leverage with host Peter Winick, we dive into the world of non-fiction with Phil Simon, a multifaceted writer, ghostwriter, speaker, and podcaster. Phil shares his journey from a college professor in business information systems to becoming a prolific author and the founder of a hybrid publishing company.

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What is Continuous Performance Management?

15Five

Your annual performance reviews aren’t cutting it anymore. Only 14% of your employees strongly agree that their performance reviews inspire them to improve, according to Gallup data. Traditional performance management has long been a top-down process, where employees would meet with their manager one to four times a year. This mostly involved managers talking “ at them” about their strengths, weaknesses, and where they needed to improve before the next review.