Leadership Freak
APRIL 16, 2025
Beginnings dont always determine endings. Good intentions get lost by afternoon. I live by intention in the morning. By the afternoon Im doing the next pressing thing. I choose how to show up while Im in the shower. By 2 p.m., my best self is taking a nap. Begin by winning the morning.
Help Scout Leadership
APRIL 16, 2025
Learn how our support team uses their time away from the queue for professional development and get some inspiration for implementing a Learn Something program of your own.
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Refresh
APRIL 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,… The post Phone Skills Are Key to Customer Service Success first appeared on The Express Blog.
SME Strategy
APRIL 16, 2025
CEO Announcement: SME Strategy Absorbs Travel Fees, Reinforcing Partnership in Uncertain Times
Speaker: Chandra McCormack, CPA, MBA, NACD.DC
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Harvard Business Review
APRIL 16, 2025
Inefficiencies, delays, and corruption are common problems in the industry. Here’s how AI can help.
Alison Green
APRIL 16, 2025
This post was written by Alison Green and published on Ask a Manager. Its five answers to five questions. Here we go 1. If I opt out of team-building activities, I still have to work on those days I work for a small nonprofit with about 25 employees. Recently, we have begun employee engagement activities, like visiting local attractions. These activities take place during work hours.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Ed Batista
APRIL 16, 2025
A client is in the process of transitioning out as the CEO of the company he founded. He previously negotiated a sale to a corporate parent, which achieved his financial goals for the business while allowing it to continue operating independently and positioning him as a shareholder of the parent. He's delegated managerial duties to his hand-picked successor, he's preparing to step into an executive chair role, and he's confident that this is the right move at the right time.
Harvard Business Review
APRIL 16, 2025
If you’re not testing, you’re guessing—and that’s risky.
Alison Green
APRIL 16, 2025
This post was written by Alison Green and published on Ask a Manager. A reader writes: As a millennial (I’m 40) who spent years being mocked and maligned for enjoying avocado toast, I’m averse to generational generalizations. That said, I’m a manager in a large finance company struggling with how to motivate and manage our youngest employees.
Harvard Business Review
APRIL 16, 2025
IMD leadership professor and social psychologist Jennifer Jordan offers tactics for navigating seven key tensions every leader must balance.
Speaker: Jeremy York
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
Alison Green
APRIL 16, 2025
This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer who manages a terrible slob and asked how to convince her upset coworker that it’s being handled ? Heres the update. I actually have an update to this situation right now! I appreciated so much of the advice in the comments, as well as yours. I didnt get much into everything I had done with Sally since my question was really about Susie, but it really did sound like I was blowing off Susie with
Harvard Business Review
APRIL 16, 2025
Without alienating the content creators, moderators, and community developers you rely on.
Alison Green
APRIL 16, 2025
This post was written by Alison Green and published on Ask a Manager. A reader writes: I am one of the lucky few who have not been greatly affected by layoffs in my region. While I am working from home, I am still working. I work in an industry that is fairly well insulated, considering the circumstances. I have a friend who has been laid off from their job in a very different field.
Agile42
APRIL 16, 2025
Facilitation is much more than managing an event. This process is a social art that organizes people’s interactions, facilitates learning, deepens participation, and makes achieving goals possible. An effective facilitator is not just someone who manages time but also a guide who skilfully directs the group’s energy, dynamics, and emotional climate.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
AIHR
APRIL 16, 2025
Work anniversary ideas are the starting point for celebrating and recognizing your employees accomplishments. Whether they hit their one-year or ten-year mark, there is always a perfect way to make their job anniversary memorable. In this article, we share 31 work anniversary ideas for employees to help you get inspired. Contents Why work anniversaries are important Work anniversary ideas to consider and implement – Monetary and non-monetary gifts – Celebrations and parties – W
Thought Leaders LLC
APRIL 16, 2025
A great tool for thinking through the consequences of an action is the Seven So-Whats. Good critical thinking processes don’t just look at causes, they look at consequences as well. A great tool for thinking through the consequences of an action is the Seven So-Whats. The Seven So-Whats force you to go from an early answer to think through all the possible implications and future consequences of your action.
Sweet Process
APRIL 16, 2025
Last Updated on April 16, 2025 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. In 2024, mid-sized businesses dedicated the most hours to employee training, averaging approximately 53 hours per employee. Imagine investing all that time training your new […] The post 11 Training Manual Examples to Help Your Business Grow appeared first on SweetProcess.
Stephen Warrilow
APRIL 16, 2025
Living With Your Attention Autopilot The good news about your Attention Autopilot is that it will keep you safe. It is continuously scanning your immediate environment for threats. The bad news is that it is also programmed to look out for potentially interesting things to bring to your attention. The worse news is that it doesn't just scan your external environment it also scans your internal thought stream.
Speaker: Ann Meyers Piccirillo
From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.
Sweet Process
APRIL 16, 2025
Last Updated on April 16, 2025 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. Having an employee handbook that effectively communicates your company values and policies is one thing; ensuring your handbook gets into the right hands and is […] The post 9 Employee Handbook Software & Tools for Documenting Best Practices appeared first on SweetProcess.
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