Lolly Daskal

NOVEMBER 22, 2024

Conflict is inevitable in any workplace, but how leaders handle these conflicts can make or break the team’s morale and productivity. Leaders with high emotional intelligence (EI) navigate conflicts with grace, turning challenging situations into opportunities for growth and deeper understanding. Emotional intelligence plays a key role in conflict resolution by fostering empathy, clarity, and an environment conducive to constructive dialogue.

Energy 200

Energy Manager Leadership Development 200

Leadership Freak

NOVEMBER 22, 2024

If the Blues Brothers (1980 movie) knew their purpose so can you. Action disconnected from purpose persecutes your soul. Purpose fuels passion. Don't follow your passion, follow your reason to live. Other people reveal your purpose. Here's how.

Leadership Development 275

Leadership Development 275

Help Scout Leadership

NOVEMBER 22, 2024

Learn why free live chat software could be a great addition to your support stack, and discover the top 8 options to consider in 2025.

Software 113

Software 113

UVA Darden

NOVEMBER 22, 2024

Worried About Artificial Intelligence? You Aren’t Alone. fosterl Fri, 11/22/2024 - 12:35 Image 25 November 2024 Data & Analytics Artificial Intelligence Simon Constable When ChatGPT launched two years ago, it threw generative artificial intelligence (AI) into the media limelight. While many in business saw the opportunities for increased efficiency, others expressed serious concerns at both extremes.

Business Administration 96

Business Administration Administration Government Marketing 96

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

Harvard Business Review

NOVEMBER 22, 2024

Leaders and companies everywhere recognize the transformative potential that AI holds for their business — but very few of them have a systematic plan for how to experiment with and adopt AI at scale. In this article, John Winsor offers one, based on the successful work that he and Jin Paik have done in recent years helping companies experiment with and adopt digital-talent platforms at scale.

Scaling 28

Scaling 28

Refresh

NOVEMBER 22, 2024

Standing out and making meaningful connections with your colleagues can be challenging. However, there’s one powerful tool that… The post Use Storytelling to Thrive in Your Job first appeared on The Express Blog.

52

52

Chief Outsiders

NOVEMBER 22, 2024

A customer journey map is a powerful tool for understanding and influencing customer behavior. Yet many marketing executives do not create, update, or effectively use this valuable tool. In this post, we’ll explain what a customer journey map is, why it’s important, how you can use it to enhance your marketing and sales programs and customer-acquisition campaigns dramatically, what you’ll miss if you don’t create a CJM, and how you can get started building and using this essential tool.

Marketing 263

Marketing Sales Sales 263

Harvard Business Review

NOVEMBER 22, 2024

The energy transition is first and foremost a physical transformation.

Energy 27

Energy 27

Alison Green

NOVEMBER 22, 2024

This post was written by Alison Green and published on Ask a Manager. He is now permitted to touch her with one paw. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: Amp’d , by Ken Pisani. After an accident leaves him short one arm, a man moves back home with his father and tries to rebuild his life.

Manager 104

Manager 104

Association Now Workplace

NOVEMBER 22, 2024

The Great Resignation has led to the Great Stay. But people still leave, and that has a lot to do with how they’re led. People aren’t quitting like they used to. According to a report released earlier this month from iHire , we are now in the midst of the Great Stay, the follow-up to the Great Resignation: Last year, approximately 38 percent of U.S. workers said they voluntarily left a job in the past year, a drop from about 43 percent in 2023.

Retention 98

Retention Compensation Inclusion Benefits 98

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

Diversity

Alison Green

NOVEMBER 22, 2024

This post was written by Alison Green and published on Ask a Manager. It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer.

Manager 94

Manager 94

UVA Darden

NOVEMBER 22, 2024

Interest Rates and Space: How Home Size Affects Consumer Spending fosterl Fri, 11/22/2024 - 10:53 Image 22 November 2024 Global Economies & Markets Seb Murray In early November, the US Federal Reserve cut interest rates once again, part of its ongoing effort to fulfill its dual mandate of low inflation and low unemployment. To achieve this delicate balancing act, the Fed needs to understand household spending and saving behavior.

Banking 52

Banking Business Administration Assets Marketing 52

Michael McKinney

NOVEMBER 22, 2024

W E’RE conditioned to fear failure. What if I fail? I can’t fail this time. Failure is seen as a fatal mistake — whether to a relationship, a career, or a decision we’ve made. But failure is a lot more than that. It’s what grows resilience, inspiration, creativity, and success. It’s how we approach failure that makes a difference. I’ve seen my therapy patients take another look at a failure and realize it gave them room to grow.

Sales 231

Sales Sales 231

AIHR

NOVEMBER 22, 2024

Tracking employee performance is essential for understanding how well employees are doing their jobs. HR teams need reliable ways to measure productivity, efficiency, and overall performance. These insights help identify areas for improvement, highlight top performers, and guide decisions on training, promotions, and resource allocation. By analyzing performance metrics, organizations can support employee development and ensure their efforts align with business goals.

Metrics 98

Metrics Revenue Sales Sales 98

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

Diversity