Thu.Nov 21, 2024

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Lead with Empathy, Speak with Candor | Kim Scott

Peter Winick

The Winning Formula for Building Trust and Accountability Peter Winick and Kim Scott discuss the transformative power of Radical Candor in leadership, emphasizing the importance of giving honest feedback with empathy. Kim shares how leaders can build trust and drive team success by balancing clear expectations with genuine care for their people. What happens when you mix radical candor with thought leadership?

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Why Maya Angelou Believed in Anger

Leadership Freak

“I believe in anger. Anger’s like fire, it can burn out all the dross and leave some positive things." Maya Angelou Leadership can be frustrating. Here are some warnings and suggestions to help you get the most from hot emotion.

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The Best Shopify Customer Service Apps: 8 Options for 2025

Help Scout Leadership

If you have a Shopify store, then picking a Shopify-friendly help desk is a must. Here are eight Shopify customer service apps for providing great support.

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When Is the Best Time for Management Training: The Top 5 Scenarios

LSA Global

When Is the Best Time for Management Training ? Done right, management training is a critical component of leadership development because it equips managers with the skills and insights necessary to lead, manage, and coach their teams to higher performance. We know from organizational culture assessment data, however, that timing plays a crucial role in maximizing the impact of any customized training program.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Why Isn’t Healthcare More Personalized?

Harvard Business Review

Currently, inefficiencies in healthcare practices can frustrate patients and lead to unnecessary pre-surgical tests or boilerplate after-visit instructions, among other issues. Personalized health care is a promising fix, but needs smart processes using automation and AI tools to reach its potential. Steps toward this goal include ensuring that the right building blocks are in place, and then focusing on high-volume, high-impact processes and the gathering of quality data through consistent proc

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Essential HR Templates To Prepare for 2025

AIHR

This HR template collection covers everything from an HR strategy template to an HR budget tracker, giving you the tools to streamline your processes and start the new year strong. Contents HR strategy canvas template HR strategy on a page template Prioritization matrix template HR KPI template HR budget template Headcount dashboard template HR strategy canvas template Start with this overarching framework for building or refining an HR strategy.

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More Trending

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Could Gen AI End Incumbent Firms’ Competitive Advantage?

Harvard Business Review

If the capabilities of AI systems continue to evolve, the technology will radically alter how companies stay ahead of new challengers.

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Leading Thoughts for November 21, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Creator of Mad Men Matthew Weiner on feedback: “When someone rejects your work, register the fact that they don’t like it, but don’t listen to the reason why. People feel that they have to say something, and they often give a capricious justification to keep from hurting your feelings.

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Future of Business: Palo Alto Networks’ Nikesh Arora on Managing Risk in the Age of AI

Harvard Business Review

A conversation with Palo Alto Networks CEO about his approach to innovation as new technologies and risks emerge.

Manager 22
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Inspire the Smartest: 3 Proven Ways to Lead and Engage

Lolly Daskal

Leading smart, high-performing individuals can be both rewarding and challenging. These individuals often have sharp insights, strong opinions, and a deep desire to contribute meaningfully. Yet, inspiring and engaging them requires more than just standard leadership techniques—it demands an approach that respects their intellect while challenging them to grow even further.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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Ethical AI and the Pursuit of Progressive Human Innovation in Canada - SPONSOR CONTENT FROM DESTINATION CANADA

Harvard Business Review

Sponsor content from Destination Canada.

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my boss hates that I blush a lot, I messed up a major project as my internship ended, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. My boss hates that I blush a lot I have always been a chronic blusher. Whatever you’re thinking when you read that, it’s way more. I blush at everything. Someone looks at me — I turn red. I think about something slightly awkward that happened to me — I blush.

Manager 115
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The 3 Keys to Mastering Managing Expectations on Your Team

Get Lighthouse

"I wish you had told me that last week! We *just* finished planning out everything for the big project and that would have been *really* helpful to know. This affects a lot of people.(sigh).Now I have to go tell everyone." Ever been bitten by a failure at managing expectations? Situations like above are all too common and have painful consequences. Having learned this lesson the hard way quite a few times myself, I now use a simple phrase I repeat to my teams over and over again to combat that f

Manager 105
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how much socializing at work is too much?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a manager at an office of 35 employees and everyone is fairly autonomous in managing their workload. We’re a pretty social and casual group, so it’s no big deal for people to socialize with one another to a certain extent. However, I’ve recently noticed that there seem to be more frequent, prolonged socializing sessions with some groups of people.

Manager 105
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Are you trying too hard to “go viral”?

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the idea that I’d like to share with you today, and that’s this: far too often, I hear from clients and people I’m talking to—authors, thought leaders, academics, and such—that all they want to do is go viral.

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how do I network without being too transactional?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a networking/recommendations question. My company’s been acquired and I’m worried about impending layoffs. I’ve been thinking about a return to grad school anyways so maybe this is the push I needed, but will still need a new job before then.

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What Is a Competency Model? Expert Guidance on Developing Yours

AIHR

A competency model can be a powerful tool for HR and organizations to ensure employees have the right skills and knowledge to meet business goals. It can enable you to address skills gaps, improve hiring decisions, and support employee development. This article discusses the key benefits of an effective competency model, the different types, and how to develop and implement one in your organization.

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3 Mistakes to Avoid When Investing Your Leadership Capital

Thought Leaders LLC

I’ve seen leaders make three common mistakes when investing in their leadership capital. These mistakes hurt both their efficiency and their effectiveness. Do you work a 40 hour week or are you working 24/7? How much effort are you putting into your work? How much stress do you experience from the energy you’re putting in? Your time and energy are finite resources.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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The Power of Compound Knowledge for HR: 6 Steps To Earn Learning Dividends 

AIHR

Knowledge is a lot like interest. It compounds exponentially. The more you learn, the more you know, and the better and faster you are at solving problems, overcoming challenges, and finding ways to innovate in whatever you do. That’s why those who embraced continuous learning earned, on average, 8.6% higher wages than those who didn’t. They were also 17% more likely to have good jobs.

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When Expressing Gratitude to Employees, Timing Matters

Harvard Business Review

Extensive research has indicated the benefits of showing gratitude to those around you, including your colleagues or employees. However, a new study suggests that the timing of these expressions can make a big difference. Through two experiments and an analysis of a top hospital’s intensive care units, researchers found that when you express gratitude to others before they engage in a distressing task it helps counteract some of the negative emotions associated with the task.

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let’s talk about unusual office traditions

Alison Green

This post was written by Alison Green and published on Ask a Manager. One of the most popular “ask the readers” posts last year was on unusual but fun office traditions. Here’s some of what got shared last year: • We had The Team Plant. It was a nice ordinary office houseplant in a basket, and it didn’t belong to anyone in particular.

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