Wed.Mar 27, 2024

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Why Understanding Gen Z Is Your Leadership’s Next Big Step

Lolly Daskal

Understanding and adapting to the unique characteristics of each generation is a crucial aspect of effective leadership. As we navigate the ever-changing evolution of the workforce, the spotlight is now on Generation Z. These digital natives, born between 1997 and 2012, are poised to make a significant impact on the workplace. To lead successfully in this evolving era, it’s essential for leaders to grasp the intricacies of Gen Z and their expectations.

Inclusion 121
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Creating a Corporate Social Responsibility Program with Real Impact

Harvard Business Review

Exploring the critical role of experimentation in Corporate Social Responsibility (CSR), research on four multinational companies reveals a stark difference in CSR effectiveness. Successful companies integrate an experimental approach, constantly adapting their CSR practices based on local feedback and knowledge. This strategy fosters genuine community engagement and responsive initiatives, as seen in a mining company’s impactful HIV/AIDS program.

Diversity 132
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How to Overcome Analysis Paralysis

Thought Leaders LLC

Do you struggle to get things done because you overthink your work? Try these three tips to overcome “analysis paralysis.” Many times I’ve heard it said that perfect is the enemy of done. A big barrier to executing initiatives is analysis paralysis. The team gets bogged down on proving their case is 100% accurate and risk-free before they act.

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Why Isn’t Your Strategy Sticking?

Harvard Business Review

It’s insufficient to just share the goals and objectives of your strategy and hope implementation will succeed. In this article, the author explains how to shift from an operational to a contextual mindset so that you can better identify the hidden obstacles that may be thwarting your strategy’s implementation so you can address them before they take root.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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should our office kick everyone out at 5 pm?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I would like to ask you and your readers about a discussion my organization had about working late. I don’t work in the office late. I have worked late at home occasionally, but I do not stay in the office longer than close of business. Some team members do though, to a ridiculous extent.

Workflows 103
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What Demographics Forms Say About Inclusivity at Your Company

Harvard Business Review

For members of minority groups, finding their identity omitted in an organization’s demographics forms can make them question whether their identity is valued and respected by that organization. The seemingly mundane choices companies make when designing demographics forms — such as those used in job applications or employee engagement surveys — can have relatively major implications.

Inclusion 124

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What Is DEI Training? Your 101 Guide in 2024

AIHR

Diversity, Equity, Inclusion, and Belonging (DEIB) has become the building blocks of organizational success and social advancement. Forward-thinking organizations increasingly focus on DEIB initiatives to drive innovation , promote collaboration, and improve employee wellbeing by recognizing the value of diverse viewpoints, equitable opportunities, and inclusive cultures.

Inclusion 101
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How FlexJobs Created More Top Performers with 15Five

15Five

FlexJobs is on a mission to empower remote workers to cut through the scams and junk listings to find the remote career that best suits them. The Challenge Before they started using 15Five, the team at FlexJobs had two problems many HR professionals can relate to: wasted time and missed insights. There was no shortage of dedication to the mission—helping everyone bring their best self to work—but the team needed a way to introduce more structure and consistency into everything they did.

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should we have “fun” out-of-office messages, managers trash-talk my old job, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should we really have “fun” out-of-office messages? At a company-sponsored women’s networking event last year, a speaker suggested that people should make their out-of-office messages more “fun” — i.e., include details about where you’re going, who you’re going with, fun facts about the location, etc.

Manager 98
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Scaling Agile Teams

Agile42

We’ve been working with organizations for over 15 years and despite numerous existing frameworks and models, we’ve learned that there is no silver bullet when it comes to scaling Agile teams. Every context is different and complex. However, we believe that by applying Agile principles and some good practices, any organization can create a framework or model for scaling Agile teams: one that is best adapted to its respective environment and can grow organically.

Scaling 93
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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I found a perfect candidate — do I need to interview others?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I recently posted a position that’s a bit above entry-level. People from various backgrounds could do well in the role, but I had a pretty specific profile in mind when I wrote the job description. I was thinking I’ll never find someone who checks all these boxes, but I did!

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The Key to Preserving a Long-Term Competitive Advantage

Harvard Business Review

Learn how to repackage your company’s existing knowledge to pioneer new products and services.

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my coworker is spreading a rumor that I have bulimia

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I really need some unbiased advice here as I am really struggling with a situation at my job but at the same time love my position and don’t want to leave. I’ve been at my current job for just over two years. Initially, I really enjoyed my job and my coworkers, but over the past few months the office secretary, Marcia, has started to make multiple comments regarding my appearance and what I eat.

Manager 95
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7 Pillars of a Successful Social Media Strategy

Ascend

These 7 basic steps can help you launch an effective social media strategy to increase brand recognition, website visitors, and sales leads.

Media 85
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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When a Top Performer Is Treating Colleagues Badly

Harvard Business Review

If you’re struggling to manage a difficult employee, this episode is for you.

Manager 119
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Beyond Lead Gen: How CEOs Can Leverage Marketing for Sales Performance

Chief Outsiders

In today's competitive business environment, a highly skilled and empowered sales force is essential for driving revenue growth. However, the effectiveness of sales training alone is limited without consistent support and reinforcement. This is where the collaboration between the sales and marketing departments becomes crucial. It's imperative to recognize that marketing and sales are not isolated functions but interconnected components of the business success equation.

Sales 63
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How a Generic Marketing Strategy is Captivating Consumers on the Values of Natural Diamonds - SPONSOR CONTENT FROM NATURAL DIAMOND COUNCIL

Harvard Business Review

Sponsor content from Natural Diamond Council.

Marketing 121
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What is cultural change?

Walk Me

Staying competitive in today’s global marketplace necessitates organizational change and hinges on establishing a culture of trust. This involves fostering a sense of accountability and responsibility through positive reinforcement and developing a structure conducive to change. Understanding and implementing these elements can lead to a culture where employees feel empowered to initiate actions, with leadership providing the necessary support.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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The Value of Community for Emerging and Growing Entrepreneurs

Jackie Nagel

There’s something a foot in the entrepreneurial space … And some small business owners are spilling the beans on how they really feel about their business. There’s something afoot in the entrepreneurial space, and some small business owners are spilling the beans on how they really feel about their business. What started out as fun has turned into a nightmare.

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President Private Cloud Of Rackspace - Brian Lillie On Customer Inspired Innovation

SME Strategy

Brian Lillie, President of Private Cloud at Rackspace, introduces us to customer inspired innovation along with insights on leadership and technology.

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11 Cold Email Templates to Boost Your Response Rates

Help Scout Leadership

Kickstart your cold email open rate with our list of 11 templates and learn the steps you can take to craft compelling templates of your own.

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How To Stop Being Jealous By Cultivating Self-Love

BetterUp

Jump to section Breaking down jealousy: Why do we feel it? Is ambition the same thing as jealousy?

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Help Scout Using Help Scout: Saved Replies

Help Scout Leadership

Let’s take a closer look at some FAQs about how Help Scout's customer support team manages and uses saved replies!