Wed.Aug 14, 2024

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How to Set Transformation Targets That Actually Drive Change

Harvard Business Review

Eleven out of 12 top-down target transformations fail to achieve their goals, with only a fraction of theoretically “executed” or “realized” improvements translating to the corporate ledger. In this article, Bain & Co partner Michael Mankins summarizes Bain research findings that show what actions make the difference between success and failure in setting and achieving transformation targets.

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the secret goat, the geese vs the CEO, and other stories of animals at work

Alison Green

This post was written by Alison Green and published on Ask a Manager. Last week we talked about animals at work and here are 10 of my favorite stories you shared. 1. The unauthorized dog I’ve worked my entire career at tech start-ups, which are invariably filled with multiple office dogs. Beyond stories of those dogs peeing under desks, pooping in conference rooms, and even one lone kitten who crawled through a hole into the wall and had to be lured out with some turkey, the wildest story was th

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Inside the Mind of a Transitioning CEO: Key Strategies for Effective Leadership

SME Strategy

Transitioning into the role of a CEO is one of the most significant leaps in any executive’s career. It’s a step filled with new responsibilities, challenges, and opportunities that require a different set of skills and mindset compared to other leadership positions. This transition isn't just about leading an organization; it's about evolving into a leader who can guide a company through its most critical phases of growth, change, or crisis.

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Say No: The Key to Freedom

Leadership Freak

You're trapped if you can't say no. Someone else runs your life when you're a people pleaser. Saying yes creates obligations. Say no to find freedom to do what matters. But remember a "don't-want" life is running with sand in your shorts. Discover strategies to say no.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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how to respond to a volatile rejected job applicant

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a question regarding job applicants who, after being interviewed and rejected more than once, apply over and over again. I have one applicant who has been interviewed twice, rejected twice, and keeps sending new applications. The first time she was interviewed was two years ago by our recruitment coordinator, and a second time by me a few months ago.

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Journey Management’s People Movement Components

AlignOrg

Journey management plays a crucial role in organizational transformations. Last month, my colleague Adam Derk shared how journey management combines the practices of change management, project management and organization design to help you successfully navigate a large-scale transformation. Today, we’re sharing ways journey management can assist in managing the human aspect of change.

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The Key to Abraham Lincoln’s Leadership

Harvard Business Review

A conversation with Harvard Business School professor and historian Nancy Koehn on the power of Lincoln’s emotional discipline.

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Digital Communication Preferences at Work

Refresh

Digital communication tools like Zoom, Microsoft Teams, Slack, and Google Meet are indeed making a significant impact on… The post Digital Communication Preferences at Work first appeared on The Express Blog.

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Overcoming Obstacles to Creating a High-Performing Culture

Thought Leaders LLC

Learn about four of the most common obstacles to creating a high-performance culture and how to overcome them. You’ll face many common obstacles on your path to building a high-performance culture. Legacy culture issues, associates who resist the new culture, and processes or behaviors that don’t yet exist are going to slow you down. You need to work through these counter-culture moments and issues if you’re looking to change the overall culture of the organization.

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How to Build a Dynamic-Pricing Strategy That Works

Harvard Business Review

You can avoid the downsides of dynamic pricing with some basic guardrails, overrides, and communication tactics.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Here’s What Delegation Actually Means

Chris LoCutro

If you want to be a successful leader, you need to master the art of delegation. As a small business owner, your plate is always full, and you can’t do it all. I know that learning how to really delegate can feel like trying to tame a wild beast. If you find yourself overwhelmed by tasks, unsure of how to delegate effectively, or worried about when to step in and provide support, you’re not alone.

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Unlocking the Secrets of Technology Adoption: A Guide for Change Leaders

Wendy Hirsch

Key Points: Organizations are investing more in technology, but ROI concerns persist due to slow staff adoption. The Unified Theory of Adoption and Use of Technology (UTAUT) helps explain up to 70% of differences in people's intention to use, and 50% of differences in actual use, of a new technology. Four key factors are known to influence adoption: usefulness, ease of use, social influence, and resources & support.

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Assertive Communication Skills: Unlocking Your Confident Voice

BetterUp

Jump to section What is assertive communication?

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Unlocking the Secrets of Technology Adoption: A Guide for Change Leaders

Wendy Hirsch

Key Points: Organizations are investing more in technology, but ROI concerns persist due to slow staff adoption. The Unified Theory of Adoption and Use of Technology (UTAUT) helps explain 70% of differences in people's intention to adopt new technology. Four key factors are known to influence adoption: usefulness, ease of use, social influence, and resources & support.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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A Guide to Elevating Your Ecommerce Game with WhatsApp

Help Scout Leadership

Ready to transform your ecommerce strategy? Learn how WhatsApp can help you connect with customers, drive sales, and create lasting relationships.

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Patients Need a System to Compare Healthcare Quality — Not Just Prices

Harvard Business Review

A system for allowing patients and employers in the United States to compare health services on the basis of price would be inadequate. To make such a tool worthwhile, quality comparisons are also essential. This article offers three steps that would put the country on a path to create such a system: 1) incentivizing the adoption of patient-centered quality measures at the condition level, 2) identifying clinicians, such as surgeons, who meet a minimum volume threshold for common procedures, and

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should I tell candidates about 2 dating employees, employee is posting videos about customers on social media, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Should I tell candidates that two employees they’ll be managing are dating? An organization I’m involved with is hiring their next executive director. There are two key long-time employees who are dating (there are fewer than 10 full-time employees total).

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How Your Leadership Perfectionism Sabotages Your Success in 5 Surprising Ways

Lolly Daskal

Perfectionism is a double-edged sword that many leaders employ, often to their own detriment. When it comes to perfectionism, it creates an endless cycle of dissatisfaction, as perfectionists are never satisfied with their performance and constantly feel the need to do more to prove their worth. As an executive leadership coach, I’ve seen firsthand how the obsessive quest for perfection, while admirable in the pursuit of excellence, can lead to a host of unintended consequences.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.