Harvard Business Review

JULY 17, 2024

Building a strong, flexible “digital core” that integrates cloud, data, and AI technologies to serve as an interconnected foundation for your company is the key to future growth. It is your means of supporting the current business drive toward efficiency and effectiveness, while remaining flexible enough to respond to the new needs of the organization and quickly adopt and scale the latest technology innovations.

Revenue 142

Revenue Scaling 142

AIHR

JULY 17, 2024

Conflict in the workplace is nothing new. In fact, according to research by SHRM , a third of U.S. employees believe incidences of workplace conflict will increase over the next 12 months. This suggests that HR’s role in conflict resolution won’t be over anytime soon. But what are the causes behind workplace conflict, what skills does HR need to handle such situations, and how can an HR professional resolve conflict practically to satisfy all involved parties?

Manager 111

Manager B2B B2C Operations 111

Harvard Business Review

JULY 17, 2024

Botshit — made-up, inaccurate, and untruthful chatbot content that humans uncritically use for tasks — can pose major risks to your business in the form of reputational damage, incorrect decisions, legal liability, economic losses, and even human safety. Yet, it’s unlikely that chatbots are going away. How can you manage these risks while taking advantage of the benefits of promising new tools?

Benefits 138

Benefits Manager 138

Alison Green

JULY 17, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work in a niche role in a slightly less niche industry. At the beginning of the year, my boss (Jules) informed us that a new role was opening up on the team — team coordinator. The new role would be responsible for managing the day-to-day workload for the team, freeing Jules up to concentrate more on the big-picture stuff.

Travel 102

Travel Manager 102

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

Scaling

Harvard Business Review

JULY 17, 2024

A critical factor influencing the effectiveness of DEI initiatives is how employees respond to them. Traditionally, employee responses have been overly simplified as “resistors,” who complicate or hinder DEI initiatives, or “supporters” of DEI, who facilitate their implementation. Recent research suggests employee reactions can be broken down into four categories: excited supporters, calm compliers, torn shapers, and discontented opponents.

Implementation 134

Implementation Manager Change Management Diversity 134

Alison Green

JULY 17, 2024

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer who wanted to speak up about a portrait of a child abuser in their office (#2 at the link)? Here’s the update. A few days after I initially wrote in, I heard statements from my boss that made it pretty clear they wouldn’t support me speaking up about The Portrait.

Nonprofit 90

Nonprofit Assets Manager 90

Alison Green

JULY 17, 2024

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. I suspect my colleague was drinking before our morning meeting I held a meeting late morning on Friday with my colleague, “Janet.” During our meeting, her behavior seemed fine, if even a little more level than her normal frenetic energy.

Engineering 86

Engineering Nonprofit Operations Energy 86

Lolly Daskal

JULY 17, 2024

Favoritism in the workplace can be a silent culture killer. In my experience as an executive leadership coach, I’ve seen how it erodes trust and lowers morale. A study by Georgetown University’s McDonough School of Business found that 92% of senior business executives have seen favoritism at play in employee promotions, including at their own companies.

Inclusion 70

Inclusion Accounts Benefits Leadership Development 70

Alison Green

JULY 17, 2024

This post was written by Alison Green and published on Ask a Manager. A reader writes: This is a question about an unfolding situation involving the behavior of a couple of professional dancers on Strictly Come Dancing (the UK version of Dancing With the Stars). Last year, one contestant complained about the behavior of her pro partner (Pro A) towards her.

Manager 84

Manager Accounts 84

Harvard Business Review

JULY 17, 2024

How to think strategically about “co-opetition” and mitigate your organization’s risk.

86

86

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

Performance Management

Thought Leaders LLC

JULY 17, 2024

Learn how to build and maintain your organization’s culture by studying these six components of high-performing cultures. A high-performing culture is one where people drive performance because of the right behaviors. They’ve embedded these behaviors in their everyday life. People in high-performing cultures require less supervision. They’re empowered to achieve goals that are consistent with the organization’s direction.

62

62

Niagara Institute

JULY 17, 2024

We’ve all been there—trapped in a meeting that feels like it’s going nowhere, watching the clock and wishing for a reprieve. But what if meetings didn’t have to be that way? Running an effective meeting is more than just a skill; it’s an art form that, when mastered, can elevate productivity, enhance employee satisfaction , and drive better business outcomes.

52

52

BetterUp

JULY 17, 2024

Jump to section What is anxious attachment style? Why do some people form an anxious attachment style? Signs of anxious attachment How an anxious attachment style can negatively impact your life Healing anxious attachment: working toward security Can you be anxiously attached outside of romantic relationships?

52

52

Chris LoCutro

JULY 17, 2024

Navigating the business world often feels like you’re steering a ship through uncharted waters, right? Well, taking calculated risks is the compass that guides you toward new horizons and opportunities. Let’s dive into how you can master this essential skill and set your business on a course for success. Understanding Calculated Risk A calculated risk isn’t just a wild guess—it’s a strategic choice backed by thorough research and clear-headed thinking.

Small Business 52

Small Business Cash Flow Marketing 52

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

Harvard Business Review

JULY 17, 2024

An approach to decision making that avoids the pitfalls of reductive thinking.

Manager 71

Manager 71

Help Scout Leadership

JULY 17, 2024

Testing code isn't just for developers! Designers, product managers, QA specialists, and support team members all benefit from the ability to test. Learn how one engineer used a "Learn Something Day" to make testing more accessible to the broader Help Scout team.

Engineering 49

Engineering Benefits Manager 49