Wed.Dec 04, 2024

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7 Responses to Employee Complaints

Leadership Freak

Things are worse than you fear if you aren’t hearing complaints. People are lying. Culture is broke: fear blocks honesty. Or people are disengaged. Tension bubbles below the surface when leaders aren’t hearing employee complaints. Employee complaints indicate people care about something. How to respond to employee complaints?

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The 10 Best 100% Free Help Desk Ticketing Systems for 2025

Help Scout Leadership

This comparison of the 10 best free help desk ticketing systems will help you find the perfect option for your IT or customer support team.

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Leading With Clarity: How Defining Your Values Shapes Your Team’s Experience

Tanveer Nasser

Have you ever thought about your leadership values? Understanding what your values are – of what matters to you and how you want your employees to view your leadership is critical to not only helping your employees understand your motivations, but to creating clarity during times of uncertainty and change.

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Dealing with Difficult Employees: Tips and Solutions for Leaders

BetterUp

Dealing with difficult employees can be a significant challenge for any manager. It’s a situation many leaders dread, yet every workplace will inevitably encounter a difficult employee at some point.

Manager 87
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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Why Your Team Is Afraid to Share Ideas (and What to Do About It)

UVA Darden

Why Your Team Is Afraid to Share Ideas (and What to Do About It) fosterl Wed, 12/04/2024 - 11:31 Image 4 December 2024 Leadership & Management Business, Ethics & Society Lauren Foster Picture this: You're buzzing with a brilliant idea, ready to share it, but then a nagging voice whispers, What if someone steals my concept? This fear of idea theft is remarkably common among creators and with good reason.

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How To Work On Self-improvement: 31 Activities To Try

BetterUp

Learning how to work on self-improvement can feel daunting, but you can start by taking small, manageable steps. Here are 31 exercises to try.

Manager 85

More Trending

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Grounding After Work: Your Daily Reset

Refresh

Are you feeling overwhelmed, stressed, or just plain blah at the end of your workday? You’re not alone.… The post Grounding After Work: Your Daily Reset first appeared on The Express Blog.

Manager 52
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The Strategic Power of Hope

Harvard Business Review

Behavioral science has shown that hope can power positive outcomes for both people and organizations.

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ESG Strategy: What HR Leaders Need to Know in 2025

AIHR

An ESG strategy is a critical tool for driving sustainability and building trust with stakeholders like investors and employees. Consider this: 86% of employees in organizations with strong ESG commitments say they feel proud to be part of their organization, and companies with strong ESG practices experience improved financial performance. Beyond boosting morale, ESG strategies help businesses tackle pressing global challenges while creating lasting value for employees, investors, and customers

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When Your Team Bypasses You to Get Things Done

Harvard Business Review

To reestablish the chain of command, start by understanding why your employees are going around you.

Manager 25
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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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The Leadership Skills You Need to Thrive in an AI-Driven World

Lolly Daskal

As technology evolves, leaders are faced with an important question: How do you lead effectively in a world increasingly shaped by artificial intelligence? Many people think leadership in the AI era is all about understanding technology or staying up to date with trends. While those are important, thriving in an AI-driven world requires something deeper.

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How to Cultivate Joy on Your Team

Harvard Business Review

Menlo Innovations CEO Richard Sheridan explains why joy is so important for innovation.

Manager 23
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Combining Passion and Expertise for Effective Nonprofit Leadership

Chief Outsiders

In this episode of CEO Growth Talks, Pete Hayes interviews Michael Waxman-Lenz, CEO of the American Technion Society, who reflects on his shift from corporate to nonprofit leadership. He stresses the need to modernize philanthropic approaches and shares valuable insights on managing crises, adapting to generational shifts, and integrating corporate metrics with mission-focused, trust-building practices.

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Strategies for Competing with a Tech-Driven Insurgent

Harvard Business Review

London Business School’s Julian Birkinshaw discusses the benefits and drawbacks of four key strategies — and how to decide which one best fits your organization.

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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update: my company secretly gives parents thousands of extra dollars in benefits

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer who found out their company secretly gives parents thousands of extra dollars in benefits ?

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7 Best Checklist Software & Tools for Effective Process Management

Sweet Process

Last Updated on December 5, 2024 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. Do you remember the last time a small oversight led to a costly mistake for your business? Perhaps it was a missed deadline, an incorrect […] The post 7 Best Checklist Software & Tools for Effective Process Management appeared first on SweetProcess.

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update: can I have stickers on my wheelchair at work?

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Remember the letter-writer asking if it would look unprofessional to have stickers on their wheelchair at work (#3 at the link)? Here’s the update.

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70 New Year's Resolutions For Leaders

Eric Jacobsen Blog

With 2025 fast approaching, it's a good time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of the following 70 New Year's resolutions for leaders? Perhaps write down five to ten and then between now and January 1, think about which couple you want to work on during 2025.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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updates: employees are cuddling in staff meetings, unvaccinated new hire, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are five updates from past letter-writers. There will be more posts than usual this week, so keep checking back throughout the day. 1.

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A Comprehensive Guide To Strategic Planning Software Tools

Rhythm Systems Growth

This May Be Your First Encounter… Even if you’re well-versed in strategic planning and goal setting, you may have never utilized strategic planning software. You’ll come to find that it’s a crucial tool for streamlining your strategic initiatives and setting the stage for effective execution. Today’s fast-paced business environment demands efficiency, clarity, and consistent alignment across teams—three things that strategic planning software helps you achieve effortlessly.

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my assistant doesn’t know how to prioritize

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: My team recently hired a part-time assistant, Jane, to help with my work. The problem I’m running into is that Jane either doesn’t know how to prioritize or doesn’t understand that certain things need to be prioritized even if I explicitly tell her “this task needs to be completed before you do anything else.” She continues doing tasks that she finds enjoyable without working on items that have hard dead

Manager 108
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Three Transformative Ways to Maximize Chris AI – Your Trusted Leadership Ally

Chris LoCutro

Leadership is demanding. Your schedule is packed with team training , performance evaluations, and strategizing for new hires – all while trying to stay focused on the bigger picture. In the middle of this chaos, you need solutions you can trust to help you lead with clarity and confidence. That’s where Chris AI comes in. Rooted in the leadership principles you already trust, Chris AI distills the wisdom and expertise you value from Chris into practical, easy-to-implement tools.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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updates: younger coworker thinks I don’t know about computers, people think coworker is having an affair, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. Here are four updates from past letter-writers. 1. My younger coworker thinks I don’t know anything about computers (#2 at the link) I followed your advice and sat down with her in private and discussed the whole issue.

Manager 101
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How to Prepare Your Company for AI Incidents

Harvard Business Review

When something goes wrong with an AI system or model, the approaches used to respond to problems caused by traditional software systems don’t work. A new playbook is required. It includes defining AI, identifying relevant harms, designating responders, developing plans to contain the damage in the short term, carrying out a longer-term containment strategy to stop the harm from spreading further, and conducting a post-mortem review.

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my sister abused my employee discount, employee is too rushed in the morning, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. I’m on vacation. Here are some past letters that I’m making new again, rather than leaving them to wilt in the archives. 1. My sister abused my employee discount I get a discount at a popular amusement park because I work for its parent company. There are no explicit policies regarding the use of the discount, and it’s not uncommon for employees to let their family visit the park without the employee actually being prese

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update: I organize orgies — can I talk about it in my job hunt?

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s “where are you now?” month at Ask a Manager, and all December I’m running updates from people who had their letters here answered in the past. There will be more posts than usual this week, so keep checking back throughout the day. Remember the letter-writer who organized orgies and wanted to know if they could talk about it in their job hunt ?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.