Andrew Chen

AUGUST 6, 2018

In ecommerce marketplaces it’s power sellers, in ridesharing platforms it’s power riders, and in social networks it’s influencers. CEOs of such companies should therefore,think about: Is there a way to create revenue streams where the business can still monetize effectively despite users’ infrequent engagement?

SaaS 111

SaaS Metrics eCommerce B2B 111

Andrew Chen

MAY 14, 2018

Dropbox is super unique and innovative today because of this thread they’ve been following over a long period of time, which is to take something that’s just part of your workflow – storing files – and making it spread because of the way people are working with each other. Why do we keep seeing this, and what’s the big lesson there?

SaaS 71

SaaS Retention B2B eCommerce 71

Walk Me

JANUARY 3, 2024

Training firms and learning and enterprise development departments deploy training management systems (TMS) to optimize training operations to increase employee productivity and revenue. Integrated eCommerce and Monetization Features : Monetize courses effortlessly with built-in tools. Brainer LMS Review Rating : 4.6/5

Manager 52

Manager Compliance Software Onboarding 52

Harvard Business Review

SEPTEMBER 11, 2017

Set up a simple workflow to manage customer requests. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Stay focused on revenue growth, not gross margin.

Scaling 15

Scaling SaaS Engineering Metrics 15