Andrew Chen

DECEMBER 20, 2016

If you don’t take these time periods into account, you could be overestimating or underestimating CAC and as a result making some terrible operating decisions. Most teams are using 10+ tools to operate their marketing and sales machine. Some are devoted to helping onboard a new customer. Should those costs be included in CAC?

SaaS 111

SaaS Sales Sales B2C 111

Walk Me

JANUARY 3, 2024

Training firms and learning and enterprise development departments deploy training management systems (TMS) to optimize training operations to increase employee productivity and revenue. Best for: Operations managers, owners. Features Efficient Onboarding and Training Processes: Streamlines employee onboarding and ongoing education.

Manager 52

Manager Software Compliance User Experience 52

Zenefits

JULY 2, 2022

After all, an online business can mean marketing, social media, or an eCommerce store. Most business owners immediately think of an eCommerce site, selling products directly to the consumer. Improve our virtual onboarding experience. Improve our virtual onboarding experience. Ultimate ZIP File for People Operations.

B2C 52

B2C Small Business Media eCommerce 52

Growth Hacker

APRIL 11, 2022

Growth teams exist to uncover opportunities that are not yet clear: a new pricing strategy, a new onboarding process, a new layout for your eCommerce. While the rest of the operation focus on following established process and playbooks, growth teams focus on what is not on the playbook yet! you've just gained an ally!

eCommerce 52

eCommerce Marketing Sales Sales 52

Zenefits

AUGUST 8, 2022

Building a website for eCommerce? Digital tools and apps can also help you boost your productivity and the efficiency of your day-to-day operations. Improve our virtual onboarding experience. Improve our virtual onboarding experience. There are some important considerations along the way, too. Increased engagement.

eCommerce 52

eCommerce Marketing Digital Transformation Administration 52

Andrew Chen

MAY 14, 2018

What’s the order of operations in terms of how much you need to ask people? Adam: We’ve seen a lot of high-profile startups (particularly in the ecommerce space) raise hundreds of millions of dollars and go all-in on acquisition. Adam: Favorite recent onboarding experience? That is an amazing onboarding experience.

SaaS 71

SaaS B2B Retention eCommerce 71

Andrew Chen

SEPTEMBER 4, 2018

Why onboarding is so important for retention/churn. You know, ecommerce, a lot of companies struggle with, “Okay, how do I get organic ecommerce traffic?” It’s hard for ecommerce companies in most segments to be profitable and you’d look at the same kinds of dynamic and restaurants delivery.

Marketing 75

Marketing Metrics Retention eCommerce 75