Andrew Chen

NOVEMBER 1, 2018

While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it. Thinking about new user experience, engagement metrics, and other important concepts.

Metrics 111

Metrics Scaling Marketing Media 111

Brian Balfour

FEBRUARY 7, 2017

I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full interview here, and check out the truncated text version below.

Retention 62

Retention Benchmarking Metrics Rollout 62

Walk Me

JUNE 21, 2021

In this post, we’ll cover the key terms and definitions of each stage of that journey, from the meaning of employee onboarding to an offboarding (outboarding) definition. Understanding the key metrics and performance indicators is also essential to making performance improvements, so we’ll look at a few of those as well.

Onboarding 52

Onboarding Metrics Employee Engagement Recruitment 52

Andrew Chen

JULY 20, 2020

To learn more from Bangaly, Elena, and Fareed check out the upcoming Career Accelerator Programs like Product Strategy , Marketing Strategy , and Retention + Engagement Deep Dive. When you have Product-Market Fit , you have healthy retention curves (they flatten out). Living beneath a lot of persona definitions are many sub-segments.

Retention 145

Retention Marketing Accounts Metrics 145

Walk Me

JANUARY 18, 2022

These insights could: Improve your retention rate: Analyzing employee survey data can help businesses understand why employees stay or leave a company. For example, you might choose to improve the productivity of high-performers at your organization, better the retention numbers or reduce the levels of absenteeism among staff.

Implementation 52

Implementation Benefits Retention Metrics 52

AIHR

MAY 9, 2023

These activities are often measured using HR metrics. These are so-called efficiency metrics. These outcomes include employee satisfaction , motivation, retention, and presence. These include the previously mentioned retention, cost-effectiveness, commitment, and competence.

Human Resources 143

Human Resources Metrics Recruitment Operations 143

15Five

APRIL 17, 2024

If you want to ensure the tool you’re using (or looking to acquire) will give you the best ROI, make sure it has the following features: Deep metrics and analytics: With the right employee engagement platform, collecting employee engagement data manually is rightfully a thing of the past.

Employee Engagement 98

Employee Engagement ROI Performance Review Metrics 98

Walk Me

OCTOBER 26, 2022

We will explore all these questions, beginning with a definition. Human resources professionals often debate which metric is of more significance out of employee effectiveness measures (MOEs) vs. measures of employee performance (MOPs). It will also improve the retention rate of experienced, high-quality talent.

Metrics 52

Metrics Digital Transformation Change Management Manager 52

Vantage Circle

AUGUST 29, 2024

Retention and Loyalty Culture is what motivates and retains talented employees. When they find comfort in the surroundings, they form a genuine connection and sense of value in their association with the company, which in turn enhances retention. Let us dive into the critical metrics in the section below: 1.

Employee Engagement 102

Employee Engagement Metrics Diversity Inclusion 102

AIHR

FEBRUARY 28, 2024

Importance of HR analytics HR analytics examples Key HR metrics Data analytics in HR: How to get started How to transition from descriptive to predictive and prescriptive analytics in HR HR analytics certification FAQ What is HR analytics? Contents What is HR analytics? What is HR analytics used for?

Human Resources 124

Human Resources Metrics Human Resource Information Systems (HRIS) Recruitment 124

15Five

MAY 31, 2023

And while we are definitely tooting our horn here, we also want to recognize our beloved employees and customers without whom we would not have won. We shared an example of how a customer used two of our products in tandem to increase retention, by measuring sentiment in a more effective way and flagging potential turnover risks early.

Performance Review 111

Performance Review Benefits Compensation Onboarding 111

15Five

NOVEMBER 7, 2023

Introducing The HR Outcomes Flywheel 15Five is a system of action for HR leaders to deliver higher performance, retention, and engagement through managers. It is a dynamic loop, driving HR initiatives from outcome definition to action scaling, all powered by data-driven insights and AI-powered recommendations.

Performance Management 98

Performance Management Retention Administration Scaling 98

15Five

OCTOBER 9, 2020

Employee success is a dynamic and always evolving process that is influenced by organizational KPIs and personal definitions alike. But by quantifying how they’re feeling in a broad sense, you can get a quick snapshot of this metric across the team. What can I do to help you be more successful? .

Manager 138

Manager Metrics Scaling Recruitment 138

AIHR

OCTOBER 12, 2022

Variable compensation, also known as variable pay , is supplementary compensation typically tied to performance goals measured by specific metrics. Improving employee retention: A well-structured variable compensation plan is a great tool to retain your employees, especially top performers. What is variable compensation?

Compensation 130

Compensation Benefits Metrics Implementation 130

AIHR

MAY 29, 2024

Compa ratio Compa ratio , also known as a comparative ratio, is a metric that compares an individual’s or group’s salary to the midpoint of a defined salary range. ” Discover more HR terms The AIHR HR Glossary provides over 200 definitions of HR terms that you can refer to whenever you need to look up a new (or unknown) HR word.

Recruitment 113

Recruitment Metrics ROI Human Resources 113

Growth Hacker

SEPTEMBER 30, 2022

The growth team is always doing something new, such as improving conversions, validating a new channel, optimizing a step of the funnel, testing new pricing plans, experimenting with a new bundle/packaging, and improving retention with a completely new approach. It’s hard to plan the future based on no past. So what should they do then?

KPI 96

KPI Revenue Reorganization Onboarding 96

Andrew Chen

DECEMBER 20, 2016

[Andrew: Paid marketing remains an integral part of many products’ acquisition channels, and one of the key metrics is Cost of Customer Acquisition, which is a nuanced calculation with lots of gotchas. On the surface this is correct, but it is missing a lot of details and definitions around each variable in the equation to get it right.

SaaS 111

SaaS Sales Sales B2C 111

Andrew Chen

MARCH 18, 2019

Which commonly-discussed growth metrics in consumer tech businesses are the most meaningless and/or misleading? I usually look at their growth metrics, cohort charts, acquisition mix, engagement data, etc., Which commonly-discussed growth metrics in consumer tech businesses are the most meaningless and/or misleading?

Metrics 94

Metrics Revenue Marketing Engineering 94

AIHR

NOVEMBER 2, 2022

Efficiency metrics that HR has traditionally tracked fall under the descriptive analytics category. A general prescriptive analytics definition would be the targeted recommendation for decision options and actions based on the findings of predictive analytics. Descriptive analytics examples.

Human Resources 138

Human Resources Staffing Employee Engagement Recruitment 138

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! There’s a 3-5 year lag, but it definitely happens. Magic metrics indicating a startup probably has product/market fit. Started as a tweetstorm.

Marketing 110

Marketing Retention B2B Scaling 110

Vantage Circle

MARCH 30, 2020

Higher Retention. Definitions Of Remote Work, Work From Home, Telecommuting. Set clear deliverables and specific metrics that will enable you to track outcomes and measure results effectively. Your remote employees can promote your brand by just sharing their sense of pride in being associated with you. Remote Work.

Manager 52

Manager Employee Engagement Project Management Benefits 52

Vantage Circle

JANUARY 21, 2024

Key Takeaways The employee engagement index is a powerful metric quantifying staff's discretionary effort and emotional commitment based on survey responses. Ongoing index measurement empowers data-backed investments into targeted engagement initiatives that motivate higher performance and retention.

Employee Engagement 63

Employee Engagement Benchmarking Metrics Retention 63

Vantage Circle

MARCH 30, 2020

Higher Retention. Definitions Of Remote Work, Work From Home, Telecommuting. Set clear deliverables and specific metrics that will enable you to track outcomes and measure results effectively. Your remote employees can promote your brand by just sharing their sense of pride in being associated with you. Remote Work.

Manager 52

Manager Employee Engagement Project Management Benefits 52

Andrew Chen

OCTOBER 31, 2016

Probe on Metrics. Growth is as much about showing creative problem solving as much as quick metrics-based iteration. The real opportunity is finding the person who will be happy (and make your business happy) as the definition of growth itself expands, and the immediate problem becomes obsolete. Probe on Metrics.

Metrics 92

Metrics Revenue Marketing Education 92

Peter Winick

OCTOBER 3, 2024

Heather Hiscox No, definitely. They see their retention and rejuvenation in their team members. So there’s already a metric in place that says, yeah, this is not good. It’s been a lot of experimentation over the last 13 years. I started five businesses in the last 13 years. Leaders see the difference.

Nonprofit 289

Nonprofit Government Marketing Benefits 289

15Five

JUNE 20, 2024

Better employee retention: When half of your employees are ready to quit for the right opportunity , you need to work twice as hard to retain them. With continuous performance management, you can get an updated, real-time snapshot of those important metrics, helping them reach their potential.

Performance Management 98

Performance Management Manager Performance Review Implementation 98

Chief Executive

MAY 30, 2023

With attraction, retention, engagement, absenteeism and productivity all at risk, employers are making investments to address the physical, financial, social and emotional wellbeing of their employees. Track a few telling metrics such as turnover, absenteeism, engagement and performance. Collect and maintain the data.

Real Estate 90

Real Estate Benefits Manager Accounts 90

Brian Balfour

DECEMBER 19, 2016

Top Down Analysis Lets say your primary metric is WAUs (Weekly Active Users) and you are currently at 100,000. Retention by 20%? Rather than starting with where you want to get your primary metric, start with the inputs. Where does the model tell you you’ll end up on your primary metric at the end of the year?

Metrics 61

Metrics Retention Operations Benefits 61

Peter Winick

APRIL 29, 2024

Amanda envisions a broader cultural shift that creates more space for diverse values and perspectives in STEM, ultimately leading to increased retention and success among faculty and students alike. Those aren’t definitive answers. So retention of our workforce is also really important. Contact us for more information.

Education 268

Education Engineering Inclusion Diversity 268

Andrew Chen

SEPTEMBER 4, 2018

Why onboarding is so important for retention/churn. And we cover everything from the basics of growth and defining key metrics to know, to the nuances of paid vs organic marketing and the role of network effects and more. Why offline products are so compelling for acquiring customers. High frequency versus episodic usage products.

Marketing 75

Marketing Metrics Retention eCommerce 75

Vantage Circle

MAY 29, 2023

The Rise Of People Sustainability In The New Decade Although we all were subconsciously aware of the concept of people sustainability and its various definitions, COVID brought this subject forefront, giving it a much-required boost. It is often measured on certain ESG metrics. As the world evolves, so do the challenges we face.

Inclusion 81

Inclusion Energy Diversity Metrics 81

AIHR

JULY 3, 2023

Effective talent acquisition and retention Hiring (and keeping) talented employees is much easier with a competency-based approach. This proactive approach not only reduces time and costs of external hiring but also drives engagement and retention among your existing talent. You’re ready to create your competency management process.

Manager 105

Manager Succession Planning Benefits Implementation 105

Andrew Chen

JUNE 25, 2019

Converting travelers to hosts definitely moved the needle when we launched a new market. What : Getting new users to a key milestone that you believe is important for long-term retention. Tactic #21: Optimize retention. Retention is the core of your growth model and influences every other input to your model. Here’s Why.

User Experience 111

User Experience Retention Marketing Travel 111

Zenefits

JUNE 9, 2022

These numbers were pre-COVID metrics. Beyond challenging market conditions, there are some reasons your offers aren’t being accepted – and some ways you can improve your metrics. If you can offer them a way back to their comfort zone and their old desk, it’s definitely worth a phone call. Candidates are accepting another offer.

Marketing 104

Marketing Recruitment Diversity Administration 104

Vantage Circle

DECEMBER 11, 2023

With the emerging need and popularity of a hybrid work arrangement, many of you are definitely curious to learn about this drastic shift in work arrangement. If an issue erupts in any of these, there will be a definite disruption in work. You must be equally clear about all employees' performance expectations, goals, and metrics.

Inclusion 99

Inclusion Real Estate Compliance Implementation 99

Brian Balfour

JUNE 20, 2017

It covers: How Patreon decided and defined a leading indicator activation metric. The challenges they faced with that metric. Active, "financially successful Creators" (FSCs) works as Patreon's north star metric for two important reasons. l hope you enjoy the post.

Onboarding 84

Onboarding SaaS Metrics Sales 84

Get Lighthouse

JANUARY 12, 2024

You can mention how they may have won a big contract, increased your revenue, improved critical metrics, or shipped a key feature. If you feel that your manager, a colleague, or HR/legal should review your message before sending, definitely listen to your instincts on that. As always, use your best judgment.

Manager 124

Manager Retention Revenue Metrics 124