Harvard Business Review

AUGUST 10, 2012

Employees skeptically prepared for yet another exhausting effort to transform the company into an efficient growth engine. Rowe didn't walk in with a new strategy and try to force a cultural shift to achieve it. But this time, without ever describing their efforts as "cultural change," top management began with a few interventions.

Culture Change 15

Culture Change Insurance Engineering Revenue 15

Harvard Business Review

JULY 15, 2013

We can have engineering work more closely with production. But the problem was, the culture needed to change outside the "Big Room" and very few cultural change efforts had been made since 1994. They saw hourly workers deeply engaged in reviews of operational performance measures, solving complex problems.

Operations 10

Operations Engineering Transportation Culture Change 10

Harvard Business Review

APRIL 1, 2016

Inevitably, not all of the final pitches were winners but, to Facebook, the potential for uncovering groundbreaking innovations is worth pulling a couple hundred engineers away from their everyday tasks. It could also be a process or a set of operating norms that set the stage for bigger changes.

Banking 15

Banking Operations Culture Change Engineering 15

Harvard Business Review

MAY 6, 2013

Heskett , culture "can account for 20-30% of the differential in corporate performance when compared with ''culturally unremarkable'' competitors." But what makes a culture? Each culture is unique and myriad factors go into creating one, but I''ve observed at least six common components of great cultures.

Recruitment 15

Recruitment Nonprofit Assets Culture Change 15

Harvard Business Review

JUNE 2, 2016

.” Generals need to ensure alignment to the strategy, while soldiers need autonomy to respond to changing conditions. The military’s solution has two parts: Commander’s Intent declares the purpose of an operation and the conditions for success. Do you have a narrative that explains how that purpose will be fulfilled?

Government 15

Government Culture Change Engineering Diversity 15

Harvard Business Review

JULY 23, 2013

The person in charge of online banking might want a different offering than the person leading the branch offices, just as an engineering head might want a different set of product features than a manufacturing VP. Design "integration mechanisms" and operate them with rigor. Collaboration must be in their blood.

Banking 10

Banking Compensation Culture Change Operations 10

Harvard Business Review

SEPTEMBER 27, 2016

For example, if you’re an engineer, it’s not a tough bet to say that, within a few years, having robotics or augmented reality experience would be appealing. For instance, a data center operator might make a skills pivot that could lead to a role as a data scientist as some at AT&T have done. It creates option value.

Compensation 14

Compensation Marketing Engineering Education 14

Harvard Business Review

DECEMBER 18, 2013

Company culture changes very slowly, so efforts to do an about-face are inevitably a waste of time and energy: Organizations either declare victory prematurely or, in frustration, abandon the attempt. You’re better off thinking of your cultural situation as an underpinning you’ll have to work with over time.

Energy 10

Energy Change Management Operations Culture Change 10

Harvard Business Review

SEPTEMBER 20, 2011

workers in engineering, manufacturing, even aerospace. A cultural change is also under way, with local, domestic sourcing of food, clothing, and cars. Apple, the single exception, operates as a startup. This massive transfer helped upwards of half a billion people out of poverty in Asia, but decimated U.S.

Government 14

Government Revenue Scaling Culture Change 14

Harvard Business Review

JULY 13, 2017

Increasingly, our clients are coming to us as they realize that in order for these disparate initiatives to thrive, they need to undergo an end-to-end transformation, the success of which demands dramatic operational, structural, and cultural shifts. Insight Center. Crossing the Digital Divide. Sponsored by DXC Technology.

Digital Transformation 8

Digital Transformation Reorganization Operations Culture Change 8

Harvard Business Review

MAY 8, 2017

On a separate track, he launched the device and content ecosystem, starting with iPod and iTunes, that would become the company’s new growth engine. Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. Microsoft is a case in point.

Revenue 15

Revenue Metrics Accounts Travel 15

Peter Winick

MAY 13, 2024

There’s a lot of hard engineering just to get something on the surface. I think it was John Hubble who was a young engineer at NASA, who was the one who really pushed for what’s called lunar orbit rendezvous, which is what everyone knows is what they did on Apollo 11. So maybe you change culture that way.

Engineering 290

Engineering Government Scaling Operations 290

Walk Me

JULY 11, 2023

Their responsibility is to ensure the community has everything necessary to function while allowing them to operate autonomously within their set parameters. This team includes, at minimum, the CEO and the heads of finance (CFO), human resources (CHRO), technology (CTO), operations (COO), and marketing (CMO).

Marketing 40

Marketing Operations Human Resources Implementation 40

Harvard Business Review

AUGUST 22, 2018

Franklin was in the business of designing, engineering, and manufacturing climate control systems for cars and SUVs. She’d gone to Arkansas to review operational plans and financial projections for the rest of the year with the team on the ground. “Unfortunately, when it comes to culture, no such thing exists.”

Operations 15

Operations Human Resources Culture Change Engineering 15

Harvard Business Review

JUNE 24, 2014

In the Air Force, it’s like changing an aircraft’s engine while it’s flying – no downtime, no interruption of service. So larger projects had a long lead-time, which conflicted with the rapidly changing tech cycle. It’s a budget decision, which depends on what the principle operation is.

Metrics 9

Metrics Software Government Operations 9

Harvard Business Review

MAY 28, 2015

They can even require cultural change, which is difficult for established organizations. The Future of Operations. The latter are troublesome because the knowledge base and skills required to operate in the new realm are so fundamentally different. Sometimes they are a fit, but often they are not. Insight Center.

Assets 12

Assets Operations Engineering Marketing 12

Kotter Inc.

JANUARY 2, 2025

To create a competitive advantage in an increasingly uncertain and unpredictable world, building an organizational change muscle is as important, if not more so, than having a great strategy, well-run operations, or the right talent. This you cant handle the truth thinking is flawed and also dangerous in a faster-changing world.

Reorganization 52

Reorganization Operations Organizational Change Scaling 52