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9 Customer Service Blogs Every Support Pro Should Follow

Help Scout Leadership

Bill’s experience is unique, at least in the tech world, in that he started his career in luxury resorts and hotel management. The thing that sets ClientSuccess apart from other customer service blogs is that it is mainly directed toward management and team leadership. Ebooks around topics like compensation and management.

SaaS 207
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Culture as a Strategic Tool | Clint Tripodi

Peter Winick

Clint uses data analytics to show the way poor leadership has an effect on workers’ compensation claims as well as employee retention, and ultimately, ROI. He’s authored over 25 leadership development programs and he is a senior vice president of National Human Capital Management Practice at Liberty Insurance Brokers.

Insurance 286
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Case Study: Should an Algorithm Tell You Who to Promote?

AIHR

After working with HR to narrow down the list of candidates, she had two finalists, both internal: Molly Ashworth, a brand manager on her team in the cleaning division, and Ed Yu, a rising star from BBI’s beauty division. The goal of the HR initiative was to use data analytics to inform hiring, promotion, and compensation decisions.

Sales 66
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For Talent Management Success, How to Best Reward High Performers?

LSA Global

There is some controversy in the talent management arena about how to create and reward high performance and about the role that extrinsic motivators like money can play in creating a high performance culture. Like most talent management challenges, tying rewards to performance or performance reviews has both pros and cons.

Manager 34
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Automation Is At A Tipping Point

Chief Executive

Jolted by supply-chain difficulties, the labor squeeze and fast-rising employee compensation, more than ever are embracing the advantages versus the costs of “Industry 4.0” From manufacturing to logistics to retailing, it’s happening,” said Mark Taylor, CEO of the Society for Information Management. automation technology.

Revenue 98
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8 Outstanding Educational Online Resources & Books for HRs

Vantage Circle

There is a golden rule of a successful career as an HR manager – you have to keep learning. Let’s first take a look at a few internet resources that you will find useful to enrich and expand your knowledge in human resources management. Compensation. The thing is that the HR industry is growing and changing very quickly.

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8 Outstanding Educational Online Resources & Books for HRs

Vantage Circle

There is a golden rule of a successful career as an HR manager – you have to keep learning. Let’s first take a look at a few internet resources that you will find useful to enrich and expand your knowledge in human resources management. Compensation. The thing is that the HR industry is growing and changing very quickly.