Harvard Business Review

APRIL 18, 2011

The Boeing Training & Flight Services division, a 1,500-employee group at The Boeing Company that serves 500 airline customers in over 90 countries, sought to accelerate growth by reorganizing around the customer. We knew we needed to change our culture to better serve the one reason we all exist — our customers.".

B2C 15

B2C B2B Reorganization Operations 15

Harvard Business Review

OCTOBER 5, 2012

Based on our research, we suggest that CEOs eager to do more with less drive systemic changes across their entire organization — focusing their change management efforts on three functions: R&D, marketing, and sales. Specifically, CEOs must: 1.) Challenge R&D teams to create "good enough" solutions.

Engineering 16

Engineering Sales Sales Reorganization 16

Harvard Business Review

MARCH 8, 2013

The entrenched culture of the Department of Defense defeated attempts to change it. The Internal Revenue Service (IRS), however, was successful in transforming its bureaucracy. The IRS had two advantages: Congress provided a strong mandate for change (the U.S.

Government 11

Government Reorganization Administration Human Resources 11

Harvard Business Review

JULY 14, 2016

Of course the end goal of a transformation is to affect revenue, profitability, and investor value. Google is an expert at both creating new ventures and enabling them to grow; witness their recent reorganization into Alphabet to enable each of its major businesses to pursue their own potential (including Google and YouTube).

Digital Transformation 14

Digital Transformation Real Estate Reorganization Assets 14

Harvard Business Review

OCTOBER 5, 2012

Based on our research, we suggest that CEOs eager to do more with less drive systemic changes across their entire organization — focusing their change management efforts on three functions: R&D, marketing, and sales. Specifically, CEOs must: 1.) Challenge R&D teams to create "good enough" solutions.

Engineering 8

Engineering Sales Sales Reorganization 8

Get Lighthouse

AUGUST 17, 2023

Rather than do so, changing managers can cause good employees to decide to look for another job that will instantly give them that new responsibility or title they crave. Pick up where they left off. This is why no amount of perks (one of the key types of "maintenance factors") will ever keep your employees retained on their own.

Manager 132

Manager Reorganization Retention Engineering 132

Walk Me

FEBRUARY 15, 2022

It is a change management challenge that can cause serious organizational issues if it is not properly addressed. When employees are lacking sufficient skills to keep quality high, the business can suffer in multiple ways, including loss of revenue, dissatisfied customers, and reputational damage.

Recruitment 52

Recruitment Digital Transformation Operations Government 52