Walk Me

JANUARY 29, 2024

Change is crucial for keeping pace with the industry, but it’s important not to impose it abruptly on employees and teams. Forced or unexpected changes often meet with resistance. Organizations can adopt change management models , like McKinsey’s 7-S framework, to navigate this transformation smoothly.

Organizational Change 52

Organizational Change Implementation Change Management Onboarding 52

Eric Jacobsen Blog

MARCH 12, 2024

Growth is a learning cycle with constant loops of testing, gaining insights, implementing, sharing, and iterating for improvement. Linear models of growth neglect the realities of the changing world around us and lull us into a false sense of security. Embracing the loop sets us up for the opportunities this approach brings.

Balance Sheet 116

Balance Sheet Employee Engagement Hospitality Marketing 116

Walk Me

FEBRUARY 21, 2024

We will: Define the concept of simulation training; Examine several key examples of simulation training in action; Look at the benefits and challenges of implementing simulation-based learning. When it comes to implementing simulation-based training in business contexts, we can find a strong track record of useful applications.

Implementation 52

Implementation Project Management Software Staffing 52

Walk Me

FEBRUARY 21, 2024

We will: Define the concept of simulation training; Examine several key examples of simulation training in action; Look at the benefits and challenges of implementing simulation-based learning. When it comes to implementing simulation-based training in business contexts, we can find a strong track record of useful applications.

Implementation 52

Implementation Project Management Software Staffing 52

Walk Me

MAY 2, 2023

Did you know that change management is one of the key components of servant leadership? The management principles of servant leadership will be easy to implement. Even worse, HR could be completely wrong in their servant leader implementation. Servant leadership answers many problems of management today.

Human Resources 52

Human Resources Project Management Change Management Organizational Development 52

Harvard Business Review

JUNE 15, 2017

Due to the large size of our organization, implementation was challenging and expensive: The process took two years, and the cost at the time was estimated to be around $4 billion. So we reduced their schedules by half during the implementation phase. The decision was made by the health plan and medical group together.

Implementation 14

Implementation Hospitality Workflows Onboarding 14

Harvard Business Review

MAY 7, 2018

Johnson General Hospital, a county-funded, safety net institution in economically disadvantaged northeast Houston, is the sole hospital to provide inpatient, obstetric, and emergency care for nearly 25% of the city’s land area. Johnson General Hospital worked hard to care for all of its patients. bubaone/Getty Images.

Hospitality 14

Hospitality Staffing Operations Implementation 14

Harvard Business Review

DECEMBER 31, 2015

When redesigning the new and expanded emergency room at the Mayo Clinic’s Saint Marys Hospital in Rochester, Minnesota, Mayo leaders didn’t just want to add more rooms and square feet. They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs.

Hospitality 14

Hospitality Workflows Engineering Operations 14

AIHR

NOVEMBER 25, 2021

There are tons of opportunities to implement technology within HR right now, to drive these employee rescaling, career development, and other efforts that are critically important for any digital transformation. And areas like hospitality in areas like services, where there may be a fluctuating demand for talent.

Digital Transformation 52

Digital Transformation Sales Sales Marketing 52

Harvard Business Review

OCTOBER 27, 2014

At the inaugural meeting of a change transformation effort under way at a hospital in San Jose, California, nurse Michelle delaCalle faced a room full of people who were discouraged by the organization’s earlier attempts at change. Change efforts often crumble into excruciatingly dull meetings and PowerPoint presentations.

Manager 17

Manager Hospitality Compensation Sales 17

Harvard Business Review

MARCH 19, 2018

To understand why we must pay a visit to the hospital. It only takes 10 minutes of direct observation of a nurse in a hospital to understand care-delivery processes are not standardized and are dependent on individuals, not systems. When it comes to change, the technology is the easiest part.

Hospitality 14

Hospitality Compliance Implementation Administration 14

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

Hospitality 9

Hospitality Rollout Change Management Government 9

Harvard Business Review

OCTOBER 18, 2012

When VP of Global Operations Greg Temple moved from Avery Dennison to be EVP of Supply Chain at $11 billion cleaning services provider Ecolab , he moved to implement a similar internal communications platform to accelerate learning around the globe. I host a group called Process Leaders.

Operations 15

Operations Process Improvement Hospitality Travel 15

Harvard Business Review

APRIL 10, 2015

We run a hospital, several health clinics, and a community health worker network within the existing government infrastructure. The most dramatic example of this is cesarean sections, which encompass 60% of all deliveries in some of Nepal’s urban hospitals (compared with the 5-20% rate one would normally anticipate).

Hospitality 14

Hospitality Project Management ROI Human Resources 14

Harvard Business Review

DECEMBER 3, 2015

So how are today’s health care leaders implementing outcomes measurement in their hospitals and clinics? Facing mounting pressure from local government, Dr. Barbro Fridén, CEO of Sahlgrenska University Hospital in Gothenburg, committed to a value strategy to transform the academic medical center. Find the believers.

Hospitality 14

Hospitality Workflows Government Implementation 14

Harvard Business Review

JULY 15, 2011

Familiarity, as it relates to management, may not breed contempt — but it does contribute to lazy thinking. By default, they implement tried and true approaches to problems, not because they'll always work, but because they're not thinking about doing things differently. But outsiders can only have so much influence.

Hospitality 15

Hospitality Implementation Operations Manager 15

Harvard Business Review

NOVEMBER 23, 2016

Major change also takes a long time to implement — between five and seven years on average — and the performance improvements that are achieved rarely last. In healthcare, change is even harder than in most industries. We performed pulse surveys quarterly after every town hall meeting at Saint Anthony Hospital.

Onboarding 14

Onboarding Hospitality Administration Staffing 14

Harvard Business Review

DECEMBER 13, 2016

Patients achieve their goals of staying in their homes, high-quality medical care is provided, and costs are reduced by avoiding unnecessary hospital care. As of November 30, the Care in Place program has seen 213 patients and prevented 93 unnecessary ER visits and an estimated 41 subsequent hospitalizations.

Hospitality 13

Hospitality Insurance Engineering Operations 13

Harvard Business Review

DECEMBER 2, 2015

They implement process improvement and standardize care pathways from a patient’s initial office visit through all aspects of treating the condition, and then explore offering new value-based payment models, including bundled payments, for those conditions.

Manager 15

Manager Hospitality Insurance Operations 15

Harvard Business Review

OCTOBER 6, 2017

hospitals and health care groups have experimented over the past decade with new management structures and alternative payment models to provide quality health care at lower cost. Indeed, many feel overruled, with mandate after mandate from hospitals and management-led health organizations being done to them, not with them.

Hospitality 8

Hospitality Rollout Implementation Change Management 8

AIHR

AUGUST 22, 2024

Advantages of HR technology like automatic updates, document control, and ubiquity are expected to boost demand, as is the rise of Millennial and Gen Z managers who are more tech-savvy and inclined towards digital solutions. HR leaders need to implement a robust HR technology strategy to reap its benefits.

Compliance 52

Compliance Implementation User Experience Performance Management 52

Harvard Business Review

JUNE 3, 2016

The initiatives included streamlining patient administration in a hospital, implementing a customer-relationship-management (CRM) system in a financial services organization, rolling out a global enterprise-resource-planning (ERP) system for a pharmaceutical company, and promoting collaboration in a technology company.

Digital Transformation 15

Digital Transformation Benefits Administration Implementation 15

Harvard Business Review

MAY 17, 2013

Instead, we look for work groups that are willing to be involved in developing their own standard work, and implement there first.". Change management Managing people Operations' But we decided if we did that, we''d pay for it in worker engagement.

Operations 11

Operations Compliance Hospitality Change Management 11

Harvard Business Review

NOVEMBER 19, 2012

It builds emotional commitment to changes. tire manufacturer, which implemented a new order fulfillment process in 2005. My consultant friends Steve Cantrell and Sharol Henry were hired to work with them on changes to managers' roles caused by the new process. Consider what happened at a major U.S.

Hospitality 8

Hospitality Implementation Human Resources Operations 8

Harvard Business Review

JUNE 16, 2017

The results after three years were remarkable for the children enrolled in the pilot: We saw a 60% reduction of asthma-related ER visits, a 44% reduction in asthma-related hospital admissions, and more than a $2,100 reduction in annual medical costs per child. However, this was outweighed by the reduction in utilization of hospital services.

Hospitality 8

Hospitality Transportation Implementation Process Improvement 8

Harvard Business Review

NOVEMBER 11, 2013

The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. These standards were developed in partnership with the Mayo Clinic Quality Academy, which oversees teaching, training, coaching, and supporting Mayo’s 60,000 staff to improve patient outcomes, safety, and service.

Hospitality 8

Hospitality Engineering Change Management Administration 8

AIHR

NOVEMBER 24, 2023

Since 80% didn’t have a company email address, they didn’t have direct access to information being shared by management. The company implemented an internal communication app specifically for deskless workers that everyone could access and engage with. Change management Multiple changes and shifts will accompany digital implementation.

Digital Transformation 105

Digital Transformation Workflows User Experience Implementation 105

Walk Me

AUGUST 18, 2022

With every passing year, legal and financial risk management become obstacles ever-increasing in size and complexity for various health systems. And then your organization must compete for patients against larger neighboring hospitals, often with more significant financial resources. Policy changes such as Obamacare.

Manager 52

Manager Hospitality Insurance Operations 52

AIHR

NOVEMBER 23, 2018

The technology implementation along with change management activities to enable better decisions are key aspects of this role. Therefore, this leader must understand the strategy of the business and the key metrics that resonate with management (i.e. Vision and strategy.

Metrics 72

Metrics Hospitality Human Resources Onboarding 72

AIHR

NOVEMBER 2, 2023

Data Literacy in practice Byron, the General HR Manager of LuxFor, a renowned hospitality group comprising multiple hotels and resorts, has been diligently enhancing workforce management strategies. The HR team has not only facilitated a positive change within the organization but has also acquired new skills and tools.

Inclusion 98

Inclusion Onboarding Implementation Benefits 98

Peter Winick

SEPTEMBER 12, 2022

In addition, we can help you implement marketing, research, and sales. But it’s continue to evolve where we’re really meeting the needs and problems that are arising in companies through change. And so, we’ve evolved to really address change management as it leads to cultural transformation. Transcript.

Real Estate 230

Real Estate Hospitality Marketing Nonprofit 230

Harvard Business Review

APRIL 30, 2018

This makes patient handoffs the most frequent and riskiest procedure in the hospital. The problem is two-fold: first, hospital administrators and managers struggle to effectively implement these tools. Second, they struggle to sustain change that’s made.

Hospitality 8

Hospitality Administration Manager Implementation 8

Harvard Business Review

NOVEMBER 26, 2013

After years of cutbacks, the latest incarnation of health-care reform is putting intense new financial pressures on hospitals throughout the U.S. These organizations must make new investments, projected to be in the tens of billions of dollars, to implement electronic health records—and they have to find ways to save money at the same time.

Hospitality 15

Hospitality Implementation Reorganization Scaling 15

Harvard Business Review

SEPTEMBER 30, 2015

Hospitals and physician groups are merging into large health systems at unprecedented rates, fueled in part by the Affordable Care Act. Decades of scientific research confirm the obvious: Patients who undergo complicated operations fare worse when their hospitals or surgeons rarely perform them. (In

Hospitality 12

Hospitality Implementation Compensation Operations 12

Harvard Business Review

SEPTEMBER 17, 2015

Implementing a value-based strategy is on the mind of nearly every health care organization in the U.S. Many institutions are overwhelmed by the change required and don’t know where to begin. Nationally, the FDA communication warning against use of such filters lagged by more than two years, and is still being implemented.

Hospitality 15

Hospitality Compliance Operations Implementation 15

Harvard Business Review

OCTOBER 18, 2018

The CEO told these leaders to take two steps: first, listen to the doctors and staff to understand why they perceive misalignment between the myriad of changes and the values of the organization; second, reframe and strengthen the connection between innovations and the core values of the hospital, so it no longer seems like a misalignment.

Organizational Change 14

Organizational Change Hospitality Administration Nonprofit 14

Harvard Business Review

DECEMBER 12, 2016

There are hundreds of provider organizations the world over that have already implemented outcomes measurement, and this number increases every week. And don’t just describe outcomes measurement as a vision – the senior management must have a clear operational plan and show this to their staff, making it real.

Hospitality 13

Hospitality Administration Project Management Compliance 13