Harvard Business Review

SEPTEMBER 13, 2013

Layer on the fact that PBS stations receive a small but vital revenue stream from federal and state governments, and you had an almost ideal scenario for paralysis. Instead, the culture change triggered by the failure metric gave the team comfort that even if this blew up in their face, they would be protected.

KPI 15

KPI Metrics Culture Change Performance Review 15

Harvard Business Review

NOVEMBER 18, 2013

Culture change is a bear. The conventional wisdom is that it takes years to change a culture, defined as the assumed beliefs and norms that govern “the way we do things around here.” And few organizations explicitly use culture as a way to drive business performance, or even believe it could make sense to do so.

Culture Change 11

Culture Change Change Management Operations Employee Engagement 11

Harvard Business Review

OCTOBER 8, 2015

But because most providers’ business models still depend on fee-for-service revenues, reducing volume (and increasing value) cuts into short-term profits. The result: Mayo’s costs for surgery are higher in the short term, and it earns less revenue from follow-up operations. at Mayo in Rochester, Minnesota, compared with 13.2%

Hospitality 14

Hospitality Revenue Insurance Operations 14

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. This was gauged by assessing the percent of revenue outside the core that can be attributed to new growth.

Revenue 15

Revenue Metrics Accounts Travel 15

AIHR

OCTOBER 26, 2020

For example, you decide one action to reduce turnover is to train the retained employees to sell new products, which leads to increased revenue. One reason is that effective, meaningful action starts with a culture change. Action requires conversation! Action requires you to speak up.

Revenue 122

Revenue Onboarding Inclusion Change Management 122

AIHR

APRIL 29, 2025

This shift means HR actively shapes company culture, drives employee engagement, develops leadership capability, and aligns talent strategies with broader business goals. Change management Strategic growth often involves change, whether digital transformation, a merger , or organizational restructuring.

Human Resources 52

Human Resources Compliance Digital Transformation Recruitment 52

LSA Global

SEPTEMBER 28, 2020

Lasting Culture Change as a Competitive Advantage. Successful leaders recognize the power of a healthy corporate culture to bolster their success; they also understand how a negative corporate culture can undermine performance. Strong positive cultures accelerate desired change rather than hinder it.

Culture Change 36

Culture Change Organizational Change Employee Engagement Metrics 36