Walk Me

AUGUST 16, 2022

With constant technological advances and cultural shifts brought about by the Covid-19 pandemic and other factors, change is a massive part of the ability to make profits in the healthcare sector. But as the manager of a healthcare department or an entire hospital, how can you manage these changes?

Change Management 52

Change Management Manager Implementation Hospitality 52

AIHR

SEPTEMBER 25, 2023

Trigger example 2: A global hospitality business was rebranding to attract a new audience through a new brand proposition. HR had to transform to drive a new customer experience culture and help the business shift to a new way of working with clients. Another helpful resource is Kotter’s 8-Step Change Model.

Implementation 122

Implementation Employee Engagement Operations Change Management 122

Eric Jacobsen Blog

JULY 13, 2012

Spend some quality time with the new book, Rapid Realignment , and you'll learn how to ensure that your strategy, customers, processes and people work seamlessly together in the service of customers and that those four elements continually realign in the face of constant change. The authors, Dr. George H.

Hospitality 49

Hospitality Media Banking Manager 49

Harvard Business Review

NOVEMBER 16, 2011

Luke's Healthcare learned that the Chief Operating Officer and Chief Nursing Officer were going to launch "relationship-based care," a comprehensive cultural change program to focus doctors' and nurses' attention on patients and their families. He offered to have HR involved to address the people aspects.

Human Resources 17

Human Resources Operations Process Improvement Hospitality 17

Harvard Business Review

OCTOBER 8, 2015

Such microscopic analysis of frozen-tissue samples can take 24 hours or more at some hospitals, but Mayo achieves it in, say, 20 minutes while the surgery is in process. Infant outcomes improved, hospital stays shortened with no increase in readmissions, and overall costs declined.

Hospitality 14

Hospitality Revenue Insurance Operations 14

Harvard Business Review

OCTOBER 15, 2014

Leaders at Harvard Business School have admitted the school has not been hospitable to women, and publicized their efforts to improve in a front-page New York Times story. These and other changes are evidence of a steady and growing recognition that today’s gender imbalance are a business and leadership issue.

Diversity 13

Diversity Education Manager Hospitality 13

Harvard Business Review

JUNE 3, 2016

The initiatives included streamlining patient administration in a hospital, implementing a customer-relationship-management (CRM) system in a financial services organization, rolling out a global enterprise-resource-planning (ERP) system for a pharmaceutical company, and promoting collaboration in a technology company.

Digital Transformation 15

Digital Transformation Benefits Administration Implementation 15