Harvard Business Review

JUNE 20, 2017

For organizations seeking to become more adaptive and innovative, culture change is often the most challenging part of the transformation. Innovation demands new behaviors from leaders and employees that are often antithetical to corporate cultures, which are historically focused on operational excellence and efficiency.

Culture Change 15

Culture Change Recruitment Scaling Change Management 15

Harvard Business Review

JANUARY 26, 2015

How do they match a shift in strategy (which is called for in times of change) with a shift in culture? I suspect that many organizations get into trouble not because of a failed strategy but because of a frozen culture. Here, we use our employee surveys as a tool for culture change. Employee engagement.

Human Resources 14

Human Resources Operations Culture Change Energy 14

Harvard Business Review

DECEMBER 6, 2012

A Google search on the term "organizational culture change programs" yields 273,000,000 entries. Some of these interventions may prove useful at an individual level, but sweeping, large-scale culture change efforts rarely cure those aspects of culture that were so frustrating in the first place.

Culture Change 13

Culture Change Insurance Travel Energy 13

Harvard Business Review

NOVEMBER 18, 2013

Culture change is a bear. The conventional wisdom is that it takes years to change a culture, defined as the assumed beliefs and norms that govern “the way we do things around here.” And few organizations explicitly use culture as a way to drive business performance, or even believe it could make sense to do so.

Culture Change 11

Culture Change Change Management Operations Employee Engagement 11

Harvard Business Review

OCTOBER 15, 2014

After 20 years of companies focusing most of their well-meaning but ineffective efforts on fixing women (think assertiveness training and women’s networking events) it is helpful to acknowledge that you’ll be making a shift in approach. And not just by throwing training at mid-level managers. Change management Gender'

Diversity 13

Diversity Education Manager Hospitality 13

Harvard Business Review

MAY 29, 2017

” The very values intended to unify and inspire the culture had turned it into a poisonous gang rivalry. Eventually, the very expensive “culture change” effort was scrapped and the values simply ignored. I spoke at an event where a company had completed such a campaign about six months earlier.

Accounts 14

Accounts Inclusion Culture Change Diversity 14

Harvard Business Review

JULY 31, 2015

A picture from our YWCA event in Brooklyn still hangs next to my desk to this day. Indeed, some of our most innovative forms of consumer engagement are laughably old-fashioned, like “sip and shop” events and in-store model searches. And we will continue to work hard for her and show her the respect she deserves.

Operations 13

Operations Media Strategic Planning Sales 13

Harvard Business Review

NOVEMBER 20, 2015

The top-rated discussion from the Jam was the CEO’s “Ask Me Anything” session, which is now a recurring event. .” The process paid dividends for McKay’s leadership brand as well. Yet, so few do.

Energy 15

Energy Banking Benchmarking Human Resources 15

Harvard Business Review

MAY 8, 2017

They Use Culture Change to Drive Engagement. In the four years since Satya Nadella came on as CEO, he has been credited with transforming Microsoft’s cautious, insular culture. Telling that kind of story about the future is not a one-time event. Microsoft is a case in point.

Revenue 15

Revenue Metrics Accounts Travel 15