Help Scout Leadership

MAY 20, 2021

So how can marketing teams create content and messaging to improve customer success and drive retention? Customer success marketing is a marketing strategy that’s designed to support the customer success function, to drive retention instead of acquisition. What is customer success marketing?

SaaS 200

SaaS Marketing Retention Onboarding 200

Lolly Daskal

MARCH 21, 2024

Talent Acquisition and Retention: Hybrid work models have expanded the talent pool beyond geographic boundaries. Retention strategies are also evolving to meet the demands of a more mobile workforce. Organizations can now attract top talent from anywhere, leading to increased competition for skilled professionals.

Inclusion 334

Inclusion Retention Project Management Metrics 334

Vantage Circle

OCTOBER 1, 2024

In this blog, we'll take a deep dive into the world of employee engagement types. The Impact of Emotional Engagement on Employee Satisfaction and Retention Employees who are emotionally engaged are more likely to be satisfied with their roles and remain with the organization long-term.

Employee Engagement 98

Employee Engagement Retention Business Administration Human Resources 98

Lolly Daskal

APRIL 17, 2023

If done effectively, these meetings can lead to increased productivity, engagement, and retention. One-on-one meetings are a crucial tool for leaders to connect with their employees and provide support, guidance, and feedback.

Retention 352

Retention Accounts Employee Engagement Leadership Development 352

Lolly Daskal

AUGUST 16, 2022

When you focus your leadership on connection, you create an environment that fosters loyalty and encourages retention. We all want to feel valued, and expressing a deeply held appreciation for what people do is the best way to make them feel valued—which in turn motivates them to keep learning and growing. When you connect, you show care.

Retention 363

Retention Operations Benefits Leadership Development 363

Lolly Daskal

JULY 26, 2022

It’s an approach with many benefits—including its effectiveness as a retention strategy. In my work as a leadership coach, I’m able to work closely with leaders who are engaged in using acknowledgement to create a culture that keeps employees engaged, productive and fulfilled.

Retention 363

Retention Employee Engagement Benefits Implementation 363

Lolly Daskal

DECEMBER 6, 2022

Retention suffers. Today, your employees’ experiences are likely available to anyone online. When those experiences are poor, your company’s reputation suffers. Prospective employees and even clients and investors will avoid a poorly rated company. People used to stay with poor employers just to have a job.

Assets 363

Assets Retention Revenue Sales 363

Lolly Daskal

NOVEMBER 3, 2023

This leads to employee engagement and retention. Empowering employees: Leaders must empower their employees by delegating work and giving them the freedom to come up with solutions. Leaders must also be able to identify when to delegate and when to handle work themselves.

Employee Engagement 341

Employee Engagement Retention Leadership Development Manager 341

Refresh

NOVEMBER 21, 2024

Recognition is about more than an… The post The Key to Retention: Recognition first appeared on The Express Blog. Who doesn’t love hearing that they’re doing a good job at work?

Retention 52

Retention 52

Lolly Daskal

MARCH 24, 2023

Ultimately, this leads to increased top talent satisfaction and retention. Therefore, by offering flexible scheduling options, your top talent will know you value their time and support their overall well-being.

Retention 336

Retention Benefits Leadership Development Manager 336

Lolly Daskal

JANUARY 12, 2023

Furthermore, it can foster a culture of continuous learning and growth, and improve employee engagement and retention. Additionally, it can help organizations to stay competitive and adapt to changing market conditions.

Diversity 363

Diversity Talent Development Retention Employee Engagement 363

Lolly Daskal

JANUARY 3, 2024

Consequently, leaders should prioritize investing in AI-driven talent management solutions to encourage employee growth and retention. By assessing skills, performance, and recommending targeted training programs, AI enables leaders to make informed decisions about their workforce.

Strategic Planning 318

Strategic Planning Talent Development Retention Implementation 318

Refresh

MARCH 19, 2025

Unlike exit interviews, which gather feedback from employees who have already decided to leave, stay interviews proactively seek… The post Stay Interviews: A Game-Changer for Employee Retention first appeared on The Express Blog.

Retention 52

Retention 52

Lolly Daskal

MARCH 6, 2024

Foster Effective Communication: Effective communication is a cornerstone of employee retention. Encourage open communication, provide opportunities for skill development, and recognize their contributions. An engaged workforce is not only more committed but also more productive.

Employee Engagement 306

Employee Engagement Inclusion Retention Leadership Development 306

Lolly Daskal

MARCH 26, 2024

A positive and engaging workplace can lead to higher productivity, increased employee retention, and ultimately, better business outcomes. Employee experience is a critical factor in your organization’s success.

Inclusion 301

Inclusion Retention Benefits Manager 301

Lolly Daskal

JUNE 24, 2024

This statistic underscores the critical impact management practices have on employee retention and satisfaction. A Gallup poll revealed that one in two employees had left a job to get away from a manager and improve their overall life at some point in their career.

Manager 267

Manager Retention Leadership Development 267

Lolly Daskal

APRIL 2, 2024

Talent Attraction and Retention: Offering a 4-day workweek can make your company more attractive to top talent. Enhanced Work-Life Balance: A 4-day workweek provides employees with more free time to recharge and spend with their families, resulting in improved mental health, reduced stress, and better work-life balance.

Retention 274

Retention Recruitment Benefits Energy 274

Lolly Daskal

NOVEMBER 17, 2023

By being proactive in talent retention, leaders can ensure that they have the right people in place to drive the organization’s success. This means being prepared to offer competitive compensation and benefits, as well as opportunities for growth and development.

Change Management 304

Change Management Compensation Retention Benefits 304

Lolly Daskal

MARCH 4, 2024

Tailored development initiatives, reflecting employees’ roles, enhance retention and foster a culture of personalized learning. Applies to All Levels of Leadership : Leaders recognize innovation can emerge from any level. Coaches with Proven Business Acumen : Effective coaches have a strong track record in the business world.

Retention 266

Retention Diversity Manager Leadership Development 266

Zenefits

DECEMBER 2, 2022

But with stressed budgets, it can be difficult to find affordable employee retention methods that work. This is also a branding strategy where the public associates your company with having the ability to appreciate its talented and skilled employees — thereby, having higher employee retention. Tap into intrinsic motivation.

Retention 102

Retention B2C Onboarding Benefits 102

Lolly Daskal

MARCH 12, 2024

Trust Increases Job Satisfaction: In a trusting environment, employees are more satisfied with their work, leading to higher engagement, motivation, and retention rates. Team members can engage in healthy debates, leading to more effective problem-solving.

Retention 290

Retention Employee Engagement Leadership Development Manager 290

Peter Winick

NOVEMBER 9, 2023

Clint uses data analytics to show the way poor leadership has an effect on workers’ compensation claims as well as employee retention, and ultimately, ROI. We routinely produce blogs, we do speaking engagements, we do podcasts like we’re doing here, right? Employee attraction and retention. You could track that.

Insurance 292

Insurance Human Resources Sales Sales 292

Get Lighthouse

NOVEMBER 17, 2023

Do you know your employee retention rate? Ignoring retention issues can slowly kill your company, especially if the number suddenly drops sharply. Understanding your retention rate helps you recognize if you have a real problem or typical turnover for your industry. Table of contents: What is Employee Retention Rate?

Retention 52

Retention Metrics Hospitality Advertising 52

Lolly Daskal

AUGUST 1, 2024

A positive culture can transform any organization, boosting morale, productivity, and retention. As a leadership coach, I’ve worked with leaders worldwide to create positive work cultures. Creating a thriving culture takes effort and commitment from leaders at all levels.

Inclusion 210

Inclusion Diversity Retention Accounts 210

Lolly Daskal

SEPTEMBER 9, 2024

This focus on well-being can lead to improved employee satisfaction and retention. Modern leaders must prioritize initiatives that promote a healthy work-life balance, recognizing that a happy team is a productive team. Resilience Cultivation: In an era of uncertainty, building teams that can withstand and adapt to challenges is crucial.

Team Management 227

Team Management Retention Operations Manager 227

Lolly Daskal

JUNE 12, 2024

Microlearning can increase retention rates and reduce the overwhelm of learning new skills. This approach allows employees to learn at their own pace and on their own time. Implement Microlearning: Break down complex training into smaller, manageable segments.

Education 209

Education Retention Implementation Marketing 209

Andrew Chen

FEBRUARY 26, 2024

And that’s how I ended up being exposed first to concepts like retention curves, DAU/MAU, viral loops, and so on. Why blogging/writing is so helpful In the first year, I learned the importance of writing things down. A few months in, Robert Scoble linked to my blog from his, and that helped a ton. Thank you!)

A/B Testing 123

A/B Testing Retention Metrics Engineering 123

Vantage Circle

NOVEMBER 26, 2020

Talent Retention. For most organizations, talent retention is hard; many don't even have a retention strategy or goal. Especially when you consider the record-low levels of unemployment and the ongoing battle for talent, employee retention is a significant concern. Specific: Reduce our annual retention rate.

Retention 105

Retention Recruitment Sales Sales 105

Brian Balfour

JANUARY 24, 2019

That growth might be extremely slow, but if we saw that it means that we have flat retention curves + solid word of mouth. On the quantitative side, we are looking for flat retention curves for the product or feature. With a much wider audience than what we have built for, our retention curves are likely to show an unhealthy trend.

Retention 111

Retention Onboarding Engineering Marketing 111

Vantage Circle

FEBRUARY 25, 2024

This blog will look at statistics demonstrating why employee recognition deserves serious investment from leadership. Impact of Recognition on Employee Retention and Employee Experience How can the Recognition Program Drive Business Goals? How Does Recognition Impact Employee Retention? So, let’s dive in!

Retention 111

Retention Revenue Implementation Sales 111

Liquid Planner Collaboration

JULY 18, 2022

In my previous blog post, Creating Personal Time Management Techniques , 2 we contemplated ancient wisdom rooted in knowing yourself and others. In an earlier blog post describing cognitive blind spots , we acknowledged that cognitive biases often mean that “the biggest risk is you.” Potomac, MD, New Degree Press, 7 May 2022.

Risk Management 97

Risk Management Transportation Software Benefits 97

Vantage Circle

JUNE 7, 2024

This blog breaks down the need-to-know employee survey tools that cater to your needs and deliver. Exit Interviews: Understand why employees are leaving and identify areas to improve retention. We're talking of simple interfaces for sharing honest feedback.

Benchmarking 105

Benchmarking SaaS Employee Engagement Onboarding 105

Vantage Circle

AUGUST 14, 2020

Such channels may include Internet forums, online profiles, podcasts, blogs, photos and video, text, instant messages, music streaming applications, and audio services (audio over IP) based on the Internet, to name a few. Helps improve employee recognition and retention. During a workday, employees use social media in different ways.

Media 117

Media Workflows Retention Employee Engagement 117

Vantage Circle

JULY 25, 2024

Read our blog on: 6 Strategic Tactics For Building Trust In The Workplace Ultimately, peer recognition in conflict resolution empowers teams to navigate challenges more effectively, leading to enhanced collaboration, innovation, and achievement of collective goals. As discussed in this blog, it leads to many benefits.

Benefits 97

Benefits Retention Employee Engagement Recruitment 97

Eric Jacobsen Blog

JULY 19, 2023

Ten years ago, I featured l eadership consultant, coach, trainer and thought leader, Nathan Magnuson , for the first time on my blog. Since then, Magnuson has provided his leadership insights multiple times for my blog and in 2020, I named his book, Stand Out! , I started the Everyday Leadership blog 11 years ago.

Leadership Development 97

Leadership Development Retention Engineering Manager 97

Vantage Circle

MARCH 5, 2024

In this blog, we will explore the transformative power of such programs which can enhance your company culture. The benefits of such an investment are clear: enhanced employee engagement, improved retention rates, and a positive, collaborative company culture that drives success. Let’s dive in!

Employee Engagement 52

Employee Engagement Retention Diversity Metrics 52

Vantage Circle

DECEMBER 17, 2022

In this blog, we go over the fundamentals of social recognition in just about five minutes. Read our blog on: Points Based Rewards System: A Complete Guide For HRs. Naturally, this can lead to a drop in engagement and, as a result, a drop in staff retention. Increased retention and decreased absence of staff.

Media 105

Media Employee Engagement Software Inclusion 105