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Shared Inbox 101 + The 7 Best Shared Inbox Tools

Help Scout Leadership

Instead of forcing your email into a role it was never designed for, consider the benefits of a shared inbox tool — software deliberately created to enable great customer service. Use Help Scout to apply tags and create workflows to automate common tasks. Avoid sending customers duplicate replies with collision detection.

Workflows 264
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HR Digital Transformation: An HR Leader’s Guide

AIHR

Benefits of HR digital transformation HR digital transformation challenges Examples of HR digital transformation The stages of HR digital transformation How to create your HR digital transformation strategy FAQ What is HR digital transformation? Digitalizing HR processes has another data-related benefit.

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HR Case Management: Benefits and Best Practices

AIHR

Let’s look at different types of HR cases, the benefits of HR case management software, and some HR case management best practices. Types of HR cases Benefits of HR case management software HR case management best practices. Benefits – This function also becomes more efficient using case management software.

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Generative AI in HR: Examples & How To Successfully Start Using AI

AIHR

Onboarding During onboarding , AI-powered chatbots can act as virtual onboarding assistants to provide new hires with real-time support, answering questions related to company policies, compensation and benefits , requesting leave, and other vital information. AI-based coaching is also growing in popularity.

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The Ultimate Guide to Small Business Customer Service

Help Scout Leadership

Though you may be in a different line of business than those interviewed, we’re confident the insights they shared can benefit any team. Tip #1: Don’t worry if it doesn’t scale. Using workflows , you can automate certain manual tasks to make your team more efficient and provide an even higher level of service to customers.

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Scaling a Mature iOS Codebase with Tuist

Asana

Choosing to use Tuist to make module creation trivial Splitting the codebase into modules required either adopting a new tool, or choosing to deal with the native Xcode workflow. Bazel is a very heavyweight set of tools that requires new mental models, and we ran into workflow-breaking issues with breakpoints. Was it worth it?

Scaling 76
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Google Collaborative Inbox: Pros, Cons, and 5 Alternatives

Help Scout Leadership

The primary benefit of using Google Collaborative Inbox — outside of the fact that it’s free — is the ability to better manage customer conversations. It doesn’t scale. The Workflows feature lets you automate routine tasks to free up time for your team. The advantages of Google Collaborative Inbox.

Accounts 290