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27 Key Drivers of Employee Engagement To Benefit Your Workforce 

AIHR

Competitive pay and benefits packages are essential to attracting and retaining top talent. Try this Implement market-based pay scales: Regularly review and adjust pay scales to ensure their competitiveness with industry standards. Engaged employees also tend to put in extra effort, propose great ideas, and stick around longer.

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3 Strategies for Scaling Up to 24-Hour Customer Service

Help Scout Leadership

Offering 24-hour customer service is a fantastic customer benefit. Here are three approaches for successfully expanding your support to 24/7 coverage. Read the full article

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54 Employee Feedback Survey Questions To Ask (In 2024)

AIHR

Use open-ended and closed-ended questions and rating scales to collect more specific and detailed information. Category 3: Rating scales. 54 employee feedback survey questions to ask Employee pulse survey questions On a scale of 1-5 (with 5 being very satisfied), how satisfied are you with your current role?

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Reaching Scale in Thought Leadership | Bill Sherman

Peter Winick

Our host, Bill Sherman, discusses reaching scale and the various methods you can use to increase your share of the market. When most hear the word scale they’ll think of a kitchen or bathroom scale – a tool for measuring. When it comes to thought leadership, what does “reaching scale” mean? Transcript.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls. But what if AI could help you do all of this and more?

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Free Employee Engagement Survey Template and Ultimate Guide 

AIHR

The role of employee engagement surveys The benefits of using an employee engagement survey template What makes a good employee engagement survey? The benefits of using an employee engagement survey template Employee engagement survey templates can help you assess and improve employee engagement. open-ended questions or comment boxes).

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Deploying AI Requires Understanding What’s Both Possible and Practical

Michael McKinney

Use the principle of “thinking big, starting small, and scaling quickly.” By starting small, a use case that suits your organizational maturity and recourse, you gain firsthand experience with the processes, learn valuable lessons, and set yourself up for success on a grander scale. As leaders, being decisive is paramount.

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Thriving as a Lean & Mean HR Machine

Speaker: Kjerstin Greene and Adri Glover

If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. HR teams can be small and mighty, but it requires smart tactics to scale your reach.