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11 Tips on Delivering Great Customer Service in Education

Help Scout Leadership

When thinking about education, most of us tend to think only about teachers and other administrative staff — frontline workers, so to speak. It makes sense; frontline educators are incredibly important and often underappreciated. In reality, the education ecosystem is like an iceberg: What you see is just a small fraction of the whole.

Education 290
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27 Key Drivers of Employee Engagement To Benefit Your Workforce 

AIHR

Competitive pay and benefits packages are essential to attracting and retaining top talent. Offer comprehensive benefits: Offer a comprehensive benefits package that includes health insurance, retirement plans, and other perks employees value.

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Unlocking the Power of Education | Russell Kern

Peter Winick

Insights on Business Development An interview with Russell Kern about creating educational thought leadership that speaks to the audience’s pain. Russell shares his insights on leveraging thought leadership to drive business growth through education, embracing the philosophy of “Give to get.” My guest is Russell Kern.

Education 283
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The Future of Leadership Development: How to Prepare for What’s Next

Lolly Daskal

Despite investing heavily in education for their executives, many companies don’t see a good return on their investment. This is because traditional educators and businesses don’t often teach the vital skills necessary for success.

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4 Noteworthy Ways To Master A Learning Culture For Your Team

Lolly Daskal

When mastering how to make your culture educational. When mastering how to create a culture that is looking for evolve make sure to include regular recognition of achievements, opportunities for advancement and career development, and competitive salaries and benefits. Foster a supportive and inclusive work environment.

Inclusion 363
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Types of Employee Benefits: 12 Benefits HR Should Know

AIHR

The types of employee benefits an organization provides carry weight in today’s employment market. HR practitioners need to be aware of the various benefit possibilities and determine which ones their organization should consider adopting. Contents What are employee benefits? Why are employee benefits important?

Benefits 116
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Customer Onboarding Specialist Job Description: Templates and Examples

Help Scout Leadership

Our primary customers are higher education, enterprise, and government customers — so captioning, transcription, audio description, and translation solutions are our bread and butter. As a Customer Onboarding Specialist, you will educate new customers, help solve technical problems, and ensure the smooth adoption of our products.