Help Scout Leadership

JULY 20, 2021

They went from being a company known for its excellent engineering and top-of-the-line products to being more flexible and considering more user experience aspects, like paying attention to which industry the buyer worked in, what they’d commonly be doing with the device, and even the budget they worked with.

Sales 363

Sales Sales Metrics SaaS 363

15Five

APRIL 16, 2024

However, onboarding the wrong software can result in wasted resources and a minimal impact on key engagement metrics such as retention, absenteeism, and turnover. With a wide range of employee engagement platforms on the market, we’ve drilled down the five steps you need to take to evaluate and onboard the right solution for your business.

Employee Engagement 98

Employee Engagement Software Onboarding User Experience 98

AIHR

MAY 11, 2020

A perspective and toolkit used to understand the users of certain products/services, so that products and/or services can be developed further with a focus on the user experience. That’s why it’s important to benchmark the score against other organizations in the same sector. Onboarding. Employer brand.

Onboarding 116

Onboarding Metrics User Experience Scaling 116

Andrew Chen

JULY 10, 2018

Anand Iyer (ex-Threadflip) writes about using trust throughout the product: Ratings, Curation, Customer service, Mobile first, Good onboarding, Frictionless Payment, Social proof. Jonathan Golden (ex-Airbnb) on bootstrapping liquidity, adding host guarantees, reacting to competition, user experience.

Metrics 110

Metrics eCommerce Retention SaaS 110

AIHR

APRIL 25, 2022

This benchmark determines which tests applicants take and provides insights into how their behavioral data matches up. Employee experience. Building a strong, affirming culture by engaging employees through positive experiences. Employee onboarding software. A good user experience for both HR and employees is critical.

Recruitment 122

Recruitment Human Resource Information Systems (HRIS) Software Human Resources 122

Walk Me

OCTOBER 11, 2022

HCM is a holistic approach to managing people, encompassing everything from recruiting and onboarding to performance management, learning, and development. HR departments use human capital management software to process every aspect of an employee’s experience. Onboarding. HRM evolved as a solution to these needs.

Software 52

Software Manager Workflows Onboarding 52

Walk Me

NOVEMBER 28, 2023

A tool to measure organizational performance to get a user’s historical progress benchmarks them against their colleagues and recommends tailored learning routes for skill enhancement. It can also result in a positive user experience as it can continually convey the value of the LMS and the direct benefits it stands to gain.

Implementation 52

Implementation Rollout Education User Experience 52