Andrew Chen

AUGUST 6, 2018

While DAU/MAU — dividing daily active users (DAUs) by monthly active users (MAUs or monthly actives) — is a common metric for measuring engagement, it has its shortcomings. Some products should be analyzed in a 7 day timeframe – like SaaS/productivity – and others on 30 days.

SaaS 111

SaaS Metrics eCommerce B2B 111

AIHR

OCTOBER 27, 2023

Their salary benchmarks are set at the 50th percentile of San Francisco market data. Track metrics to measure how effective your compensation practices and policies are and whether they need improving. Here are some of the key compensation metrics you may want to track.

Compensation 115

Compensation Benefits Insurance Sales 115

15Five

MAY 17, 2016

I interviewed Rand recently about growing a subscription SaaS business, finding employees to contribute to Moz’s epic culture during their rapid growth, and the importance of transparency in the workplace… Q: Moz grew in revenue very quickly over the first 7 years. Moz is a self-service SaaS business. That depends.

SaaS 48

SaaS Marketing Engineering Retention 48

Peter Winick

AUGUST 28, 2023

Whether you are responsible for starting a thought leadership function at a startup, or at a large company, you need to have the right talent, the right org support, and the right metrics to define success. It was a startup, a category created which was focusing primarily into skill assessments, a company by name, metric track.

Engineering 130

Engineering Sales Sales Marketing 130

Vantage Circle

FEBRUARY 1, 2021

Computing these examples of KPI gives you a fair idea of a particular department's current status and your business metrics. KPIs, being widely used by corporates everywhere, are also great for setting an industry-standard benchmark. Focus on key metrics. Are all metrics KPIs? These were some points in knowing your KPI.

KPI 52

KPI Sales Sales Revenue 52

Walk Me

NOVEMBER 28, 2023

Offering a financially viable training approach The primary advantage of an LMS system over alternative employee training methods such as individual coaching, webinars, and classroom lectures lies in its SaaS-based nature. This characteristic means that it is more cost-effective compared to other learning strategies.

Implementation 52

Implementation Rollout Education User Experience 52

Help Scout Leadership

JULY 20, 2021

This could look like a customer success team choosing to focus on churn and expansion metrics rather than product adoption scores and the stories they tell. Setting up benchmarks for the standards you’d like to achieve with your customers is an essential step for deepening your customer orientation.

Sales 145

Sales Sales Metrics User Experience 145

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! Magic metrics indicating a startup probably has product/market fit. Magic metrics indicating a startup probably has product/market fit. Lots of benchmarking.

Marketing 110

Marketing Retention B2B Scaling 110

Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI.

Employee Engagement 92

Employee Engagement Software Media ROI 92

Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI.

Employee Engagement 52

Employee Engagement Software Media ROI 52

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! Magic metrics indicating a startup probably has product/market fit. Magic metrics indicating a startup probably has product/market fit. Lots of benchmarking.

Marketing 52

Marketing Retention B2B Scaling 52

Walk Me

AUGUST 18, 2022

Depending on the specialism of the organization, this can involve: Cotton swabs Fluid bags Alcohol wipes Sterile and non-sterile gloves Software as a Service (SaaS) A cloud-based platform. Managers use benchmarking to learn from other healthcare organizations and set comparative metrics to hit realistic targets.

Hospitality 52

Hospitality Manager Operations Insurance 52

Andrew Chen

NOVEMBER 1, 2021

SaaS products often grow inside of companies — landing and expanding — which also jumping between companies as employees share products with partner firms and consultants. I often use benchmarks like D30 >20% or projecting out M12 to be >30% to try to assess this. This is when a market hits its Tipping Point.

Scaling 82

Scaling Marketing Recruitment B2B 82

AIHR

AUGUST 22, 2024

This rapid growth is due to the rise of mobile and cloud deployments, as well as increased automation in HR procedures and expanded adoption of cloud technologies such as Software as a Service (SaaS). It allows you to set benchmarks and track progress effectively, ensuring that the technology investments yield the desired outcomes.

Compliance 52

Compliance Implementation User Experience Performance Management 52

Andrew Chen

AUGUST 10, 2023

You can ask questions, gather data, and assess the stall to zero in on the problems that are driving the metrics downwards. There are many benchmarks out there for all the product categories, but as a very rough guideline, you need a D1/D7/D30 of 60/30/15% to be at respectable numbers for a social app.

Retention 80

Retention Metrics Marketing Scaling 80