Peter Winick

DECEMBER 12, 2022

When this happens, neither department is focused on their own metrics or wins. Everyone has individual performance metrics, but you have to balance, especially on attribution, between the individual’s performance and the team’s performance. So they focus heavily on the top of the funnel metrics in terms of its purpose.

Sales 244

Sales Sales Marketing Revenue 244

Growth Hacker

SEPTEMBER 30, 2022

While for most departments, this basically means analyzing historical data, reverse engineering results, gathering learnings and scaling what's already known inside their scope of actuation. For a growth team, this means deciding what focus (or Objectives and Success Metrics) they will tackle for the next four quarters.

KPI 96

KPI Reorganization Revenue Onboarding 96

Andrew Chen

JULY 25, 2022

No, you can’t just expect to hire dozens of engineers, regardless of progress — particularly when hiring freezes are coming into effect. During a bull market, the primary metric that people talk about is just top-line growth — what’s your year-over-year growth rate. But in a bear market, the answer changes: No.

ROI 85

ROI Revenue Metrics Marketing 85

15Five

JUNE 1, 2017

The gist was based on Arianna Huffington’s book, Thrive : Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Identify benchmarks and targets. Start by setting a baseline.

Metrics 94

Metrics Engineering Energy Benchmarking 94

UVA Darden

JANUARY 21, 2025

These processes often involve comparing the projects current state to a set of reference points or benchmarks. Progressive Adjustments : As new information becomes available, leaders update their expectations and evaluate progress against revised benchmarks. Outcome Trade-offs : Leaders weigh potential losses in one dimension (e.g.,

Project Management 75

Project Management Real Estate Business Administration Benchmarking 75

Brian Balfour

FEBRUARY 7, 2017

It actually wasn't too bad at SoundCloud, by industry benchmarks, Andy told me. The north star metric for SoundCloud was listening time, and we had some fairly aggressive targets as a company, in terms of increasing listening time overall. What were the “great,” “good,” and “bad” benchmarks that SoundCloud stacked itself against?

Retention 62

Retention Benchmarking Metrics Rollout 62

AIHR

JULY 31, 2023

This might entail growth targets, productivity benchmarks, or specific project outcomes and address current and future staffing needs and challenges. Identify key metrics: These metrics may include employee engagement metrics , like job satisfaction scores or employee net promoter score (eNPS).

Staffing 98

Staffing Recruitment Succession Planning Metrics 98

AIHR

JULY 17, 2023

The task force aimed to drive systemic change by listening to those affected, setting goals and tracking relevant metrics, and creating new programs and processes as part of the solution. Establish diversity goals and metrics for hiring. Action plan Conduct a thorough review of existing hiring practices and identify potential biases.

Implementation 98

Implementation Inclusion Diversity Recruitment 98

AIHR

FEBRUARY 12, 2024

In the Employ’s Quarterly Insight’s report , benchmark data indicates that one-third of the time spent hiring is on sourcing, regardless of how fast the hiring process is. Use Boolean and other advanced search techniques to refine and optimize searches on platforms like search engines and professional networking sites.

Recruitment 111

Recruitment Onboarding Staffing Media 111

15Five

MAY 17, 2016

The benchmark for a subscription business is that you are looking for globally under 5% churn monthly and less than 2% annual churn rate for your most loyal cohorts. My suspicion is that they don’t need to acquire as many customers because their churn and retention metrics are better. Click To Tweet. Click To Tweet.

SaaS 63

SaaS Retention Marketing Engineering 63

Harvard Business Review

OCTOBER 30, 2015

Comparing your organization to peers – also known as benchmarking – lets you understand how you’re doing, identify performance gaps and opportunities to improve, and highlight peer achievements that you could emulate, or your own achievements to be celebrated. For example, suppose you want to compare the U.S.

Benchmarking 14

Benchmarking Hospitality Metrics Engineering 14

AIHR

DECEMBER 20, 2023

These courses allowed us to quickly adapt and respond to the needs of HR professionals who want to develop in-demand skills such as prompt engineering in generative AI. ChatGPT might not (yet) be life-changing, but you can still get a lot out of it if you master the skill of effective prompt engineering. I don’t think so.

Benchmarking 59

Benchmarking Compensation Engineering Implementation 59

Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI.

Employee Engagement 105

Employee Engagement Software Media ROI 105

Harvard Business Review

SEPTEMBER 24, 2012

Consider that improving Netflix's recommendation-engine accuracy by about 10% proved so challenging that only two teams — of tens of thousands from over 180 countries competing for the $1 million prize — were able to hit the goal. But we should consider that we've actually had more data than we can reasonably use for a while now.

Metrics 18

Metrics Media Benchmarking Revenue 18

Andrew Chen

NOVEMBER 1, 2021

I often use benchmarks like D30 >20% or projecting out M12 to be >30% to try to assess this. Typically organic “pull” from the market combined with a scalable channel with reasonable metrics (CAC/LTV, or viral factor, or otherwise) going into in-app acquisition funnels. It should feel like it’s working.

Scaling 82

Scaling Marketing Recruitment B2B 82

Harvard Business Review

AUGUST 26, 2013

Hiring managers may often be expensive, but high IQ engineers have historically been very good at picking up business skills with the right mentoring. Most incubators use funding as a success metric, which is a somewhat flawed criterion. My take is that technologists can, actually, be taught these skills. Success is More Than Funding.

Real Estate 21

Real Estate Metrics Benchmarking Operations 21

Harvard Business Review

JULY 5, 2011

Unless people understand why innovation is necessary, it always loses to core business or the performance engine in the battle for resources. The performance engine is bigger, is the center of power, and can justify resources based on short term financial results. It's not about metrics; it's about "the educated gut."

Engineering 15

Engineering Metrics Benchmarking Organizational Change 15

Harvard Business Review

MARCH 21, 2013

Or perhaps it is difficult to really tell how well a company's innovation engine is functioning — so magazine editors are susceptible to the latest hot product or service. In the 1920s, while companies used return on equity to assess their performance, DuPont recognized that the single metric had its limits.

Cash Flow 17

Cash Flow Assets Benchmarking Sales 17

Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI.

Employee Engagement 52

Employee Engagement Software Media ROI 52

Harvard Business Review

JANUARY 31, 2017

This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. more likely to use data to benchmark customers and advise them on how to realize greater value.

Digital Transformation 14

Digital Transformation Operations Benchmarking Insurance 14

Harvard Business Review

APRIL 27, 2015

Over the past two decades, we’ve led dozens of innovation projects and have talked to thousands of managers about the challenge of building a high-performance innovation “engine.” The engine may be otherwise well built, but without just one of these components, it will be essentially worthless.

Engineering 14

Engineering Metrics Assets Accounts 14

AIHR

APRIL 9, 2024

Recruiting metrics are an essential part of data-driven hiring and recruitment. However, if you would keep track of every recruiting metric you could find on the web, you’d have no time left to do actual recruiting! Contents What are recruiting metrics? Recruiter performance metrics 22. Time to fill 2. Time to hire 3.

Metrics 105

Metrics Recruitment ROI Onboarding 105

Harvard Business Review

OCTOBER 14, 2014

Buffer sharing its revenue, performance metrics, and analysis on a public dashboard makes it easy for other companies to benchmark their own progress, evaluate the usefulness of different metrics, and apply Buffer’s learning to their own business. Build a mutually rewarding ecosystem.

Benefits 12

Benefits Revenue Small Business Metrics 12

Harvard Business Review

JUNE 16, 2015

If we use an automobile analogy, sales efficiency (SE) initiatives — like CRM, training, and KPI dashboards — improve the engine’s horsepower. A common metric used by the C-Suite for evaluating sales is the expense-to-revenue ratio. A confusion between efficiency and optimization plagues many sales efforts.

Sales 14

Sales Sales Strategic Planning KPI 14

Harvard Business Review

OCTOBER 22, 2015

The charter for the Orthopedic Project specified the project goals: determine the relevant quality-outcome metrics, use TDABC to identify the resources used and their costs for the existing treatment pathways, and pursue opportunities to improve the value of care delivered. Select a project team. Engage local physicians.

Hospitality 15

Hospitality Process Improvement Operations Implementation 15

Harvard Business Review

MARCH 21, 2013

Or perhaps it is difficult to really tell how well a company's innovation engine is functioning — so magazine editors are susceptible to the latest hot product or service. In the 1920s, while companies used return on equity to assess their performance, DuPont recognized that the single metric had its limits.

Cash Flow 10

Cash Flow Assets Benchmarking Sales 10

Harvard Business Review

DECEMBER 17, 2014

And the more growth opportunities stretch beyond a company’s current capabilities, the more the company needs to build systems to manage the unique nature of these opportunities (the kind we describe in more depth in our recent article “ Build an Innovation Engine in 90 Days ” and our 2012 e-book Building a Growth Factory ).

Revenue 13

Revenue Engineering Marketing Staffing 13

AIHR

DECEMBER 4, 2024

Beyond environmental concerns like carbon footprint reduction, organizations are addressing social metrics, such as diversity, equity, and inclusion , and governance factors like transparent decision-making and ethical leadership. Read more 13 ESG Metrics HR Leaders Should Use To Track Performance 5.

Compliance 52

Compliance Metrics Diversity Government 52

Harvard Business Review

SEPTEMBER 30, 2016

Some years ago I asked a group of 700 engineers from two large Silicon Valley companies to assess their performance relative to their peers. As a result, some of these Harvard employees earned in excess of $30 million in yearly pay, due to performance that was truly exceptional against industry benchmarks. The results were startling.

Biotech 13

Biotech Banking Engineering Benchmarking 13

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Revenue 15

Revenue Metrics Accounts Travel 15

Andrew Chen

NOVEMBER 1, 2018

2) Then, to identify potential upside based learnings from within the company as well as across benchmarks from across industry. Thinking about new user experience, engagement metrics, and other important concepts. This includes CEOs/founders, VPs, PMs, marketing folks, data science, engineers, and so on. This is great.

Metrics 111

Metrics Scaling Marketing Accounts 111

AIHR

AUGUST 3, 2023

Then, they can target those issues and really work to keep people around,” says Joe Colletta, Founder of an engineering and IT recruiting company 180 Engineering. Conducting a salary survey and benchmarking all your salaries will reveal how competitive you are with other employers. FAQ What does attrition mean?

Reorganization 98

Reorganization Compensation Retention Recruitment 98

AIHR

NOVEMBER 1, 2018

The right metrics? Humu Launches Nudge Engine. In the beginning, this was a market of annual surveys, benchmarks, and year to year comparisons. Even more data, intelligent nudge engines for everyone. #4: A Different Kind of Dashboard. But what is the secret behind a good HR dashboard? Clean data? You can find it here. #1:

Employee Engagement 77

Employee Engagement Recruitment Engineering Benchmarking 77

Harvard Business Review

JUNE 12, 2015

By most of these metrics, the care compared well with others in the industry — but this wasn’t showing up in the overall satisfaction scores. Having benchmarked other hospitals, Lakeland’s leaders knew that more favorably located hospitals typically achieved higher patient scores with similar service levels.

Hospitality 15

Hospitality Benchmarking Metrics Government 15

Harvard Business Review

MAY 18, 2017

Garvin stresses the importance of rigorous experiments (years before experimentation became the rallying cry for a new generation of innovators); thoughtful problem definition; and smart, well-designed metrics. Case closed (until engineers develop an algorithm that does the job better).

Manager 12

Manager Engineering Benchmarking Operations 12

AIHR

JUNE 17, 2024

This could involve metrics like the number of training hours completed or readiness for a promotion based on assessments. P&G (Procter & Gamble) is known as a frontrunner in employee development and fostering future leaders , and the metrics back this up. Measurability refers to tracking progress toward goals.

Succession Planning 105

Succession Planning Hospitality Operations Manager 105

Harvard Business Review

JUNE 12, 2015

” In more recent times, a British chemical engineer named Paul Thomas pronounced a vision “that one day we will be able to detect a previously undetectable tumour metabolising inside a human lung simply by asking a patient to breathe into a device.” The specificity of this target certainly renders it an effective benchmark.

ROI 15

ROI Energy Benchmarking Transportation 15