4 Simple Tips for Crafting an Ideal B2B Customer Experience
Help Scout Leadership
MAY 13, 2021
A second consideration reflects a key difference in B2B versus B2C: Realize that in most cases, the human with whom you are interacting isn’t spending “their” money, so what they value will have a different flavor than a traditional B2C relationship. and “lowercase-i-incentives” (status amongst peers, achievement of key metrics, etc.)
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