Remove B2C Remove Benefits Remove User Experience
article thumbnail

28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb

Andrew Chen

However, it’s critical that this estimate is realistic, both for legal reasons and to set the right expectations for your users. Tips : Take your best shot at the pitch at first, and keep iterating as you learn more about your users. Promote it throughout the user experience. after a great experience).

Retention 111
article thumbnail

28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb

Andrew Chen

However, it’s critical that this estimate is realistic, both for legal reasons and to set the right expectations for your users. Tips : Take your best shot at the pitch at first, and keep iterating as you learn more about your users. Promote it throughout the user experience. after a great experience).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Content Is Crap, and Other Rules for Marketers

Harvard Business Review

The Content Marketing Institute reports that although the majority of B2B and B2C marketers have some kind of content marketing program, less than 40% find those efforts effective. Many have built up web development and user experience capabilities. Most of all, marketers need to create a compelling experience.

article thumbnail

When People Pay Attention to Video Ads and Why

Harvard Business Review

This holds true for B2B and B2C audiences alike. Consider the following commercial for Samsung: This ad does a terrific job of focusing on persuasion by showing the user experience with the product (a voice- and gesture-activated television), and in a meaningful environment, one if which the actor is also watching movies.

article thumbnail

The Most Successful Brands Focus on Users — Not Buyers

Harvard Business Review

The benefits of shifting from purchase to usage are reinforced by our research. Furthermore, their focus is on how people perceive the brand rather than how they experience the brand. Although our survey emphasized B2C brands, we believe the Purchase and Usage mindsets are equally, or even more, relevant for B2B brands.

article thumbnail

Putting Customers at the Heart of Your Brand to Create Passionate Fans: What Microsoft Learned About Customer Engagement in the Sports Industry - SPONSOR CONTENT FROM Microsoft

Harvard Business Review

FOX Sports worked with Microsoft to develop an end-to-end solution to support the creation of a five-star app that lets sports fans fully personalize their user experience and immediately parse millions of data points to access instant sporting event updates. “It’s tribal. ” Read More from Microsoft.

article thumbnail

What It Takes to Become a Great Product Manager

Harvard Business Review

Con: Engineers lose sight of the big picture and do not develop empathy for customers, which can lead to a poor user experience. There are of course many other factors to consider for any role such as the type of product you are building (B2B, B2C, industry, etc.), and of course the compensation and benefits.