Andrew Chen

JULY 10, 2018

Anand Iyer (ex-Threadflip) writes about using trust throughout the product: Ratings, Curation, Customer service, Mobile first, Good onboarding, Frictionless Payment, Social proof. Jonathan Golden (ex-Airbnb) on bootstrapping liquidity, adding host guarantees, reacting to competition, user experience.

Metrics 110

Metrics eCommerce Retention SaaS 110

Walk Me

OCTOBER 4, 2021

Among other things, HCM adoption platforms focus on optimizing the key stages of digital adoption, including: User onboarding User training Business process improvement Ongoing user performance improvement. They can also be used for the adoption of other critical B2B platforms, such as CRM platforms and ERP platforms.

Benefits 52

Benefits ROI Software B2B 52

Andrew Chen

JUNE 25, 2019

This includes call-outs in the top level nav, in the footer of every screen, and sprinkled throughout the user experience. Tips : If most of your supply growth is coming from word-of-mouth, and especially if your users have large social graphs, then a referrals program is going to be huge for you. after a great experience).

Retention 111

Retention User Experience Travel Marketing 111

Andrew Chen

AUGUST 8, 2022

And add it to the onboarding flow, and at the end of key transactions when the user is otherwise done, and you might as well capture engagement. This is in direct contradiction to folks who often argue to let users experience the product first, have a good experience, before they’re hit up to invite.

A/B Testing 94

A/B Testing B2B Onboarding ROI 94

Vantage Circle

DECEMBER 16, 2021

10 Employee Advocacy Tools That You Need To Onboard. 10 Employee Advocacy Tools That You Need To Onboard. Sociabbles’ unique employee communication and advocacy platform makes the user experience easier, quicker, and engaging. Table of Contents. What is Employee Advocacy? Social Horse Power. Bambu by Sprout Social.

Media 52

Media Marketing Sales Sales 52

Andrew Chen

NOVEMBER 1, 2021

Network effects emerge when products, like marketplaces, social apps, B2B collaboration tools, and so on, get more useful the more users that are on them.In For example, the Acquisition Effect is powered by viral growth and the user experience that compels one set of users to invite their others into the network.

Scaling 82

Scaling Marketing Recruitment B2B 82

Andrew Chen

JUNE 25, 2019

This includes call-outs in the top level nav, in the footer of every screen, and sprinkled throughout the user experience. Tips : If most of your supply growth is coming from word-of-mouth, and especially if your users have large social graphs, then a referrals program is going to be huge for you. after a great experience).

Retention 48

Retention User Experience Travel Marketing 48