Remove Assets Remove Engineering Remove Metrics
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The Ultimate Guide to Small Business Customer Service

Help Scout Leadership

Lastly, you need to set some sort of metrics (more on that below) to measure performance and set standards for service. At Workshop, they take a similar approach, just a little less structured: “Technically, on paper, I’m the only one in support right now, but people from engineering, design, and product all pitch in.

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Standing Up and Institutionalizing Thought Leadership | Bill Sherman

Peter Winick

” Peter Winick So let me let me pause you there, because it’s not like if I was looking for a systems engineer or a SAS software person, whatever, that’s easy. What its roles and responsibilities are, where it sits within the organization, and then what are the measurements, metrics and outcomes? Bill Sherman Right.

Marketing 237
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From Academia to Action: Turning Research into Executive Impact | Stephanie Woerner

Peter Winick

Bill Sherman Can use the asset. There’s a lot of ways to use that asset. You’re going to need some data skills and maybe you’re not going to have directly machine learning, but you’re going to need to be able to ask prompt engineering, which I think is probably right now really important.

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A Handful Of Expert Tips To Sustainably Increase Workplace Productivity

15Five

The gist was based on Arianna Huffington’s book, Thrive : Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Looking to track productivity and performance on high level company objectives?

Metrics 94
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Bridging the Gap Between Academia and Industry in STEM | Dr. Amanda Diekman and Jayshree Seth

Peter Winick

In this episode, we dive into the often discussed but seldom addressed divide between academics and practitioners in the STEM (Science, Technology, Engineering, and Mathematics) field. But I grew up on the campus of an engineering institution. My dad was a engineering professor. And I just didn’t see that connection.

Education 264
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What do you look for an investment? How long should a founder be without salary? And other Q&A

Andrew Chen

Which commonly-discussed growth metrics in consumer tech businesses are the most meaningless and/or misleading? Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. I usually look at their growth metrics, cohort charts, acquisition mix, engagement data, etc.,

Metrics 94
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Driving Change Successfully: How to Enlist Managers as Catalysts for Strategic HR

15Five

I believe effective managers can be a linchpin for change and a huge asset to the HR team. As HR people, we had been screaming about certain things for ages, but until we had a quantifiable metric to point back to, we weren’t able to get buy-in to change. But how do you get managers invested in their own enablement?

Manager 97