15Five

JANUARY 29, 2024

However, without measuring employee engagement rates, you won’t understand the effectiveness of your HR strategies in improving retention and decreasing turnover. What is employee retention rate? Employee retention rate indicates how well a company is doing at retaining employees. What is a good employee retention rate?

Retention 97

Retention Onboarding Employee Engagement Metrics 97

Help Scout Leadership

MAY 12, 2021

That’s a foundational belief at Help Scout, as outlined in our support-driven growth articles. In this article, we discuss the role of support teams in retaining customers and show how to combine high-quality, empathetic customer service with a deliberate focus on business growth. What is customer retention and how is it measured?

Retention 117

Retention Revenue Sales Sales 117

AIHR

APRIL 23, 2023

Investing finite resources into effective employee retention strategies will play a pivotal role in the success of your organization. Let’s explore why employee retention matters and the best employee retention strategies HR can implement in the business. Let’s explore why employee retention matters in more detail.

Retention 111

Retention Compensation Onboarding Performance Management 111

Vantage Circle

JANUARY 31, 2024

Mastering the art of employee retention has become more crucial than ever. At the heart of this challenge lies the effective use of employee retention surveys. This article sheds light on how these surveys can be a game-changer for organizations seeking to understand and enhance their employee experience.

Retention 59

Retention Scaling Compensation Implementation 59

Help Scout Leadership

AUGUST 22, 2023

Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout. Read the full article

Retention 45

Retention 45

Help Scout Leadership

AUGUST 22, 2023

Read the full article Customer support is fighting a negative public perception, and high turnover rates, but there is a solution and it takes less work than you think.

Retention 75

Retention 75

15Five

OCTOBER 24, 2018

In every industry, and particularly in tech, quit rates are climbing, and fierce competition makes employee recruiting and retention two very daunting tasks. For perspective, we took a look at five top 2018 articles from leadership and culture gurus. So what leadership and culture strategy will you choose to win the war on talent ?

Inclusion 104

Inclusion Software Manager Retention 104

Harvard Business Review

NOVEMBER 13, 2023

But a new research study indicates that there’s a lot of upside for developing a pet-friendly workplace, including increased employee well-being and collaboration, as well as playing a key role in recruitment and retention.

Benefits 139

Benefits Recruitment Retention Compensation 139

Zenefits

NOVEMBER 8, 2022

Employee retention has always been an important topic for companies, even before Covid-19 drastically changed the labor market. So, why is it still so difficult for many organizations to develop a strong retention strategy that works? This article lists some unique strategies companies can use to keep employees loyal and happy.

Retention 52

Retention Employee Engagement Administration Onboarding 52

15Five

APRIL 17, 2019

We compiled this roundup of five articles by industry leaders who share invaluable advice for keeping your business sharp: 1) The 3 A’s of Organizational Agility. By doing this, you’re also taking good measures to maintain employee retention. But, we’re here to help! By: Kevin Oakes.

Digital Transformation 107

Digital Transformation Implementation Human Resources Project Management 107

Vantage Circle

JANUARY 28, 2019

Employee retention refers to the ability of an organization to retain its employees. Here in this blog, I am going to talk about the top 8 employee retention factors. Before I start, let’s look into the following employee retention statistics. Employee Retention Factor #1: Employee Morale. Allegis Group ). Glassdoor ).

Retention 45

Retention Compensation Human Resources Onboarding 45

15Five

FEBRUARY 5, 2019

The six stages of the employee lifecycle are attraction, recruitment, onboarding, development, retention, and separation. In this post, we are republishing the chapter on employee retention. Flexible working schedules and telecommuting can actually improve productivity and employee retention. In fact, that’s just the beginning.

Retention 71

Retention Manager Onboarding Recruitment 71

Vantage Circle

FEBRUARY 15, 2020

Employee retention, therefore, is the top priority of HR managers everywhere. Studies and surveys have revealed some common drivers of retention. Keeping these drivers in mind, we have listed 10 highly effective employee retention ideas. 10 Lesser-Known Employee Retention Ideas. Consequently, it boosts employee retention.

Retention 52

Retention Human Resources Employee Engagement Performance Review 52

Help Scout Leadership

AUGUST 22, 2023

Relationship marketing is customer marketing strategy that emphasizes retention, loyalty, satisfaction, and lifetime customer value. Read the full article

Marketing 98

Marketing Retention 98

15Five

AUGUST 16, 2017

A company with engaged employees will see the outcome in increased innovation, retention and revenue – but to treat engagement itself like the final goal is limiting your business results. For his in-depth analysis on each of these flaws, as well as his recommended next steps and solutions, you can read the full article here.

Employee Engagement 105

Employee Engagement Human Resources ROI Manager 105

Harvard Business Review

JULY 4, 2022

Three ways to increase the chance that top talent sticks around.

Retention 108

Retention Employee Engagement Manager 108

Harvard Business Review

FEBRUARY 6, 2023

They can be a useful tool in the short term, but there’s no evidence they increase long-term loyalty.

Retention 72

Retention Human Resources Compensation Benefits 72

Harvard Business Review

SEPTEMBER 16, 2022

A close-knit culture can attract top talent — but managers must deliver on this promise in order to keep them.

Retention 97

Retention Manager 97

Help Scout Leadership

JANUARY 27, 2022

One of the best steps any SaaS company can take to improve customer retention is an investment in customer success. Read the full article

SaaS 124

SaaS Retention 124

Refresh

MAY 16, 2022

For more information about why people are leaving their current positions and information about retention, check out these articles from Refresh Leadership! The Best Retention Policy Is a Good Onboarding Policy. The Empathetic Leader: The Lasting Effects of Empathy on Culture and Retention.

Retention 111

Retention Transportation Benefits Onboarding 111

15Five

JANUARY 4, 2018

We are talking about hiring, development, employee satisfaction and retention. How does one win the “war on talent” in terms of both recruiting and retention? DM: What are the top 3 factors that influence employee satisfaction and retention? Both have the best interests of the patient in mind, but there is a difference.

Retention 91

Retention Recruitment Compensation Manager 91

AIHR

JULY 25, 2023

Stay interviews are a highly effective tool for improving employee retention and engagement. In this article, we will explore the purpose and best practices of stay interviews. Think of it as a customer retention strategy, but applied to employees. Surprisingly, many organizations still underutilize them. Let’s dive in!

Performance Review 98

Performance Review Retention Manager Implementation 98

Forbes Leadership

OCTOBER 14, 2022

It may seem counterintuitive to start an article about employee retention by talking about firing. But that’s exactly what you must do if you want to keep your best people.

Retention 67

Retention 67

15Five

SEPTEMBER 21, 2023

In this article, we will highlight some of the research and development process that went into building the Manager Effectiveness Indicator (MEI) to help our customers start measuring and improving their managerial effectiveness in service of impacting their organizational performance. A key driver of that data is manager effectiveness.

Manager 98

Manager Metrics Retention Employee Engagement 98

15Five

DECEMBER 29, 2016

For those of us who have a hard time controlling ourselves when being confronted with triggers, Nir suggests what he calls attention retention devices – technologies specifically designed to block out the triggers and distractions from other technologies. What are your favorite articles and interviews from this past year.

SaaS 0

SaaS Employee Engagement Performance Review Performance Management 0

Peter Winick

JANUARY 29, 2024

Watchen shows how elevating others in thought leadership and using your own power to share the spotlight can be good for retention, succession planning, and reaching wider audiences through wider conversations that you otherwise might never have been aware of. It makes a huge difference in retention. Watchen Nyanue Hampton Yeah.

Retention 286

Retention Assets Engineering Succession Planning 286

Harvard Business Review

JUNE 17, 2024

Further, data shows that meeting participation and camera usage correlates with retention. An analysis of 40 million virtual meetings from 11 organizations suggests that some habits, like using virtual meeting options even when in the office, are sticking.

Retention 142

Retention Manager 142

AIHR

JUNE 25, 2024

This article will look at various employee onboarding statistics, uncovering trends, challenges, and opportunities in onboarding. When done well, onboarding positively impacts performance, job satisfaction, and retention. Organizations with a formal onboarding process have a 50% higher retention of new hires than those without.

Onboarding 107

Onboarding Retention Fixed Costs Administration 107

Stephen Warrilow

JUNE 15, 2023

Leaders know that culture is crucial for innovation, employee attraction, and retention but often struggle to go beyond promises and platitudes to create and sustain a culture of innovation.

Retention 74

Retention 74

AIHR

OCTOBER 8, 2024

This article discusses 19 important culture metrics to track and why they matter. For example, employee surveys, retention rates, feedback on work-life balance, and measures of collaboration are all indicators of an organization’s cultural health. Contents What are culture metrics? Why track these metrics?

Metrics 91

Metrics Employee Engagement Retention Onboarding 91

AIHR

JULY 22, 2024

Employee relations metrics measure employee engagement, satisfaction, and retention, as well as overall workplace culture. By focusing on HR metrics that matter, like employee feedback , grievance resolution rates, and retention rates, you can refine its approach to build a more supportive and inclusive work environment.

Employee Relations 110

Employee Relations Metrics Employee Engagement Retention 110

AIHR

OCTOBER 25, 2023

This article will explain what employee marketing is and its benefits, as well as provide 10 strategies HR professionals can consider to develop a robust employee marketing strategy. Make new hires feel valued and included from day one to increase retention rates. Contents What is employee marketing?

Marketing 108

Marketing Retention Implementation Employee Engagement 108

Vantage Circle

FEBRUARY 25, 2024

Impact of Recognition on Employee Retention and Employee Experience How can the Recognition Program Drive Business Goals? How Does Recognition Impact Employee Retention? Employee recognition can have a significant impact on employee retention. This leads to higher retention rates and greater stability for the organization.

Retention 97

Retention Revenue Implementation Sales 97

Association Now Leadership

JULY 24, 2022

That’s bound to be an increasing source of tension, one that directly impacts retention. The sources in another article I contributed, “ A Skill-Set Revamp for Leaders ,” discusses how leaders’ unspoken biases tend to trip up workplace discussions.). That in itself may not solve an association’s retention problems.

Nonprofit 113

Nonprofit Retention Manager 113

Help Scout Leadership

AUGUST 22, 2023

Your churn rate, or proportion of customers who leave during a given time period, tells you a lot about retention and customer loyalty. Read the full article

Retention 40

Retention 40

AIHR

SEPTEMBER 16, 2024

This emphasizes the importance of an effective onboarding process for new hires, which often leads to improved employee engagement, motivation, productivity, and retention. This article looks at 19 employee onboarding process examples you can apply to your onboarding strategy. Contents What is the onboarding process?

Onboarding 101

Onboarding Employee Engagement Retention Manager 101

Help Scout Leadership

AUGUST 22, 2023

Many aspects of business success depend on customer experience — customer retention, loyalty, and overall growth. Read the full article In this post, we’ll look at 10 of the best customer experience tools on the market today.

Marketing 40

Marketing Software Retention 40