AIHR

APRIL 22, 2024

Failing to standardize your onboarding documents hurts new hires and your company. Because undefined or inconsistent onboarding processes can result in a poor employee experience and weaker connections built between your new recruits and your company. When it comes to onboarding, first impressions count. Onboarding 3.

Onboarding 105

Onboarding Recruitment Benefits Staffing 105

Help Scout Leadership

AUGUST 16, 2024

Switcher's employees onboarding went from 6 months with Intercom down to just 1 day when they started working with Help Scout. Read the full article Learn about their customer support transformation when they used the right tool for their team's goals.

Onboarding 113

Onboarding 113

AIHR

JANUARY 29, 2024

Research shows that companies with a strong onboarding activities program can increase their new hire retention by 82% and new employee productivity by over 70%. Onboarding activities are not just about filling out forms and attending training sessions. Contents What are onboarding activities?

Onboarding 119

Onboarding Retention Implementation Workflows 119

AIHR

JULY 5, 2023

Set your new employees and your organization up for success with a well-designed remote onboarding process. This comprehensive guide will provide practical steps for HR professionals to create a successful remote onboarding process, complete with a convenient checklist. Contents What is remote onboarding? Let’s dive in!

Onboarding 105

Onboarding Metrics Software Manager 105

AIHR

MARCH 14, 2023

In this article, we’ll explore some practical tips and best practices on how HR can create a meaningful employee welcome to foster a positive and productive workplace culture. Structure the first week of onboarding 5. It’s a critical period and will shed light on the quality and value of your onboarding program.

Onboarding 98

Onboarding Recruitment Manager Retention 98

Vantage Circle

MAY 14, 2022

It is a poor hiring and onboarding experience. A Glassdoor survey found that new hire retention can be improved by up to 82 percent by putting a strong onboarding program in place. But how does a company identify what's not working in their onboarding process and how to improve it?

Onboarding 106

Onboarding Recruitment SaaS Metrics 106

AIHR

JULY 23, 2024

$43,921 – $63,815 — that’s the average salary range for Onboarding Specialists in the U.S. With over five million new hires joining companies across the country, it’s no surprise that companies need an Onboarding Specialist to help provide a smooth transition. Contents What is an Onboarding Specialist?

Onboarding 52

Onboarding Recruitment Software Employee Relations 52

Help Scout Leadership

MAY 20, 2021

Common elements of customer success marketing include: Onboarding materials. It includes links to different help center articles to allow the reader to learn about topics in more detail, which shows the depth of product and user knowledge that went into putting this resource together. Product communications, updates, and highlights.

SaaS 200

SaaS Marketing Retention Onboarding 200

Help Scout Leadership

MAY 12, 2021

That’s a foundational belief at Help Scout, as outlined in our support-driven growth articles. In this article, we discuss the role of support teams in retaining customers and show how to combine high-quality, empathetic customer service with a deliberate focus on business growth. Help customers onboard quickly.

Retention 294

Retention Revenue Sales Sales 294

AIHR

AUGUST 19, 2024

The strategy takes into account the full employee lifecycle, from recruitment and onboarding to daily work experiences, career development, and offboarding. For example, an onboarding employee experience strategy is designed to ensure that new hires feel welcomed, informed, and prepared to succeed in their new roles.

Onboarding 119

Onboarding Employee Engagement Metrics Diversity 119

Help Scout Leadership

APRIL 27, 2021

When a user comes to us with an issue, in a few seconds we can use the search function to identify the relevant help article and send it to them. This means that all our communications are easily accessible in one tool, which wouldn’t be the case if we were using traditional email and a separate live chat tool.

Software 147

Software SaaS Onboarding Operations 147

Help Scout Leadership

JUNE 8, 2021

Often those can be less expensively answered by a simple knowledge base article — or even a rules-based chatbot. Give your VIPs faster access to your team, or offer extra help to new customers as they onboard. Perform best with constrained, simple, and common queries. Are not popular with customers.

Benefits 360

Benefits Implementation Marketing Onboarding 360

AIHR

JANUARY 23, 2024

In this article, we’ll take a closer look at preboarding, how it differs from onboarding, why employee preboarding is so essential, and how HR teams can create an excellent preboarding process. Preboarding vs. onboarding: The key differences Why is it important for HR to conduct preboarding? Contents What is preboarding?

Onboarding 105

Onboarding Retention Manager Software 105

AIHR

JANUARY 19, 2024

Technically, remote engagement also concerns hybrid working, and while many of the things we mention in this article will also apply to hybrid employees, the approach isn’t the same. Create an great remote onboarding experience As soon as a candidate signs the employment contract, their pre-boarding and onboarding should begin.

Employee Engagement 110

Employee Engagement Onboarding Manager Software 110

AIHR

SEPTEMBER 28, 2022

In this article, we provide background to the employee experience movement, position a practical methodology for an impactful employee experience design, and demonstrate the framework’s value through two case studies. Note: This article is based on a book chapter. Employee experience is, however, not only about the employee.

Onboarding 133

Onboarding Employee Engagement Manager User Experience 133

AIHR

NOVEMBER 29, 2022

In this article, we’ll zoom in on the employee life cycle, its seven stages, and how you can ensure that your employees have a great experience in each phase. The seven stages in an employee life cycle model are: Attraction Recruitment Onboarding Retention Development Offboarding Happy leavers. Onboarding.

Onboarding 133

Onboarding Metrics Retention Recruitment 133

AIHR

JANUARY 30, 2023

It provides structure and direction around company culture, processes and expectations and should be integral to the onboarding process. This article provides you with a comprehensive guide on how to conduct a 30-6-90 day plan for the onboarding of new employees as well as for internally promoted employees.

Onboarding 98

Onboarding Metrics Deliverables Manager 98

Help Scout Leadership

JULY 15, 2021

In this article, we cover four major pain points of delivering customer service in the education industry along with some tips on how to address them. If you decide hiring seasonal staff is the right move for your team, the next piece to consider is how you’re going to onboard seasonal staff. Pain point #1: Privacy concerns.

Education 290

Education Staffing Administration Compliance 290

Help Scout Leadership

JULY 1, 2021

The first step is having dedicated training during the onboarding process. As mentioned throughout this article, the stakes can be pretty high working in healthcare. Since there are potential legal issues if an agent isn’t compliant with privacy laws, it’s important to emphasize them. Encourage team self-care.

Insurance 264

Insurance Compliance Government Onboarding 264

AIHR

AUGUST 16, 2024

In this article, we’ll explore what the full cycle recruiting process looks like, its pros and cons, and how to get started with full cycle recruiting in your organization today. A full cycle recruiter completes or is involved in each stage of the cycle, from the vacancy intake and sourcing of candidates to onboarding new hires.

Recruitment 98

Recruitment Onboarding Manager Compensation 98

Help Scout Leadership

AUGUST 17, 2021

In this article, we cover several pain points that financial services customer service professionals face, and we’ll offer 18 tips for how to overcome those challenges. Knowledge base articles are great items to share. For example, you might have month-long rotations for each product when someone is onboarding.

Sales 205

Sales Sales Energy Onboarding 205

AIHR

JULY 12, 2024

Many aspects of the candidate journey can be digitalized and (largely) automated, from candidate sourcing and job posting to candidate pre-selection, interview scheduling, and onboarding. Employee experience: Onboarding, LMS, performance management software, rewards, etc. Read more HRIS 101: All You Need To Know in 2024 2.

Digital Transformation 105

Digital Transformation Human Resource Information Systems (HRIS) Software Onboarding 105

AIHR

NOVEMBER 1, 2022

This article will discuss the skills required for an HR specialist, salary expectations, and how you can become a specialist. This could also include collaborating with hiring managers to develop applicant criteria, conducting onboarding, helping resolve labor issues, and developing training materials, to name a few. for training.

Human Resources 139

Human Resources Compensation Recruitment Employee Relations 139

AIHR

JULY 11, 2024

In this article, we’ll explore what generative AI (artificial intelligence) in HR looks like, how it works, its impact on HR as a whole, generative AI tools for HR, and how to start integrating generative AI in your HR department. This support can enhance the onboarding experience and help new employees settle in more quickly.

Software 105

Software Administration Onboarding Compliance 105

AIHR

SEPTEMBER 19, 2023

Steadily, AI is finding its way into every part of the HR field, from recruiting and onboarding to performance management and evaluation via employee engagement and workforce planning. Onboarding and offboarding Great employee onboarding can improve retention by 82%. Will AI replace HR? Offboarding is no different.

Onboarding 111

Onboarding Recruitment Human Resources Employee Engagement 111

AIHR

AUGUST 24, 2023

A new hire checklist that ensures a successful onboarding process is essential if you want to achieve greater hire retention and boost the productivity of new hires. As an HR professional, your role is to create an exceptional new hire onboarding process that meets your organization’s talent objectives. Why does this matter?

Onboarding 98

Onboarding Benefits Deliverables Retention 98

AIHR

MAY 10, 2023

Today, HR professionals play critical roles in policy development, onboarding, manager training, employee experience, digitalization, and much more. This article offers a deep dive into HR’s responsibilities. Employee development: Onboarding, training and development responsibilities 5.

Compliance 98

Compliance Manager Strategic Planning Onboarding 98

Vantage Circle

JULY 9, 2024

In this article, we'll explore 14 compelling reasons why investing in employee retention is a game-changer for your business and provide actionable employee retention strategies to keep your top talent engaged and committed. Additionally, new hires require training and onboarding, which demands time and resources from existing staff.

Retention 110

Retention Benefits Onboarding Operations 110

AIHR

MARCH 12, 2024

This article will explore some of the best practices for building a strong candidate experience in your company today. Candidate experience refers to how job seekers perceive your organization and brand through the entire hiring journey, from awareness to the interview process all the way through to onboarding.

Recruitment 116

Recruitment Onboarding Metrics Media 116

AIHR

JULY 22, 2024

New hire onboarding and training Why it’s important: Effective onboarding and training are crucial for integrating new hires smoothly into the organization, reducing time to productivity, and enhancing employee engagement and retention. Use tools like Gallup’s Q12 survey to get a pulse on your workforce’s engagement levels.

Employee Relations 116

Employee Relations Metrics Employee Engagement Retention 116

Refresh

MAY 16, 2022

For more information about why people are leaving their current positions and information about retention, check out these articles from Refresh Leadership! The Best Retention Policy Is a Good Onboarding Policy. The Great Resignation: Why Workers Are Leaving.

Retention 111

Retention Transportation Benefits Onboarding 111

15Five

JANUARY 29, 2024

In this article, we’ll explain everything you need to know about employee retention rates and look at the tactics you can use to improve this metric and ensure organizational success. And when an employee leaves, it costs the company 33% of that person’s annual salary to find, hire, onboard, and train a suitable replacement.

Retention 98

Retention Onboarding Employee Engagement Metrics 98

AIHR

MARCH 25, 2024

A department : The HR department manages all HR activities, including recruitment, onboarding, compensation, development, performance management, and employee relations. These pillars are outlined in greater detail in this article. HR as the workforce : Human resources are essentially the employees of the organization.

Human Resources 124

Human Resources Performance Review Compliance Performance Management 124

Zenefits

NOVEMBER 14, 2022

Managing onboarding processes. Even though most companies use the collaborative hiring process during the interview stage, there are massive benefits to using the process throughout all of the hiring steps, such as candidate sourcing, screening, evaluation, and even during onboarding. Onboarding. Posting job ads on job boards.

Benefits 96

Benefits Onboarding Recruitment Administration 96

AIHR

SEPTEMBER 24, 2024

An engaging, effective onboarding experience helps new hires integrate quicker and more smoothly into their new environment. According to BambooHR , employees who experience effective onboarding feel up to 18 times more committed to their job and company, while 89% say it helped them feel highly engaged at work.

Onboarding 52

Onboarding Retention Manager Travel 52

AIHR

AUGUST 13, 2024

Core HR processes include recruitment, employee onboarding , training and development, performance management , compensation and benefits , employee relations , and compliance. According to Gallup, only 29% of employees feel prepared for their new roles and are ready to thrive following onboarding.

Human Resources 98

Human Resources Compliance Compensation Onboarding 98

Vantage Circle

JULY 5, 2023

Increases in candidate satisfaction Let's look at the AI-driven chatbot from where we came from earlier in the article. Onboarding Automatic background checks, document assembly for benefits, and offer letter templates are examples of how AI streamlines the onboarding process.

Recruitment 105

Recruitment Human Resources Onboarding Benefits 105