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The 9 Best Customer Service Software for Small Businesses

Help Scout Leadership

The benefits of using customer service software You can certainly deliver great customer service without using specialist software, and many online businesses start out with nothing more than a free email account. It provides the immediacy of phone support but at a lower cost, making it ideal for small businesses.

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Small Business Customer Service Outsourcing: 4 Pitfalls to Avoid

Help Scout Leadership

Let’s look at four pitfalls that are common to small business support leaders who are new to outsourcing and discuss how you can avoid them, with examples from CX leaders who have navigated the challenges and come out with an outsourced solution they are proud of. Pitfall #1: Failing to take into account a solid management layer.

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Free Employee Scheduling Software: The Top 10 in 2025!

Vantage Circle

Buddy Punch : A simple and user-friendly platform for small businesses, combining scheduling and time tracking. This enables real-time visibility into hours spent at each site, simplifying productivity tracking and improving accountability. The platform is easy to use.

Software 104
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ADA Reasonable Accommodation Checklist for Small Businesses

Zenefits

To help small businesses and HR managers figure out how to navigate accommodations, we’ve created this brief guide and checklist. Is your business eligible for reasonable accommodation mandates? To qualify, a business must have fewer than 30 employees, or gross receipts should be less than $1,000,000. No account yet?

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Employee Scheduling Software: 10 Best in 2024, Reviewed!

Vantage Circle

Align with Your Workflows: Analyze your current scheduling workflows and delivery methodology. Pro Tip : Every business is different, so don’t base your decision solely on popularity. Focus on aligning the software with your specific challenges, goals, and workflows to maximize its effectiveness. month Plus $49.50/month

Software 105
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5 Social Media Pain Points Small Business Owners Face

Zenefits

If your business is like most?small small businesses,? small businesses : not having enough?relevant relevant content, not understanding ROI, not advertising, and not maintaining your business focus. small business needs to post at least once a day on all your?social social media accounts?and,

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I reviewed the Best Corporate Giving Software in 2025: Here are my Top 10

Vantage Circle

" (Source: G2 ) Cons The platform can be expensive for small businesses. Customer Review "Great for larger organizations, but small businesses may find it hard to navigate all the features." Initial setup for customized workflows might require support. Customer Review "The app is so easy to use.

Software 104