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The 9 Best Customer Service Software for Small Businesses

Help Scout Leadership

The benefits of using customer service software You can certainly deliver great customer service without using specialist software, and many online businesses start out with nothing more than a free email account. It provides the immediacy of phone support but at a lower cost, making it ideal for small businesses.

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ADA Reasonable Accommodation Checklist for Small Businesses

Zenefits

To help small businesses and HR managers figure out how to navigate accommodations, we’ve created this brief guide and checklist. Is your business eligible for reasonable accommodation mandates? To qualify, a business must have fewer than 30 employees, or gross receipts should be less than $1,000,000. No account yet?

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Small Business Customer Service Outsourcing: 4 Pitfalls to Avoid

Help Scout Leadership

Let’s look at four pitfalls that are common to small business support leaders who are new to outsourcing and discuss how you can avoid them, with examples from CX leaders who have navigated the challenges and come out with an outsourced solution they are proud of. Pitfall #1: Failing to take into account a solid management layer.

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5 Social Media Pain Points Small Business Owners Face

Zenefits

If your business is like most?small small businesses,? small businesses : not having enough?relevant relevant content, not understanding ROI, not advertising, and not maintaining your business focus. small business needs to post at least once a day on all your?social social media accounts?and,

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What HRIS Systems Are Best for Small Businesses?

Zenefits

HRIS systems for small businesses have evolved greatly over the years. While you can still find systems that will handle specific functions, the best HR software for small businesses is more comprehensive. There are several benefits for small businesses when using an all-in-one HRIS system , including: Time savings.

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Should I Hire a Business Consultant for My Small Business?

Zenefits

Small business owners have a lot on their plate. But who can a business owner speak with for advice on business strategy? Another business owner may have some advice, but do they have the industry-specific experience to answer all your questions? What does a business consultant do for companies? Operations.

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Small Business Owner’s Guide to Choosing HR Software

Zenefits

For small businesses, human resources (aka HR) is a critical part of growing and retaining top talent. This connection and dedication, in turn, helps small businesses achieve their goals and objectives. This connection and dedication, in turn, helps small businesses achieve their goals and objectives.