Vantage Circle

MAY 20, 2022

Applicants increasingly look to diversity metrics, especially younger Gen Z workers who are more concerned about the ethics of their employers. " She adds that "internal alignment allows for accountability and trust and opens the door for conversation, powering future initiatives and fueling deeper understanding."

Inclusion 98

Inclusion Diversity eCommerce Recruitment 98

Chief Executive

OCTOBER 1, 2022

A three-step process will enable a CFO to transition to true profit-driven budgeting (basing the budget cycle on the company’s profit segments and subsegments, which, of course, would later be summed into the current aggregate financial reporting metrics like revenue, gross margin and cost). Transform the budget cycle.

Revenue 98

Revenue Sales Sales SaaS 98

Brian Balfour

JUNE 20, 2017

It covers: How Patreon decided and defined a leading indicator activation metric. The challenges they faced with that metric. Active, "financially successful Creators" (FSCs) works as Patreon's north star metric for two important reasons. l hope you enjoy the post. We needed each variant to be as much data as possible.

Onboarding 84

Onboarding SaaS Metrics Sales 84

Andrew Chen

JULY 20, 2020

Sitting at the edge of each user state is a quantitative metric that indicates conversion from one state to the next. Fareed: “A common thing I see across freemium SaaS companies I advise, is free to paid conversion decline from cohort to cohort. Paying User, the metric that monitors that edge is free to paid conversion.

Retention 145

Retention Accounts Marketing Metrics 145

AIHR

JUNE 30, 2023

However, for a junior accountant, a much more standardized process may suffice, involving a GMA test, highly structured interviews, and work sample tests. A key metric to track during this phase is the offer acceptance rate , which is the percentage of accepted offers divided by the total number of offers made.

Recruitment 26

Recruitment Onboarding Metrics Software 26

LSA Global

JUNE 17, 2024

For example, one recent client wanted to run sales training focused on helping their team to shift from selling one-off products to SaaS solutions. Once your sales strategy is clear enough , you can then focus on the sales strategy success metrics that the sales training must impact. Do not underestimate the impact of sales culture.

ROI 62

ROI Sales Sales Sales Management 62

Vantage Circle

JUNE 23, 2022

As an eCommerce business, you are used to looking at the world through the prism of eCommerce metrics like AOV (average order value) and CPMs (cost per thousand impressions). It is possible to set KPIs for a graphic designer based on open rates, conversion rates, and engagement metrics like (time spent, bounce rate, etc.).

eCommerce 98

eCommerce Manager Deliverables SaaS 98

AIHR

OCTOBER 27, 2023

At the same time, compensation, benefits, and related taxes can account for up to 70% of business costs , highlighting the importance of getting comp & ben right at your company. The company has an open salary policy where all salaries are shared to foster trust and accountability.

Compensation 116

Compensation Benefits Insurance Metrics 116

Walk Me

OCTOBER 4, 2021

Although there is no agreed-upon definition of which tool is the best to use for HCM adoption, digital adoption platforms (DAPs) are generally the best platforms to use when adopting any B2B SaaS application, including HCM platforms. In short, DAPs help to maximize the ROI of your software investment. Set goals for your adoption process.

Benefits 52

Benefits ROI Software B2B 52

Chief Executive

NOVEMBER 11, 2022

He’s got some ideas, starting with what he calls “customer-based accounting.” The essential metric, he says, is “Earned Growth Rate”— the quantification of how much of your financial growth is coming from customer loyalty —a great proxy for the ability to outperform financially without adding increased risk.

SaaS 40

SaaS Revenue Metrics Retention 40

LSA Global

AUGUST 21, 2023

The sales force was being asked to shift from selling products and features to selling SaaS solutions across multiple product lines and service offerings in different geographies and sales territories. This included business sales training best practices for managing results-based sales metrics.

Sales 36

Sales Sales SaaS Sales Management 36

Vantage Circle

JUNE 7, 2024

Workday Peakon Visit Website Workday Peakon is a SaaS platform that specializes in employee feedback and engagement. 15Five Visit Website This platform combines goal setting with regular check-ins, promoting accountability and fostering a sense of ownership among employees.

Benchmarking 52

Benchmarking SaaS Employee Engagement Onboarding 52

Peter Winick

AUGUST 28, 2023

Whether you are responsible for starting a thought leadership function at a startup, or at a large company, you need to have the right talent, the right org support, and the right metrics to define success. It was a startup, a category created which was focusing primarily into skill assessments, a company by name, metric track.

Engineering 130

Engineering Sales Sales Marketing 130

Chief Executive

NOVEMBER 21, 2022

Today, profit maximization requires a deep understanding of the interaction between pricing and cost to serve on a very granular basis (individual products within individual accounts). This obsolete and counterproductive approach to account development stems from the past Age of Mass Markets.

Sales 52

Sales Sales Revenue Operations 52

Alison Green

SEPTEMBER 26, 2022

I currently work for for a SaaS company. Over the past year I’ve become critical to the team, handle 47% of the department workload (proven by our metrics), have wonderful monthly reviews, and have the highest client ratings in the company. I loved working here before this but this has left a bad taste in my mouth.

Inclusion 81

Inclusion SaaS Compensation Travel 81

BetterUp

JUNE 24, 2019

Delivered through a mobile-based SaaS platform, BetterUp provides highly personalized leadership development at scale. Coaching and accountability accelerate development. A coach is an expert in developing personalized plans and keeping people accountable for the repetition and practice required for lasting behavior change.

Leadership Development 45

Leadership Development SaaS Reorganization ROI 45

Andrew Chen

DECEMBER 10, 2018

Another note is that this is closely related to, and complimentary, to this deck: The red flags and magic numbers that investors look for in your startup’s metrics. If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company.

Media 100

Media Advertising Scaling Marketing 100

Brian Balfour

MARCH 21, 2017

Averages are useless Most benchmark reports show you metrics in the form of averages, medians and standard deviations. Same metric, different measurement CAC is CAC, LTV is LTV, Churn is Churn, right? Different businesses measure the same metric completely differently even if they are in the same industry category.

Benchmarking 40

Benchmarking Metrics eCommerce SaaS 40

Harvard Business Review

AUGUST 22, 2017

As a consequence, managers don’t have a clear sense of what is really driving sales in their business, while salespeople, who are inundated with dozens of metrics, get lost in the day-to-day noise. The challenge, of course, is to decide on the right metrics. Wins are the most common metric used across sales roles and industries.

Metrics 14

Metrics Sales Sales Sales Funnel 14

BetterUp

JUNE 24, 2019

Delivered through a mobile-based SaaS platform, BetterUp provides highly personalized leadership development at scale. Coaching and accountability accelerate development. A coach is an expert in developing personalized plans and keeping people accountable for the repetition and practice required for lasting behavior change.

Leadership Development 40

Leadership Development SaaS Reorganization ROI 40

Walk Me

NOVEMBER 28, 2023

The process of implementing an LMS involves the deployment of a fresh learning management system, the integration of educational content, and the establishment of controls, user accounts, and customized settings prior to its activation. Configure user accounts, curate course material, and manage user analytics, among other tasks.

Implementation 52

Implementation Rollout Education User Experience 52

Andrew Chen

JULY 20, 2020

Sitting at the edge of each user state is a quantitative metric that indicates conversion from one state to the next. Fareed: “A common thing I see across freemium SaaS companies I advise, is free to paid conversion decline from cohort to cohort. Paying User, the metric that monitors that edge is free to paid conversion.

Retention 59

Retention Accounts Marketing Metrics 59

LSA Global

APRIL 16, 2021

Our organizational alignment research found that strategic clarity accounts for 31% of the difference between high and low performing sales teams in terms of revenue growth, profitability, customer retention, and sales leader effectiveness. When it comes to growing the top line, the lack of strategic clarity is a performance killer.

Revenue 36

Revenue Sales Sales B2B 36

Liquid Planner Collaboration

MAY 22, 2023

Leverage dashboards that surface key project health metrics like capacity, resource allocation, and timelines. Integrations with other software you use, like your CRM or accounting software. Connecteam Time tracking serves as a vital metric for checking project health. A simple and intuitive user interface.

Project Management 58

Project Management Manager ROI Software 58

Harvard Business Review

FEBRUARY 1, 2016

Companies that have adopted a subscription-as-service model (SaaS) are a great example. In the early years of a SaaS venture, stars typically generate the bulk of revenues, and they are often revered and feared internally for the relationships and power they wield. A recent survey of 159 SaaS firms with at least $2.5

SaaS 15

SaaS Sales Sales B2B 15

Andrew Chen

DECEMBER 10, 2018

Another note is that this is closely related to, and complimentary, to this deck: The red flags and magic numbers that investors look for in your startup’s metrics. If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company.

Media 40

Media Advertising Scaling Marketing 40

Harvard Business Review

SEPTEMBER 27, 2011

You should be able to expect your CHRO to offer solutions for improving any of your business metrics through employee alignment and engagement. Does your CHRO blog, tweet, have RSS feeds, and know what cloud computing, SaaS, and YouTube are? Your head of HR is hesitant to be accountable for meaningful metrics.

Cash Flow 15

Cash Flow Human Resources Metrics SaaS 15

Harvard Business Review

MARCH 6, 2015

Apple has a similar split , with 60% of its 2014 fourth-quarter revenue accounted for by international markets. They know their metrics. More than half of Google’s revenue (57%) now comes from outside the United States. Why is it that some companies experience tremendous success abroad, while others struggle to go global?

Revenue 15

Revenue SaaS Software Marketing 15

Chief Executive

MARCH 3, 2023

Yesterday’s core inventory metrics — inventory turnover (cost of goods ÷ average inventory) and inventory GMROI (gross margin ÷ inventory cost) — fail to provide the essential information that managers need to avoid the twin problems of missing critical potential profits while having to write off large tranches of costly inventory.

Metrics 98

Metrics Cash Flow ROI Revenue 98

Harvard Business Review

JULY 30, 2013

The typical quota for a sales rep varies by type of business model (SaaS vs. perpetual), product gross margin (e.g., For example if you have a 90% gross margin SaaS software product and assign a $1.1M To that point, a well-run telesales operation will be super metrics-driven. in quota for a rep (i.e., $1m

Marketing 9

Marketing Sales Sales SaaS 9

Andrew Chen

NOVEMBER 1, 2018

Dozens of angel investments and advisory roles in SaaS, marketplaces, etc. As I learned from the best in the industry – in particular from the Paypal mafia who had employed a metrics-driven viral approach to build some of their most iconic companies – I started to write about what we’d now call growth. This is great.

Metrics 111

Metrics Scaling Marketing Accounts 111

Brian Balfour

JANUARY 11, 2018

We’ve all heard the rallying cry of the “One Metric That Matters”. But blindly buying into the concept of the one metric that matters (OMTM) is a fatal oversimplification. The one key metric can make you think that is not important.” 4 Reasons OMTM is Misleading Even the name “One Metric That Matters” is problematic.

Metrics 105

Metrics Retention Revenue SaaS 105

Harvard Business Review

AUGUST 10, 2018

The most likely software firms to have such data are those that provide transactional capabilities to their customers using a subscription-based SaaS model. Oracle could let companies know how their average cost of issuing a purchase order, or its average accounts payable levels, compare to other firms.

Benchmarking 8

Benchmarking Software B2B Accounts Payable 8

Harvard Business Review

DECEMBER 13, 2017

Defining and tracking success metrics. If the company is building a SaaS CRM, there may be more requirements around experience with go-to-market and customer lifecycles than how the product itself is built. The art of resource allocation (it is not a science!). Performing market assessments. Pricing and revenue modeling.

Manager 8

Manager Engineering User Experience Revenue 8

Andrew Chen

SEPTEMBER 4, 2018

And we cover everything from the basics of growth and defining key metrics to know, to the nuances of paid vs organic marketing and the role of network effects and more. Sometimes aren’t these metrics ways to figure that out or is this all when you have product-market fit… like is there a pre- and a post- difference between these?

Marketing 75

Marketing Metrics Retention eCommerce 75

Andrew Chen

AUGUST 10, 2023

You can ask questions, gather data, and assess the stall to zero in on the problems that are driving the metrics downwards. There’s equivalent numbers for net revenue retention, session lengths, and lots of other metrics too. A marketplace company might look a different set of metrics.

Retention 80

Retention Metrics Scaling Marketing 80

Walk Me

AUGUST 18, 2022

Depending on the specialism of the organization, this can involve: Cotton swabs Fluid bags Alcohol wipes Sterile and non-sterile gloves Software as a Service (SaaS) A cloud-based platform. Managers use benchmarking to learn from other healthcare organizations and set comparative metrics to hit realistic targets.

Manager 52

Manager Hospitality Insurance Operations 52