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Compassionate Accountability | Nate Regier

Peter Winick

An interview with Nate Regier about his newest book on merging accountability and compassion to create a healthy leadership culture. Accountability and compassion are often thought of as opposed concepts. Now that we know what Compassionate Accountability is, how can we practice it? How leaders build connections and get results.

Accounts 130
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Don't Let Your North Star Metric Deceive You

Brian Balfour

We’ve all heard the rallying cry of the “One Metric That Matters”. But blindly buying into the concept of the one metric that matters (OMTM) is a fatal oversimplification. The one key metric can make you think that is not important.” The one key metric can make you think that is not important.” Grow 7% week over week.

Metrics 105
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Top 10 Steps to Better Design Strategy Success Metrics

LSA Global

Top 10 Steps to Better Design Strategy Success Metrics Workplace metrics impact workplace behaviors and performance. Designing the right strategy success metrics can mean the difference between a leadership team collectively steering toward its strategic targets and veering off course. Makes sense right? Wells Fargo opened 3.5

Metrics 62
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The red flags and magic numbers that investors look for in your startup’s metrics – 80 slide deck included!

Andrew Chen

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). I started my blog originally to write down everything I was learning. Thinking about new user experience, engagement metrics, and other important concepts. I’ve been asked by friends and folks on the best path into venture capital.

Metrics 111
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Customer Success vs. Account Management: Why Both Matter

Help Scout Leadership

When considering customer success and account management, it’s valuable to consider them as complementary teams rather than interchangeable groups or, worse, competitors. There are a few things that differentiate customer success from account management. What is account management? What is customer success?

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The Top 13 Metrics that CEOs Should Measure for Strategic Success

LSA Global

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 57
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Unlock the Power of Your Team with These 20 Game-Changing Questions

Lolly Daskal

Are your goals equipped with clear and measurable metrics? – Specific metrics can provide direction and motivation. Can you simplify accountabilities to make roles more transparent and compelling? What external influences might affect your team’s ability to meet its goals?

Metrics 138