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Leading Thoughts for July 4, 2024

Michael McKinney

Peter Block on freedom and accountability : “Freedom being the choice to be a creator of our own experience and accept the unbearable responsibility that goes with that. Choosing our freedom is also the source of our willingness to choose to be accountable. The insight is that freedom is what creates accountability.

Accounts 280
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Customer Success vs. Account Management: Why Both Matter

Help Scout Leadership

When considering customer success and account management, it’s valuable to consider them as complementary teams rather than interchangeable groups or, worse, competitors. There are a few things that differentiate customer success from account management. What is account management? Key components of account management.

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How to Be Sure You Have Exceptional Leadership Skills: It Comes Down to One Word

Lolly Daskal

Accountability Sets the Standard Character means taking responsibility for actions and outcomes. Exceptional leaders hold themselves accountable and expect the same from their teams. By owning their mistakes and learning from them, they set a standard of accountability that encourages growth and continuous improvement.

Accounts 215
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8 Proven Strategies to Effectively Mitigate AI Risks in Leadership

Lolly Daskal

These frameworks should outline principles for fair and transparent AI use, including guidelines on data privacy, algorithmic accountability, and bias prevention. Conducting Regular AI Audits and Monitoring to Ensure Accountability Regular AI audits and monitoring are essential for identifying and mitigating risks associated with AI systems.

Inclusion 241
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Leading Thoughts for June 20, 2024

Michael McKinney

It means being secure enough in yourself to turn to others and take into account different points of view while also regarding yourself as finally responsible for working what has to be said or done. Martyn Newman on self-reliance: “Being self-reliant does not mean that you just go out and do your own thing.

Energy 280
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Breaking the Stigma: Mental Health in the Professional World | Stephen J. Dietrich

Peter Winick

And so I ultimately came to the decision in conclusion that in order for people to engage in these conversations, which is what I really want, I needed to write something that put it all out there, kind of like a calling card so people could say, this person actually put some thought into it, not just a random blog post.

Revenue 285
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Compassionate Accountability | Nate Regier

Peter Winick

An interview with Nate Regier about his newest book on merging accountability and compassion to create a healthy leadership culture. Accountability and compassion are often thought of as opposed concepts. Now that we know what Compassionate Accountability is, how can we practice it? How leaders build connections and get results.

Accounts 130