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When Your Savings Account Is Also a Lottery Ticket

Kellogg Insight

Prize-linked savings accounts can be more enticing to customers than interest rates—and banks like them, too.

Accounts 128
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Bank Robbers Who Make Deposits

Leadership Freak

Rural drivers are dangerous. We own both sides of the road. Chances of meeting a driver coming the other direction are low. I’m more likely to meet a deer than a car when… Continue reading →

Banking 179
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Why This Fintech Company Is Eyeing Traditional Companies As It Builds A New Breed Of Banks

Forbes Leadership

Banks, in one fashion or another, have been central to functioning societies for hundreds of years. nearly every single citizen (92%) has an account with a traditional bank. One reason they hold a majority of consumers’ accounts is because of their longevity. It’s estimated that in the U.S.

Banking 109
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D.C. Attorney General Takes Action To Freeze Casa Ruby’s Accounts

Forbes Leadership

announced he wants a court to freeze the bank accounts of the recently shuttered LGBTQ+ shelter Casa Ruby. Karl Racine, the attorney general for Washington, D.C.,

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LeadershipNow 140: December 2023 Compilation

Michael McKinney

Here is a selection of Posts from December 2023 that you will want to check out: Leadership Development is Indeed Failing Us—Time for a New Approach by @artpetty Be Treated Respectfully: How to Set Limits w/ Pushy People by @KateNasser Paradoxes of Life by @SahilBloom All Together Now by @morganhousel When you realize how susceptible you are to others’ (..)

Banking 222
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11 Types of Bad Customer Service (and How To Avoid Them)

Help Scout Leadership

Requiring customers to make a phone call to cancel or modify their account, when everything else can be done online, is infuriating. Tarek Khalil took to Twitter to document his quest to cancel his Baremetrics account. Forcing phone calls This is the opposite of the earlier “hiding humans” category of poor service. How Bare you?

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HR Analytics Case Study: HR factors that influenced financial performance in a Bank

AIHR

We did find that the number of bank tellers, number of training hours per employee, and the number of people promoted per branch didn’t lead to superior performance. Schmidt (2016) for example found that years of education (signifying higher qualification) only accounts for less than 1% of the variance in individual performance.

Banking 94