Remove Accounts Remove B2B Remove Metrics
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6 User Adoption Strategies for Growing SaaS Businesses

Help Scout Leadership

For B2B SaaS companies, user adoption is one of the most important elements to get right in order to grow sustainably. Appcues found that activation (when customers experience the core value of the product) is the most important pirate metric for SaaS growth. Encourage existing customers to grow their accounts.

SaaS 236
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B2B Sales Hunters vs Sales Farmers

LSA Global

The B2B Sales Hunters vs Farmers Sales Model The role of B2B sales hunter vs sales farmer has been discussed in business sales training workshops for decades. Typically, B2B sales hunters focus on new customer acquisition while B2B sales farmers are responsible for nurturing and growing current accounts.

B2B 36
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The Supreme Guide to Sales Compensation in 2023 (With Plan Examples) 

AIHR

Sales compensation is a critical aspect of B2B organizations. Establishing clear performance metrics , assessing individual contributions, and accurately measuring sales effectiveness are all crucial for determining suitable compensation levels. Sales incentive plan Rewards for meeting or exceeding predetermined objectives or metrics.

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The Adjacent User Theory

Andrew Chen

Sitting at the edge of each user state is a quantitative metric that indicates conversion from one state to the next. Paying User, the metric that monitors that edge is free to paid conversion. Over time, if you look at that metric on a cohorted basis, you will start to see the metric go down from cohort to cohort.

Retention 145
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How To (Actually) Calculate CAC

Andrew Chen

[Andrew: Paid marketing remains an integral part of many products’ acquisition channels, and one of the key metrics is Cost of Customer Acquisition, which is a nuanced calculation with lots of gotchas. Since HubSpot is a B2B SaaS product, CAC would equal the cost to acquire a new customer on one of their Basic, Pro, or Enterprise plans.

SaaS 111
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The Power User Curve: The best way to understand your most engaged users

Andrew Chen

While DAU/MAU — dividing daily active users (DAUs) by monthly active users (MAUs or monthly actives) — is a common metric for measuring engagement, it has its shortcomings. B2B SaaS products will often find it useful to show this version, as they want to drive usage during the work week.

SaaS 111
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Publishing and the Need for Community | John Jantsch & Andy Paul

Peter Winick

It’s more focused on, on that as a metric. I think there is not the B2B sales are an going to really fundamentally reset how we engaged with clients and how we help them through their buying process. In this case, B2B selling. Now we’re up 180 plus thousand followers on LinkedIn and we’ve.

Marketing 189