A/B Testing Retention Transportation 
Andrew Chen
OCTOBER 17, 2017
The reason the estimate was so off, as investor Bill Gurley pointed out , is that Uber goes beyond taxi use cases and grows the market substantially by unlocking many new categories of transportation. In many ways, this is just a classic retention problem, except with multiple players within the ecosystem. Or perhaps all of them!
Andrew Chen
JUNE 25, 2019
While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.
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Walk Me
AUGUST 24, 2022
Operations management influences how a company uses organizational resources to create and transport products and services to external and internal stakeholders. But these interventions are essential to employee productivity and employee retention. Organizational Development Management. Strategic Change Interventions.
Andrew Chen
JUNE 25, 2019
While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.
Andrew Chen
SEPTEMBER 4, 2018
Why onboarding is so important for retention/churn. Part one of this conversation focuses specifically on the aspect of user acquisition for growth, and then we cut off and go into the aspects of growth for user engagement and retention, in the next episode. Part 2: Engagement and Retention. Sonal: Right. Sonal: Yesss.
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